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Update Other Form Questions

From the Manage Service Request screen.
  • Click a service request to edit. The Edit Service Request screen displays.

Update Service Request Custom Fields

The Other area displays any custom fields set up for the service request.


  1. Click the Pencil icon_pencil.png icon to edit. The Edit Custom Fields dialog displays.
  2. Edit the custom fields.


3. Click the Tick clipboard_eaae66645ba9919fbcfa8ce01274eca07.png icon to save.

The other form questions area contains the custom fields for the service request. 

For more information on how to add custom fields, refer to Custom Fields.