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Eptura Knowledge Center

Manage Attachments

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From the Manage Service Request screen.
  • Click a service request to edit. The Edit Service Request screen displays.

This allows you to upload any number of attachments that are relevant to the service request. For example a floorplan sketch showing where the planned move is to take place, or a BOS spreadsheet that contains a list of who will be moving.

Notes

  • Maximum file size is 97 mb
  • File types can be: csv, doc, docx, gif, jpg, jpeg, pdf, png, txt, xls, xlsx, zip, dwg, dxf, ods, odt    
  1. From the Attachments heading, click the Edit clipboard_e3986f197f5695026e6271b46226dedfe.png icon. The Edit attachments dialog displays.

clipboard_edff6aff6d00285f4ebd6fb05a19ec891.png

2. Either:

  • drop the file on the dialog.
  • click the Click to Upload button to attach the file.

Wait unit the attachment displays in the dialog. 

clipboard_ea91f07b09837c4fc54d67556f8a4d5e9.png

If you need to remove the attachment then, click the delete link.

3. Click the x icon to close the Edit Attachments dialog.