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SVLive2 Technical Overview

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SVLive is a technology designed to capture real-time utilization of office space within a company. It works by analyzing the computer network to determine which users are connected to the network, whether they have been active recently, and where they are located.

SVLive then sends this information back to the SVLive Utilization API in near real-time. This data provides a platform for many property related functions, including:

  • Workplace optimization (based on actual utilization).
  • People location functions such as Wayfinding/Kiosk/Activity Based Working (ABW).
  • Occupational Health and Safety (OH&S).
  • Business Continuity Planning (BCP).

The SVLive minimum requirements for the Serraview Switch Scanning Service and the Serraview Presence Service, are found in the Operating Environment article.

System Overview

SVLive is a highly scalable, low impact tool designed to collect real-time utilization information with almost zero performance impact on the network. SVLive collects readily available information from various sources within the corporate network and is flexible enough in its installation to support many different configurations, including Wi-Fi.

SVLive is broken down into separate components:

  • Serraview Presence Service – User presence monitoring installed on devices such as laptops and desktop PCs that sends data to Serraview Cloud for processing.
  • Serraview Switch Scanning Service – Computer location detection service that scans network switches and sends data to Serraview Cloud for processing.

HTTPS Only

  • Both SPS and Switch Scanner only connect via HTTPS.

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  • This implementation gives you good quality data, at the cost of real-time latency.
  • Standard HTTPS web proxies, and SSL Offloading methods are supported with this implementation. *All connections from SPS & SS are outbound only. We will never initiate connections with these applications.
  • This implementation can provide Active/Away, and Location data for Locator (Wayfinder).

Wireup Workpoints Manually

The purpose of wireup is to take data from building/floor level down to each individual desk/space by making a connection between the physical location of the desk and the switch port that services that desk.

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