2025 February Serraview Product Release

Occupancy Sensors - Time until Offline Enhancement

By default, sensors are considered to be “Offline” if we don’t receive data from them for 2+ hours. To save energy, some sensors go to sleep and stop sending data when no activity has been detected for a certain amount of time, but that doesn’t necessarily mean that the sensors are offline.  

This lets your Serraview Administrator manually set how long it takes before a sensor shows up as “Offline” and it ensures the Space Module's Live View remains accurate, and will help Engage users determine which spaces are available.

Learn more in Maintain Sensors and the Space Module's Live View.

Cost Centre Character Limit Increased Enhancement

The character limit for Cost Centre has been increased from 20 to 50 to accommodate client requirements and prevent issues in organizational hierarchy setup.

Learn more in Requirements for People Data and Requirements for Org Unit Hierarchy Data.

New Report - 373 Room List with Calendar Emails

This report shows all spaces that have email addresses to help you manage rooms with Engage calendar integration.

Learn more in 373 Room List with Calendar Emails Report.

Orientation Text - Multilingual Support (Serraview and Engage)

The Orientation Text currently uses basic Latin characters only. This enhancement will allow multilingual support, so the text can display diacritical marks and non-Latin alphabets and this will help Engage users worldwide navigate more easily.

General Maintenance

• Wireup - The loading time has been improved.
• Building - The custom field keywords now displays correctly in the Building screen.
• 366 First Responder Booking Report - The report has been updated to correctly filter the First Responders and display their reservation details. 
• Engage Configuration - You will now be able to upload an SVG image which can be used for the Engage logo.