List all available service requests

Request URL

https://[client_instance].serraview.com/api/v2/servicerequests

Model Schema

[
]]></ac:plain-text-body></ac:structured-macro>
{
    "CostCenter": "",
    "Description": "",
    "DueDate": "",
    "ExternalId": "",
    "ExternalService": "",
    "Id": 0,
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="0a150f4d-4041-471a-865c-defa35c01b57"><ac:plain-text-body><![CDATA[    "Locations": [
]]></ac:plain-text-body></ac:structured-macro>
      {}
    ],
    "OtherRequestTypeDescription": "",
    "RequesterExternalId": "",
    "RequesterId": 0,
    "RequesterName": "",
    "RequestType": "",
    "Status": "",
    "Summary": "",
    "Workpoints": 0
}
]

Create a new service request

Request URL

https://[client_instance].serraview.com/api/v2/servicerequests

Model Schema

{
"CostCenter": "",
"Description": "",
"DueDate": "",
"ExternalId": "",
"ExternalService": "",
"Id": 0,
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="17ed3c48-436f-4ffa-96fc-0a9e293ebfe7"><ac:plain-text-body><![CDATA[ "Locations": [
]]></ac:plain-text-body></ac:structured-macro>
{}
],
"OtherRequestTypeDescription": "",
"RequesterExternalId": "",
"RequesterId": 0,
"RequesterName": "",
"RequestType": "",
"Status": "",
"Summary": "",
"Workpoints": 0
}

Retrieve a service request

Request URL

https://[client_instance].serraview.com/api/v2/servicerequests/{serviceRequestId}

Model Schema

{
"CostCenter": "",
"Description": "",
"DueDate": "",
"ExternalId": "",
"ExternalService": "",
"Id": 0,
<ac:structured-macro ac:name="unmigrated-wiki-markup" ac:schema-version="1" ac:macro-id="54470f45-a34e-4207-9309-272ed57610f2"><ac:plain-text-body><![CDATA[ "Locations": [
]]></ac:plain-text-body></ac:structured-macro>
{}
],
"OtherRequestTypeDescription": "",
"RequesterExternalId": "",
"RequesterId": 0,
"RequesterName": "",
"RequestType": "",
"Status": "",
"Summary": "",
"Workpoints": 0
}

Update an existing service request

Request URL

https://[client_instanc\].serraview.com/api/v2/servicerequests/{serviceRequestId}

List all available request types

Request URL

https://[client_instance].serraview.com/api/v2/servicerequests/requesttypes

Model Schema

[
]]></ac:plain-text-body></ac:structured-macro>
{
"Id": 0,
"Name": ""
}
]

List all available status types

Request URL

https://[client_instance].serraview.com/api/v2/servicerequests/statuses

Model Schema

[
]]></ac:plain-text-body></ac:structured-macro>
{
"Id": 0,
"Name": ""
}
]