Continuous loading and no error message Last updated Save as PDF Cause Wire-up does not handle VLAN timeouts well. If one or more active VLANs time out for a switch on the floor, then: the user will experience long scan times. For example, +3mins for each bad VLAN (1.5min timeout x2) if the failing VLAN belongs to the switch that the device is on, then: no results for wire-up (if any VLAN fails and we do not get any result for that switch). or we get a result and the wire-up will be slow. Resolution Either: Use Link Discovery tool to identify switch port and then wire-up the workpoint. Get the user to dock their laptop into the station, run report 311 to identify port, and then wire-up the workpoint. Verified activity through Locator.
Wire-up does not handle VLAN timeouts well. If one or more active VLANs time out for a switch on the floor, then: the user will experience long scan times. For example, +3mins for each bad VLAN (1.5min timeout x2) if the failing VLAN belongs to the switch that the device is on, then: no results for wire-up (if any VLAN fails and we do not get any result for that switch). or we get a result and the wire-up will be slow. Resolution Either: Use Link Discovery tool to identify switch port and then wire-up the workpoint. Get the user to dock their laptop into the station, run report 311 to identify port, and then wire-up the workpoint. Verified activity through Locator.
