Situational Awareness
Overview
Responding effectively in a crisis requires detailed, accurate information for employees and locations. But managing the move back to the office requires additional data, such as understanding cases and risks. The use of a quality Workplace Management System combined with location sensing technologies such as badge swipe data, sensors and SVLive, provides the means to collect, manage and use necessary data.
Obtaining and maintaining the following data is crucial to ensure you have situational awareness of your property portfolio and can respond quickly in the event an incident impacts the use one or many buildings.
Checklist
Obtaining and maintaining the following data is crucial to ensure you have situational awareness of your property portfolio and can respond quickly in the event an incident impacts the use one or many buildings.
1 People and Org Unit Data
- People Data is kept up to date with staff changes. It is recommended to automate this process, using an SFTP connection to securely transfer the latest people data daily.
- Org Unit Hierarchy is maintained in line with organizational unit changes. It is recommended to automate this process, using an SFTP connection to securely transfer the latest org unit data as soon as it is available from the business.
2 Location Data
- Buildings and floors are kept up-to-date in the Buildings and Floors module.
- Floorplans are kept up-to-date, using the Floorplan Importer to quickly update Serraview floorplans alongside changes to floor fit-outs.
3 Allocation and Occupancy Data
- Fixed and Flexi team allocation to floors is maintained in the Visual Block and Stack (VBS) by:
- Blocking and stacking teams to floors.
- Correct application of Fixed vs Flexi working style with accurate target ratios.
- Leverage VBS tools to maintain block and stack data:
- Occupancy data maintained and reviewed using:
- Serraview Workplace Portal and Workplace Administration to manage a regular validation process.
- Color By Validation in VBS.
4 Identify Enriched Data
- Regional Conditions from the Insights Dashboards:
- Building Utilization data as attendance data and presence data:
- Proximity and Physical distancing:
Awareness of Region and Workplace
Visibility into regional conditions at each of your workplace locations is critical in determining where to focus your planning efforts and move-back timing. Continued awareness is important to spot changes in health risks, regulations, and employee sentiment. Find out more in Regional Awareness.
In addition to regional awareness, it is important to stay apprised of the data from your own workplace. Used together, regional and workplace awareness can give leadership the insight needed to focus in the right areas, identify risks, make decisions, and properly execute a back to work strategy. Find out more in Workplace Awareness.
