2022 April Engage Product Release
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New Engage Videos
We have released new short 7-minute end-user videos to explain how to use Engage and these videos contain sound. You will find them in the following articles:
- Using Engage Mobile video in Engage Mobile Quick Start
- Using Engage Web video in Engage Web Quick Start
Note that the other videos with no sound will be retired and removed from the Help Center and the user guides are now found under:
Release April 30th
Engage Mobile and Web
Team/Group Bookings
You can now search for a team to view its location and members. Any delegated employees can make a desk reservation for their entire team at once. Learn more about Team Reservations, see:
Your System Administrator can delegate employees to be able to make the team reservation and they can update the team name to ensure your employees can find their team. Learn more in Configure Team Reservation.
Other Fixes and Improvements
- Floorplan rendering optimizations to significantly improve the load times.
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Card animations have been optimized for performance and user experience.
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Support for the new languages: Japanese, Japan (ja-JA), German, Germany (de-DE), Dutch, Netherlands (nl-NL).
Release April 14th
Engage Mobile and Web
Other Fixes and Improvements
Release April 14th
- General usability improvements and bugs.
Release April 1st
Engage and Serraview
New Secured Action
Release April 1st
Serraview now contains a new secured action called Reservations - See opt out of search users. Only particular users will have this secured action, for example, if you are an Executive Assistant you need need to make reservations for your CEO who has opt-ed out of the Engage search.
Learn more in Set up a Person to book on behalf of another.
Engage Mobile and Web
Regional Concierge Menu
Release April 1st
- Display localization concierge menu items for your organization’s different countries, cities, or buildings.
Learn more in Configure the Regional Concierge Menu.
Other Fixes and Improvements
Release April 1st
- General usability improvements and bugs.
Engage Mobile
Quickly display the Office Location on Google Maps
Release April 1st
Tap the More Actions icon and then tap the Open in Maps. The location of the office will display on Google Maps.
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