Recommended Practice

Workplace Management

Reactive Space Planning

During the business day, the Corporate Real Estate team will receive requests from the Business for additional space, to add or remove people from a project team, etc. These requests can be actioned in the Block &Stack (VBS), as this is where you can manage the allocation and occupancy of your portfolio. Learn more about the Block & Stack (VBS).

Strategic Space Planning

Scenario Plans are designed for high-level strategic planning. The plans allow you to plan simple or complex team moves quickly and efficiently using:

Block and Stack (VBS) live data
Utilization data

The creation of a Scenario Plan could be prompted by the following business need:

identification of poorly utilized space.
a lease ending.
a new building was purchased.
increase or decrease of team numbers.
the shift into flexible Activity Based Working (ABW) environment.

Learn more in Scenario Planner.

Chargeback

The Chargeback process is a method of managing property costs by charging a business unit for the space they use within their organization's property portfolio. This method of cost recovery replaces traditional methods where property costs are charged to the Corporate Real Estate department.

Chargeback aligns your business with the relevant industry standards such as IFMA, BOMA, etc, with the goal being to increase utilization and lower costs. Serraview helps with this by providing simple allocation tools and powerful reporting to allow you to manage your space effectively, identify vacant space and not expand the property portfolio unnecessarily.

Learn more in the following articles:

Reactive Move Request

Depending on your business the requests to move to the Corporate Estate Real team can come in via email, from a Service Request within Serraview, or from a third-party Service Request application such as Accruent 360Facility or ServiceNow. If your business is using the Serraview Service Request, then your Business can request a Large Move or a Small Move.

Learn more in Service Requests and Create Service Request Best Practice.

Strategic Move using Scenario Planner and BOS

Any Corporate Real Estate team will agree that performing a large move/relocation is a considerable task, but Serraview's easy-to-use relocation and asset management modules allow you to manage move requests, the lift and shift of people, and the maintenance of assets owned by individuals or teams.

Scenario Planner

Before a strategic move can be organized, the Corporate Real Estate team will use the Scenario Planner module to identify potential scenarios and the teams can be easily moved around, bulk updated, or right-sized. Learn more in Scenario Planner.

BOS Module

When a scenario has been given approval and then you need to move the individual people, then this is where the BOS module can be used. The BOS module lets the Corporate Real Estate team implement moves in a structured way and caters to situations where some people in the same team are moving to different locations. Additionally, the BOS module lets you email each individual person who is moving or everyone at the same time. Learn more in BOS.

Moving Assets

For the assets that your business owns, such as Parking, Storage, and Lockers, the BOS module can populate the BOS Occupant's assets. For example, if the BOS Occupants have lockers then these will be populated in the BOS data and if you need to update the assets details from the Live Data, this can be easily completed. Learn more in Refresh the BOS Move Plan Data from Live.

Manage your Storage, Lockers, and Parking

These modules can be used to manage your assignments; learn more in Parking Assignments, Storage Assignments, and Locker Assignments.

COVID-19 Back to Work or Return to the Office

Back to Work or (Return to the Office) thanks to effective business continuity planning by their real estate groups most companies could quickly and effectively shut down their offices and move employees to work from home.

Workplace health and safety are a concern to all organizations, now more than ever. Many of us are going through changes with our workplace structures, from reductions in the active workforce to new remote workers, to extended cleaning efforts.

Workplace Monitoring

Insights Reporting and Dashboards

Serraview Insights analyzes your portfolio and uses industry best practices, metrics, and benchmarks to help optimize your workplaces.
Gain the power to address challenges and execute intelligent solutions via configurable dashboards and intuitive visualizations. See Insights Dashboards.

Accommodation and General Reports

Reporting module displays a list of standard reports and includes any customized reports that your business may have requested.

Utilization Reports and Dashboards

Serraview utilization reporting enables your Corporate Real Estate team to assess the way their business uses space, support strategic decisions for leasing, adjust team allocations and team ratios and review fit-out requirements.

The methods of collecting utilization data in Serraview are:

Utilization Reports List for Badge Swipe Data - use the Badge Swipe to collect badge swipe data as people enter and leave the building.
Utilization Reports List for SVLive Data - use SVLive technology (Wired data or Wi-Fi data) or Sensor data to collect information as people use a workpoint or space.

Block and Stack (VBS) Information Panel

You will see statistics in the Block and Stack's Information Panel. Learn more in the following:

Employee Experience

Engage

Engage is a comprehensive and intuitive mobile app that provides your team with everything they need – right at their fingertips. Easily locate and reserve available desks or spaces, near the colleagues they work with while providing corporate directories, maps, and services to make getting back-to-work safer and simpler.

Locator

Locator is an easy-to-use tool with simple navigation and is commonly integrated with your corporate intranet to enable easy access for all staff.