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Create Service Request Best Practice

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It is important to understand the functions of the Service Request module, as requests are created. 

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Create a Service Request

A new service request can be submitted by Workplace Administrators and Business Unit Representatives to lodge space requests with the Corporate Real Estate team. The ability to submit a service request removed the need to manage shared mailboxes to handle the requests. See, Create a Service Request.

The Create Service Request form can be configured, refer to Create Service Request Form Configuration.

View your Service Request

If you are raising requests using the New Service Request form, you may also have to access My Service Requests. This lets you view your open service requests. See, View your Service Requests.