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Eptura Knowledge Center

WAPS Maintenance for SVLive1

WAPS (Wireless Access Points) are Added, Removed or Moved

The modification of Wireless Access Points on the floor will need to be added into the Serraview product. See SVLive Wi-Fi WAP Configuration. The physical network address of each Wireless Access Point (The BSSID) and its location on the floor are necessary for WLS to calculate user's positioning.

Impact on Service

Users on wireless may not show up on a floor in Locator, or their estimated position may be far away from their actual location in Locator. Utilization reporting may not capture the user's presence on a floor when on wireless.