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2021 September Product Release Overview

Eptura Knowledge Center

2021 September Product Release Overview

The following was released for Serraview:

Space Module's Engage Booking View to only display spaces that are set to Interactable


Released September 18th

The Engage Booking View now only displays spaces that are set to Interactable this will make it easier for you to see which spaces require their Booking Access set up.

image2021-9-13_8-50-44.png

For more details, refer to Space View Selector and Set up Desk Reservation Permissions.

Insight Dashboards menu item renamed to Serraview Insights


Released September 18th

Insights Dashboards menu has been renamed to Serraview Insights.

image2021-9-13_9-4-12.png

For more details, refer to to Serraview Navigation.

Attach a Document Library file(s) to the New Service Request form


Released September 18th

You can attach a Document Library file(s) to the New Service Request form. The files in the Document Library will have an ID number that can be listed in the Form File Downloads field (separated by a comma, for example 6, 13).

image2021-9-13_9-11-34.png

For more details, refer to Create Service Request Form Configuration and Set up a Document Library file to be attached to the form.

New Service Request form to Automatically Populate with your Team's Name


Released September 18th

If you are assigned to a team and you create a new Service Request then the form will automatically populate with your team's name.

image2021-9-13_10-55-40.png

For more details, refer to Create a Service Request.

Service Request to send to the Notification of Approval email to the Assignee


Released September 18th

Now the Notify On Approval setting will behavior the following way:

  • Blank - by default send the approval email to the Assignee of the Service Request.
  • Approver Type - then send the approval to that person of the Service Request (such as Delivery Manager, Capital Works Manager, IT Authorizer, Property Authorizer etc ).

image2021-9-13_10-32-55.png

For more details, refer to Configure Service Request Default People and Authorizers.

Change the Charge Rule from Shared Allocation to Dedicated Allocation


Released September 18th

When you change a space's Charge Rule from Shared Allocation to Dedicated Allocation then the space's existing shared allocations will be removed.

When you first open a building in the Spaces Module the default view displays the Space Types expanded


Released September 4th

When you first open a building in the Spaces Module the default view displays the Space Types expanded.

image2021-9-6_8-59-51.png

When you click the Arrow image2021-9-6_9-2-56.png icon to collapse the children space types then the top level coloring displays on the floorplan.

image2021-9-6_9-2-5.png

For more details on navigation, refer to Navigate the Spaces Module.

Other Fixes and Improvements


Released September 4th and 18th

  • General usability improvements and bugs. 
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