Skip to main content
Eptura Knowledge Center

32 Service Request Assignee Report

Overview


Service Request Assignee Report provides a summary of Service Requests grouped by assignee.

Key Data


  • Unassigned and assigned Service Requests
  • Service Request Status
  • Service Request Description

worddav0a82277379f144d5b90176b1d6e298ee.png

Tips and Variations
  • The ability to expand/collapse by Assignee and overdue Service Requests allows Managers to use this report as a means of gauging workload of individuals across the team.
  • Color coding clearly highlights target dates not being met.