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Update Cost Center and Costs

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From the Manage Service Request screen.
  • Click a service request to edit. The Edit Service Request screen displays.

Update Cost Center

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  1. For the field you want to edit , click the Pencil icon_pencil.png icon to edit and the drop-down displays.
  2. From the Cost Center drop-down, search or select the cost center.
  3. From the Charge To drop-down, search or select the cost center that will be charged.

Update Costs

If the service request has costs involved, you can manage the costs involved. 

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  1. Click the Edit icon_pencil.png icon to edit. The Costs dialog displays.

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2. Click the Addicon_add.pngicon. 

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3.  Complete the following:

Field Description
Name field

Enter the name of a supplier.
Supplier drop-down

Select the name of the supplier.
Reference field Enter the reference number.
Cost field Enter the cost.

4. Click the Add new cost button.

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5. When you have completed the costs, click the Close button.

If needed you can either:

  • add another cost, click the Add clipboard_e062428ffeeefdc33ae86762d88847f93.png icon
  • edit the the cost, click the Pencil clipboard_e50f2c3a83c503d7230bc329c02d49704.pngicon
  • delete the cost, click the Trash clipboard_e0f1cc50673c7168c5860a535a9e0f330.pngicon.

The service request may have default costs configured and the costs will be associated to the request type, refer to Configure Service Request Default Costs.