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Eptura Knowledge Center

Update People with an unknown Org Unit

Level: System Administrator

After a Person Import there may be a person with an unknown org unit. This can occur when the source data (from the HR System) is not up-to-date, for example, a new starter joins the company. We recommend that the employee record is updated in the source data, however, if you need to the person's org unit can be manually updated in Serraview.

To update the person, complete the following:

  1. Navigate to Resources > People Directory.
  2. Search for the person.
  3. Click the person. The Edit Person tab displays.


4. In the Org Unit drop-down, search and select the org unit.

5. Click the Update Person button. The person details are saved.