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Eptura Knowledge Center

Security in Engage

Access to certain features in Engage is managed using secured actions.

Secured Action Description

Reservations - Book on behalf of another person

For the delegated users making the bookings, update their Serraview user account with the secured action Reservations - Book on behalf of another person. Now the person can make a desk booking in Engage and they will require desk reservation permission in order to book it. See Set up Desk Reservation Permissions.

Reservations - Bypass concurrency limit

If you want to make multiple concurrent bookings, then add the secured action Reservations - Bypass concurrency limit to their Serraview user account and the limit concurrent reservations field will not apply. See Limit Concurrent Bookings.

Reservations - See opt out of search users

Only particular users will have this secured action, for example, if you are an Executive Assistant, you need to make reservations for your CEO who has opt-ed out of the Engage search.

Reservations - Bypass booking rule

We recommend that only your System Administrator has this secured action, as it will bypass all booking rules and note the System Administrator has all the secured actions by default.

If you want to bypass all booking rules, then add the secured action Reservations - Bypass booking rules to their Serraview user account. Now, if a desk is reservable, they can book it for another person. 

Additionally, if you want to deny an employee to reserve a space with the "Reservation - Bypass booking rule" then this can be set up.

For additional security information, then see Engage FAQs and for information on how to add secured actions to a role, see Manage User Roles.