Maintenance Troubleshooting logs
Follow the process flow below to find the event logs and the SPS version number.
| # | Process Flow | |
|---|---|---|
|
1 |
Save the Event Viewer Log for the relevant SVLive application. |
Go to Find the Event Viewer Log. |
|
2 |
Confirm the SPS version number. |
Go to the Find SPS Version Number. |
|
3 |
Create a Support case that includes the Event Log file and the SPS version number. |