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Reporting Emails

Eptura Knowledge Center

Reporting Emails

Level: System Administrator

The following email templates are set up for reporting.

Sent From

When

Sent To

Email Template

The report generation takes too long.

When a report takes too long to generate an email will be sent when it is ready.

 

Sent To: Logged in user email

Reply To: noreply@serraview.com

Subject:

Body:

Dear %person.firstName%,

A queued report has now been completed and is available in the report launcher.

Please log in to Serraview to download your report: %loginLink%.

 View the required parameters ...
Type Description Included in default?
Person First Name The first name of the user whose password has been reset. Yes
Login Link A link to take the user to their instances login page. Yes
Logged in user email Report Completed
The report generation takes too long and the report fails.

When a report takes too long to generate an email will be sent if the report fails.

 

Sent To: Logged in user email

Reply To: noreply@serraview.com

Subject:

Body:

Dear %person.firstName%,

A queued report has now been completed and is available in the report launcher.

Please log in to Serraview to download your report: %loginLink%.

 View the required parameters ...
Type Description Included in default?
Person First Name The first name of the user whose password has been reset. Yes
Report Failure Message Provide the reason for why the report has failed. Yes
Login Link A link to take the user to their instances login page. Yes
Logged in user email Report Failed

The default templates can be edited, refer to Manage Email Templates.