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Eptura Knowledge Center

Set up Engage to send out Confirmation Emails

Level: System Administrator / Serraview Implementation Team

If your business wants to send out Confirmation Emails when an employee books a desk, this can be enabled. The confirmation email is sent to the person for whom the booking is for. 

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Also, if you want to modify the Engage Reservation Confirmation email, this can be completed in the Emails area; refer to Engage Email Template and Manage Email Templates.

From Serraview, complete the following:

  1. Navigate to Admin Settings > System Config > General > Engage Configuration.

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2. Check the Send Confirmations emails check box.

3. Click the Update button.