Engage Configuration Matrix

Limit total reservations field

Allowed reservations per 15 minutes field

A System Administrator can set the daily limits for their buildings.

See Set Daily Limits for a Building.

Book Safe drop-down

Book Safe Distance field

A clever way to ensure your employees are booked in a safe way to ensure social distancing. When your employee reserves a desk, the other desks within a given range will be disabled for bookings.

See Set up Book Safe and Distance.

Use this setting to enforce the all day reservation.

See Set up the Desk Reservation & Check-in Times.

Enable Desk Check In drop-down

Desk Check In Open Window field

Allow Day Start Time (HH:mm) field

If your business wants employees to make desk reservations as:

• All-day Desk Reservations 
• Time Block Reservations which allows your employees to choose the desk booking such as All day or 1 hour, 2 hours, 3hours, or 4 hours.

If you want your employees to check-in to their desks then in the Engage Configuration, your System Administrator can update the desk check-in window settings.

See Set up Desk Reservations and Check-in Times

When set this will cancel the desk booking if an employee does not check into the desk by the required time. Their desk booking is cancelled and freed up for someone else to use. 

See Set up Auto-Cancellation of Desk Reservations.

When you want to control who is booking a desk then your System Administrator can configure Engage to enforce bookings for your employees. For example, this could be used when an employee is waiting for clearance on a security check before they are allowed to make bookings.

See Enforce which Employees can Make Bookings

You can set Engage to prevent reservations outside of business-defined booking window. For example at midnight or on a weekend.

See Set up the Booking Window.

Your System Administrator will be able to set up a Health Acknowledge message as part of your desk check-in process. When enabled your employees will not be able to check-in to the desk unless they agree with the custom acknowledge message first.

See Set up a Health Declaration Message.

Use default Architectural Floorplans or Stylized Floorplans.

See Set up to use the Architectural Floorplans or Stylized Floorplans.

Change the color to your company's brand color.

See Set up your Corporate Branding.

Check the User must login on launch check box to enforce an employee to regularly log in to Engage using a Passcode.

See Set up Authentication so Employees Regularly Login.

Upload your company's logo.

See Set up your Corporate Branding.

Upload a cover image.

See Set up your Corporate Branding.

Before you check the SSO Enabled check box make sure your IT team has set up the SSO for your Serraview instance.

See Set up SSO for Engage.

Set up the welcome tile.

See Set up your Corporate Branding.

Set up the brief welcome message.

See Set up your Corporate Branding.

Set up the Person of Interest filters for the Fire Warden.

See Set up the Person of Interest Filters.

Set up the Person of Interest filters for the First Aid Officer.

See Set up the Person of Interest Filters.

See Disable an Engage Application.

Show Acknowledgment drop-down

Acknowledgment Message field

Acknowledgment URL field

Set up the concierge menu to connect your employees to information and services.

For more details, See Set up the Concierge Menu for 3 or more menu items.