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Update Dates

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From the Manage Service Request screen.
  • Click a service request to edit. The Edit Service Request screen displays.

Update the Service Request Dates

This displays the service request dates and the submitted date can not be edited. 

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Complete the following:

  1. Click the Request By calendar, and select the date the service request needs to be completed by.
  2. Click the Planned calendar, and select the date the service request planned to be actioned.
  3. Click the Completed calendar, and select the date the service request was completed.
  4. Click the Closed calendar, and select the date the service request was closed.