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Eptura Knowledge Center

Add Switches

Level: Administrator

When you are completing the Wireup configuration, you can use the 350 Switch Report to import the switches into the database.

Step 1. Download the Switch Import Report

  1. Navigate to Insights > Reporting.
  2. Search for and open 350 Switch Report.
  3. Click the Launch button.


  1. Click the Report Queue clipboard_ed4fed61c480b094082c48070bacc57bf.png icon. 
  2. Click the Switch Import to download the report.

Step 2. Open the Switch Import Report

  1. Open the Switch Import report in Microsoft Excel.
  2. Delete the Instructions tab.
  3. Delete the Update tab.


Step 3. Complete the Add New tab

  1. Complete the following columns:
  • Building - The building name must be the same as Building and Floors Module.
  • Floor - The floor name must be the same as Building and Floors Module. Beware of your floor number format as 01 is different to 1, see Import Troubleshooting.
  • IP Address - The IP Address of the Switch e.g.
  • Additional Floors - Sometimes switches are connected to the multiple floors (e.g. levels 1,2 and 3 are managed by the same switch, which allows the floors to all be connected). If levels 1, 2 and 3 are connected the value in this column would be 2,3 and the value in the Floor column would be 1.
  • Switch Name - This is the name of the switch.


  1. Save the Switch Import file.

Step 3. Set up the Switch Import

  1. Navigate to Admin Settings > Data Imports > Data Imports.
  2. Click Switch Import. The Switch Import screen displays.


Do not use the Force Import check box unless instructed by Serraview Support.

  1. Check the Create switch if not found in database check box.
  2. Click the Import File's Choose file button.
  3. Navigate to the file and select it.



  1. Click the Run! button.

In this example the Trail Run check box is unchecked and 15 rows have been added to the database.