Why does the Reserve button not work?

When you click the Reserve button and it turns gray and then turns back to green, then the meeting room is not booked in the calendar.

Your IT team will need to complete the following checks:

• Check your configuration, refer to the steps in Implement Room Booking Service.

• Check the email accounts against the space are accurate, refer to Add the Room Calendars you want to book via Locator.

• Check the Access Rights for each room email.

If you are still experiencing issues, then notify the Serraview Support team.