SVLive Switch Scanner Maintenance
Follow the process flow below to complete the Switch Scanner maintenance.
| # | Process Flow | |
|---|---|---|
|
1 |
You want to find out why there is no or very limited SVLive data for one or many sites. |
|
|
2 |
Is the Switch Scanner service running? |
Yes - go to the next question. No - go to Restart Switch Scanner. |
|
3 |
Is no or small wire activity detected in any locations? |
|
|
4 |
Small Activity Detected Are the switch scanner configuration correctly set? |
Yes - go to Firewall and Gateway Maintenance. No - go to Switch Scanner Installation. |
|
5 |
No Activity Complete the following checks:
|
|
| 6 | Is the activity detected at the correct desk? |
Yes - end process. No - go to Maintenance Troubleshooting logs. |