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Eptura Knowledge Center

2022 September Serraview Product Release

September's releases include.

Digital Accessibility

Eptura commits to digital accessibility for all people of all abilities. We apply relevant accessibility standards to deliver on this commitment. 

Find the Serraivew Accessibility Conformance Report, in the article Our Commitment to Digital Accessibility.

New Introduction to Serraview Video

Management of the workplace never ends ... it’s an ongoing, continuous cycle. Serraview will assist you to manage the various workplace challenges along the way.

Watch the new video in the About Serraview article to learn about Workplace Management, Workplace Monitoring, and Employee Experience.

Product Support Panel Enhancement

Released September 17th

We are working hard to bring you a better experience and part of this is we are moving the Serraview Knowledge Center to a new home and it will contain the same help articles that you are familiar with.

Part of this enhancement is to update the Help icon. So, when you click on the Help icon you can either go directly to the Knowledge Center or open the Product Support Panel. If you click the Knowledge Center link this will take you to the relevant module and if you click the Product Support the panel will display links to:

  • What's New? 
  • Knowledge Center 
  • Suggest a Feature 
  • Submit a Support Request

Watch the Product Support Panel Tour

People Directory's new Filters

Released September 17th

   UserVoice Idea   

The People Directory will include the following filters:

  • Location
  • Manager


Learn more in Use the Person Directory Search and Filter

Accruent 360Facility Integration Enhancement

Released September 17th

The integration has been enhanced to include:

  • Floor field  - This field will be populated with the building's floors.
  • Status transition - 360Facility can be configured to require a comment on a status transition. With this release, the integration will allow System Administrators to configure which statuses require a comment to be added. This will force the user to add a comment in Serraview so this can be sent in the API update.

Learn More about the Integration Accruent 360Facility and Serraview

Other Fixes and Improvements

Released September 3rd

  • General usability improvements and bugs.