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Eptura Knowledge Center

2024 November Engage Product Release

November's release includes:

Engage Web


Space Orientation Enhancement

Released November 16th

Your Administrator can set up the labels, see Add, Move, or Remove Labels.

When you use Engage, often, you will need markers or labels to help you identify landmarks or compass directions, such as North/South, City/River, Station, Quiet Zone, other buildings, and street names. 

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SVLive in Engage Enhancements

Released November 16th

We have made enhancements to the information displayed on the floorplan and cards, so it is clearer to understand the status of the user:

  • Incognito User - A device detected via SVLive, whose user matches an active user in the People directory, however they have either been manually opted out through self opt-out or by a System Administrator.
  • Unknown User - A device detected via SVLive, whose user does not match an active user in the People directory.
  • Remote Session - A device detected via SVLive, whose user matches an active user in the People directory, however the device is active via a VPN connection.

Opt-out of Engage & SVLive Enhancement

When you select an occupied space, as detected by SVLive, but that person has opted out of Engage, the space card will now display “Incognito” on the floorplan and the space card.

Before

The floorplan workspace displayed “Unknown Person”.

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The space card displayed the name as “Unlisted”.

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Learn how to opt-out of Engage, in Configure Employee Privacy

SVLive Remote Activity Enhancement

When you have a user, such as a developer, who uses a remote desktop device, this will activate the device and will be detected by SVLive wired. 

Person Card

Before this, it displayed the Person card as “Live” and now it will display “Remote Session”.

Space Card

Before this, it displayed the Space Card as “Occupied” and now it displays “Remote Session”.

Engage Mobile


Coming soon