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Eptura Knowledge Center

Search for person whose desk is in another location

Where is Tim? Search for Tim on Engage and within seconds you have found his desk.

Follow the Steps

From the Concierge menu, tap on Maps to begin.

The menu items in the Concierge menu are configurable so the menu item could be called Find & Book or another name that suits your business, see Set up the Concierge Menu for 3 or more menu items.

In the Find people, spaces and more field, enter in the name of the person.

As you type in person's name the list is filtered.


Engage displays Tim.

Tap on the name of the person.


The person's location displays on the floorplan.


If you want to contact the person then either:

  • Tap on the phone image2020-7-23_15-59-20.png icon to call them
  • Tap on the email image2020-7-23_15-59-30.png icon to send them an email.

If you want to sit next to them (or near them) then select an available desk and reserve it.

Email Confirmation

If you reserved a desk then the confirmation email is sent to the person for whom the booking is for. 

An optional feature to email employees a confirmation email when they make a desk reservation. For more details, refer to Set up Engage to send out Confirmation Emails and Engage Emails.