Engage supports the following languages by default:
Dutch
English (United States)
English (Australia)
English (United Kingdom)
French (Canada)
French (France)
German
Hebrew
Korean
Japanese
Simplified Chinese
Spanish
Q. What language is next?
There will be more languages scheduled to be released on a monthly basis. To find out what other languages will be scheduled, see What's Next in Serraview.
Q. Why can not I see an option for languages?
Languages need to be enabled per instance. It is likely it has not been switched on for your instance.
Q. Is there a cost associated with languages
Yes, there is a small fee per language to facilitate the creation and maintenance of languages.
Contact your Customer Success Manager to learn more.
Q. Can I request a language?
Of course, contact your Customer Success Manager with your request.
Q. Can I set up my Concierge Menu for the language?
Yes, the concierge menu only needs 3 more items for the menu to display and if needed the default translation can be changed to suit your business. Note that the Background Image will be used for all of the languages. Learn more in Update the Concierge Menu with the Language Translation.
