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Windows SPS Installation

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The SVLive Presence Service (SPS) is installed via an MSI on Windows. It is a continuously running application that starts when a user logs in and terminates when the user logs out.

SVLive Presence Service must be installed on all Windows OS machines in the organization, where the Corporate Real Estate team expects Utilization Data to be collected.

Contents

Install MSI with msiexec

The SVLive Presence Service can be easily installed on a single computer by executing the following command where:

  • msi-filename is the filename of the MSI installer.
  • config-api-url is the host and port portion of the configuration url, including the protocol and path. This value will be provided by Serraview.
msiexec /i msi-filename CONFIGAPIADDRESS=config-api-url

Install with System Center Configuration Manager (SCCM)

The same basic command displayed above can be used when installing SVLive Presence Service using SCCM. 

The example below will install SVLive Presence Service, where:

  • msi-filename is the filename of the MSI installer.
  • config-api-url is the host and port portion of the configuration url, including the protocol and path. This value will be provided by Serraview.
msiexec /i msi-filename CONFIGAPIADDRESS=config-api-url

However, if required an additional flag can be sent to the installer to tell it not to start the SVLive Presence Service when the installation completes, and the operating system will be rebooted.

msiexec /i msi-filename CONFIGAPIADDRESS=config-api-url RUNONINSTALL=false

An additional SCCM command can be used to reboot the target computer after SVLive Presence Service is installed.

You will need to reboot the machine and the SVLive Presence Service will start automatically when a user logs in.

Installation for Windows 11 (24h2)

Use the script found in EnableLocationAccessforSPSApp.zip and this is designed to enable location services specifically for the SPS (Serraview Presence Service) application. This ensures that location services are turned on for the system, non-packaged app SPS. 

This can be either run on each system where SPS is installed or deploy through IT team to all systems.

  1. Unzip the EnableLocationAccessforSPSApp.zip file and save it.
  2. Open PowerShell as Administrator:
    • Press Win + S, type "PowerShell," right-click on Windows PowerShell, and select Run as Administrator.
  3. Navigate to the Script's Location - Use the cd command to navigate to the folder where the script is saved. For example:
.\\EnableLocationAccessforSPSApp.ps1
  1. Enable Script Execution, if the script execution is restricted, temporarily enable it by running:
Set-ExecutionPolicy -Scope Process -ExecutionPolicy Bypass
  1. Execute the script by typing:
cd C:\\Path\\To\\Script
  1. The script will display messages indicating whether it successfully updated the settings or if any required registry keys are missing.
  2. Restart the SPS Application.
  3. After running the script, restart the SPS (Serraview Presence Service) application to ensure the changes take effect.

Validate the Windows Installation

Complete the following:

  1. Reboot the device.
  2. Log in
  3. Check the application is running in the Task Manager for Microsoft Windows.

If the application is not running, check the Event Logs from the Operating System to see if there are any errors thrown.

Task Manager for Microsoft Windows Example

Check that the SVLive Presence Service is running in the Task Manager.

image2022-5-10_9-30-19.png

After the installation is finished make sure you complete the Post Install Validation checks, see SVLive2 Post Install Validation Checks.