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Update Workplace Administration Emails

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Workplace Administration Preparation >>

Level: System Administrator

Your Workplace Administration templates for invitations can be modified. Also, there are email templates for reminders or other communications to your Workplace Managers and Workplace Administrators.

Sent From

When

Sent To

Email Template
Workplace Administration's Manage Admin screen OR Manage Access screen

After the user has been assigned.

 View the email template...

Sent To: User(s) assigned as Administrator of the team.

Reply To: noreply@serraview.com

Subject: Access Invitation to Workplace

Body:

Dear %recipient.firstName%,

You have been invited to manage a team in the Workplace validation portal. 

Your username is: %recipient.username%.

Please login using your access credentials at the following URL: %workplaceLink%

You are listed as the Team Administrator of the following teams:

%[workplaces%

  • %workplace.teamName%, located at %workplace.teamLocation%

%workplaces]%

Please use the instructions below to get started.

How to Create your Password

  1. When you are ready to access the system, open this page: %homeLink%.
  2. Click on the 'Reset Password' link
  3. You will receive an email with a link to create a password. All you need to do is follow the instructions included in the email and you will be ready to go. If you forget your password in the future, simply follow the steps above to create a new one.

How to Login in the future

To access Serraview, head to %homeLink%. You may like to bookmark or save this site as a favorite for easy access in the future.

For assistance, please contact your Property Administrator with any queries.

 User(s) assigned as Administrator of the team Workplace Admins: Assignment Notification (New User)
Workplace Administration's Manage Admin screen OR Manage Access screen

After the user has been assigned.

 View the email template...

Sent To: User(s) assigned as Administrator of the team.

Reply To: noreply@serraview.com

Subject: Access Invitation to Workplace

Body:

Dear %recipient.firstName%,

You have been invited to manage a team in the Serraview Workplace validation portal. 

Please login using your access credentials at the following URL: %workplaceLink%

You are listed as the Team Administrator of the following teams:

%[workplaces%

  • %workplace.teamName%, located at %workplace.teamLocation%

%workplaces]%

Forgot Password

  1. When you are ready to access the system, open this page: %homeLink%.
  2. Click on the 'Reset Password' link
  3. You will receive an email with a link to create a password. All you need to do is follow the instructions included in the email and you will be ready to go. If you forget your password in the future, simply follow the steps above to create a new one.

How to Login in then future

To access Serraview, head to %homeLink%. You may like to bookmark or save this site as a favorite for easy access in the future.

For assistance, please contact your Property Administrator with any queries.

 User(s) assigned as Administrator of the team Workplace Admins: Assignment Notification (Existing User)
Workplace Administration's Manage Admin screen

After the business has requested validation or it is time for the monthly validation cycle. Then you can send out an email to let users know that the validation cycle is now open and it must be completed within a time-frame.

 View the email template ...

Sent To: User(s) assigned as Administrator of the team.

Reply To: noreply@serraview.com

Subject: Monthly Workplace Employee Validation Open

Body:

Dear %workplaceAdmin.firstName%,

You have been identified as a space validator. As part of the monthly space validation program, we are seeking your support to validate for your assigned teams. Please complete your validation by the end of this month.

Please login using your access credentials at the following URL: %workplace.url%

You are listed at the Team Administrator of the following teams:

%workplace.teamName%, located at %workplace.teamLocation%

Thank you in advance for your assistance and please do not hesitate to contact us if you have any questions or concerns.

 View the required parameters ...
Type Description
Workplace Admin - Admin First Name The first name of the user.
Workplace Admin - URL The URL to redirect back to Workplace.
Workplace - Team Name The name of the team/s the admin is responsible for. Repeating list.

User(s) assigned as Administrator of the team.

 Workplace Admins: Validation Open
Workplace Administration's Manage Admin screen

A reminder email that the validation cycle is open however their spaces are still yet to be validated and need to be completed within the time-frame.

 View the email template ...

Sent To: User(s) assigned as Administrator of the team.

Reply To: noreply@serraview.com

Subject: Monthly Workplace Employee Validation Reminder

Body:

Dear %workplaceAdmin.firstName%,

System records indicate your team/s have not yet been validated in the Workplace portal. The validation process is due at the end of this month.

Please login using your access credentials at the following URL: %workplace.url%

You are listed at the Team Administrator of the following teams:

%workplace.teamName%, located at %workplace.teamLocation%

Thank you in advance for your assistance and please do not hesitate to contact us if you have any questions or concerns.

 View the required parameters ...
Type Description
Workplace Admin - Admin First Name The first name of the user.
Workplace Admin - URL The URL to redirect back to Workplace app.
Workplace - Team Name The name of the team/s the admin is responsible for. Repeating list.
Workplace - TeamLocation The location of the team/s the admin is responsible for. Repeating list.

User(s) assigned as Administrator of the team.

 Workplace Admins: Validation Reminder
Workplace Administration's Manage Admin screen

A final email informing users that the validation cycle is now closed and no more changes can be made.

 View the email template ...

Sent To: User(s) assigned as Administrator of the team.

Reply To: noreply@serraview.com

Subject: Monthly Workplace Employee Validation Closed

Body:

Dear %workplaceAdmin.firstName%,

Thank you for taking part in the validation process. Validation ensures your team has sufficient space, and ensure that informed decisions are made about our real estate.

The validation cycle has now closed. We will let you know when it's time to validate again.

 View the required parameters ...
Type Description
Workplace Admin - Admin First Name The first name of the user.
User(s) assigned as Administrator of the team. Workplace Admins: Closed

The default templates can be edited, refer to Manage Email Templates.