Skip to main content
Eptura Knowledge Center

Send an email from the UAT Environment

  1. Last updated
  2. Save as PDF
Level: System Administrator
When you are in the UAT environment, the System Administrator will need to push out the email as the email sending will be turned off. 

The only exception to this is when a user request's a password reset from the Sign In screen, refer to Reset password (from the Sign In screen) in UAT environment.

Step 1. Turn ON the Emails

  1. Navigate to Admin Settings > System Config > General > General.
  2. Uncheck the Email Requires Confirmation check box to allow the emails to be sent out.
  3. Click the Update button.

Step 2. Forward the Email

  1. Navigate to Admin Settings > System Config > General > Email. The Email Outbox tab displays.
  2. Click the Email Outbox image2020-3-18_9-18-23.png icon. The Email Outbox displays.
  3. Find and check the email's selection check box to the left of the row. Note: You can select the top check box to select all the rows OR to select multiple rows, use Ctrl key + click to select multiple rows. You can also select the first row, hold the Shift key and then select the last row which will select all rows between those two points.
  4. Click the Resend Email button. The Send Email dialog displays.

image2020-4-20_11-50-32.png

5. In the Email address field, enter the user's email address.

6. Click the Send Email button.

The email is sent and the status is changed to Success.

Step 3. Turn OFF the Emails

  1. Navigate to Admin Settings > System Config > General > General.
  2. Check the Email Requires Confirmation check box to not allow the emails to be sent out.
  3. Click the Update button.

You must turn off the emails in the UAT Environment as this will send emails from the module. This can potentially cause confusion with the Business users who are using the Production instance.