Skip to main content

Set up the Space Types for Engage

Eptura Knowledge Center

Set up the Space Types for Engage

Level: System Administrator / Serraview Implementation Team

You can configure whether the spaces are Hidden, Visible, or Interactive on the floorplan and this is based on their Space Type.

The following options can be applied to each Space Type:

  1. Hide the space type all together - these spaces appear as "negative space" and indicate to the user that they should be able to walk through that space. All circulation space types (corridors, ground floor atriums, elevator lobbies, etc) should be hidden. 
  2. Show (visible) the space type but do not let the user interact with the space - you normally want to make all non-occupiable spaces visible. They are shown in light-grey and indicate that there's a space there, but there's nothing interesting for the user to interact with
  3. Make the space interactive - all desks and meeting spaces that you want users to interact with via Engage should be interactive. You might want to make some spaces like kitchens or storage spaces interactive if they are important for your users to find out more about.  

To make the configuration changes: 

  1. Navigate to Admin Settings > Reference Data > Space Types. The Space Type Hierarchy displays. 

  2. Select the space type.
  3. Click a space type. The Edit Space Type for displays.
  4. Click the Engage tab.
  5. From the Stylized Floorplan Render drop-down, select either:
    • Hidden – The Space Type is hidden from users in Engage (appears as "negative space")
    • Visible – The Space Type is visible to users in Engage (appears as "light gray"), but they cannot interact with it. 
    • Interactable – The Space Type is visible and can be interacted with (tapped/clicked/searched) within Engage.
  6. Click the Update Space Type button.

clipboard_e43b06758628d86ad31266f01081777dc.png

Space Types Configuration Examples


The Engage floorplans use the Mapping Layers to clearly define the walkways and provide depth to what a user can, see, or interact with. For example, in Space Mapping module the Mapping Layers are used to define the following Space Types:

  • Office Area
  • Core
  • Primary Circulation
  • Emergency Equipment

clipboard_e467fdafa0e2c13eca3efc3540cc91ad9.png

You must configure all the Space Types so that they will be either: Hidden, Visible, or Interactable. 

Office Area Space Types

Space Hierarchy Configuration

In the Space Hierarchy, the Office Area space types must be configured for Engage. 

clipboard_e09eaa2b5565f3a5c92790b77e5bb2904.png

The Office Area space type is used as a group name and this will be hidden. So in the Mapping configuration the Office Area is set to Hidden.

Workspace Space Types

Space Hierarchy Configuration

In the Space Hierarchy, the Workspace space type is set to Visible.

Space Mapping

The Workspace Space Type displays the area around the desks.

clipboard_efe5d525376caa24338b72cf300688e56.png

Office, Desks, Hot Desks, Touchdown, etc

Space Hierarchy Configuration

In the Space Hierarchy, the Workspace space type and Non-Traditional Workspace space types contain many space types and all of these space types must be configured.

Space Mapping

In this example, the Desk: Standard Space Type displays and this Space Type needs to be interactable so that employees can interact with them. So in the Mapping configuration the Desk: Standard is set to Interactable.

clipboard_ecf2ae12871b0143171f45146a442ab7a.png

Support Services Space Types

Space Hierarchy Configuration

In the Space Hierarchy, the Support Services contain many space types and all of these must be configured.

Space Mapping

In this example, the Meeting Room Space Type displays in Space Mapping. This Space Type to be interactable so that employees can interact with it. So in the Mapping configuration the Meeting Room is set to Interactable.

clipboard_ec0f00d857aaf4d28389fa227d018aec6.png

Core, Primary Circulation, and Emergency Equipment Space Types

Space Hierarchy Configuration

In the Space Hierarchy, the Primary Circulation and Emergency Equipment contain many space types and all of these must be configured.

Space Mapping

In this example, the Fire Stairs space type displays in Space Mapping. This Space Type to be visible so that employees can find them. So in the Mapping configuration the Fire Stairs is set to Visible.

clipboard_ea1b1300979a6cb8296f997ca20b0bf50.png