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Eptura Knowledge Center

SVLive Wireup Maintenance

Follow the process flow below to complete the Wireup maintenance.

wired_maintenance.png

# Process Flow  

1

Is activity detected if a device is plugged in via an ethernet cable?

Yes - go to the next question. 

No - complete the checks:

  • Is the device plugged directly into the network port?

  • Is the device plugged directly into a laptop docking station?

  • Is the device connected to a laptop docking station via a USB-C cable?

Learn more in Wireup Maintenance and Maintenance Troubleshooting logs.

2

Is activity detected at the correct desk?

Yes - end process.

No - complete the checks:

  • Is the device plugged directly into the network port?

  • Is the device plugged directly into a laptop docking station?

  • Is the device connected to a laptop docking station via a USB-C cable?

Learn more in Wireup Maintenance and Maintenance Troubleshooting logs.