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Eptura Knowledge Center

2022 April Engage Product Release

April's releases include:

New Engage Videos


We have released new short 7-minute end-user videos to explain how to use Engage and these videos contain sound. You will find them in the following articles: 

Note that the other videos with no sound will be retired and removed from the Help Center and the user guides are now found under:

Release April 30th


Engage Mobile and Web


Team/Group Bookings

You can now search for a team to view its location and members. Any delegated employees can make a desk reservation for their entire team at once. Learn more about Team Reservations, see:

Your System Administrator can delegate employees to be able to make the team reservation and they can update the team name to ensure your employees can find their team. Learn more in Configure Team Reservation.

Other Fixes and Improvements

  • Floorplan rendering optimizations to significantly improve the load times.
  • Card animations have been optimized for performance and user experience.

  • Support for the new languages: Japanese, Japan (ja-JA), German, Germany (de-DE), Dutch, Netherlands (nl-NL). 

Release April 14th


Engage Mobile and Web


Other Fixes and Improvements

Release April 14th

  • General usability improvements and bugs. 

Release April 1st


Engage and Serraview


New Secured Action

Release April 1st

Serraview now contains a new secured action called Reservations - See opt out of search users. Only particular users will have this secured action, for example, if you are an Executive Assistant you need need to make reservations for your CEO who has opt-ed out of the Engage search.

Learn more in Set up a Person to book on behalf of another.

Engage Mobile and Web


Regional Concierge Menu

Release April 1st

  • Display localization concierge menu items for your organization’s different countries, cities, or buildings.

image2022-4-4_14-19-59.png

Learn more in Configure the Regional Concierge Menu.

Other Fixes and Improvements

Release April 1st

  • General usability improvements and bugs. 

Engage Mobile


Quickly display the Office Location on Google Maps

Release April 1st

Tap the More Actions icon and then tap the Open in Maps. The location of the office will display on Google Maps.

image2022-3-31_15-14-36.png image2022-3-31_15-14-5.png

 
 
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