Skip to main content
Eptura Knowledge Center

Find the SPS Version Number

If you need to find the version number for the SVLive Presence Service installed.

Windows 10

  1. Open the Windows' Task Manager. Either: Search for Task Manager; press CTRL-ALT-DEL and select Task Manager.
  2. Click the Details tab.
  3. Find the sps.exe. This is the SVLive Presence Service running.
  4. Right-click the sps.exe. A pop-up menu displays.
  5. Select Properties. The sps.exe Properties tab displays.
  6. Click the Details tab.
  7. Find the Product version entry. This is the product version number.



  1. Open macOS’ Finder app.
  2. Press COMMAND-SHIFT-. to show all files and folders
  3. Navigate to the location of the SVLive Presence Service app: /usr/local/Serraview/Agent
  4. Select and press COMMAND-I to show the get info window.
  5. Find the Version entry. This is the product version number.