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Update Other Form Questions

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From the Manage Service Request screen.
  • Click a service request to edit. The Edit Service Request screen displays.

Update Service Request Custom Fields

The Other area displays any custom fields set up for the service request.

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  1. Click the Pencil icon_pencil.png icon to edit. The Edit Custom Fields dialog displays.
  2. Edit the custom fields.

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3. Click the Tick clipboard_eaae66645ba9919fbcfa8ce01274eca07.png icon to save.

The other form questions area contains the custom fields for the service request. 

For more information on how to add custom fields, refer to Custom Fields.