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Eptura Knowledge Center

Engage Calendar Integration

Level: Client IT / Serraview Implementation Team

Engage can integrate bi-directionally with your organization's Corporate Calendar (as long as it's Exchange/Outlook, Office365, or Google Calendar). 

With this integration turned on:

  1. Your administrator can connect specific spaces (typically meeting rooms, conference rooms, huddle rooms, etc) in Engage to the matching resources in your Corporate Calendar
  2. Engage users can then see which rooms are free/busy based on their status in your Corporate Calendar
  3. When Engage users book these spaces in Engage, that booking is automatically synced back to your Corporate Calendar so that everyone can see that it is booked in Outlook or GCal. 

If you have questions, then see Engage Calendar Integration FAQ.

To enable great security and performance, the integration leverages a piece of middleware called Cronofy Enterprise Connect

When the user Books a room via Engage, the following occurs:

  1. The Engage User creates a Room Booking via Engage.
  2. Engage submits a booking request through Cronofy to your Corporate Calendar.
  3. Your Corporate Calendar checks to see that the user has permission to create a booking and that the room is free, if it is the room is booked and an email invite is sent to the user so that the booking also appears in their calendar. 
  4. Engage reflects that the room is booked. 


The following integrations are supported: