Skip to main content
Eptura Knowledge Center

Reserve a desk on behalf of another person (Web)

Serraview Engage
If part of your job is to reserve desks on behalf of another then your System Administrator can give you permission to complete this.  

For details on the secured actions to set up, refer to Set up a Person to book on behalf of another.

Follow the Steps


Click on the Now icon. 

clipboard_e3783f127ec213a0c966d6fa361d237f1.png

clipboard_e5b2f14237af3c4a8988c8cbca4849313.png

The calendar displays. 

clipboard_ec092d9b5c55b1a3a3ca87ab3d4bc2421.png

Change the date and time and then click the  Select button.

The floorplan displays the available desks.

clipboard_e8f0094b33c10227d77a72ad81e77646f.png

Click the desk you want to reserve and the day(s).

Then click the name in the Book for selection.

clipboard_e5f3fa4ff779487c8d15c5095d7e81cfa.png

This displays the person search.

Search for the person's name you want to making the reservation for and then click their name.

clipboard_e63ac259d52eea6d7d07e64dcd5648bce.png

The person's name now displays in the Book for selection.

clipboard_ea5265e72477a15e0dfcaf9c456f42494.png

Click the Reserve button and the desk booking is made.

clipboard_ed50b8feaed97ecfe276e2b38e278d5dd.png

Email Confirmation


When you reserved a desk then the confirmation email is sent to the person for whom the booking is for. 

clipboard_e38e1fac9356e1d3e655c1ca9f7b5263a.png

Notes:

  • Confirmation emails are an optional feature that can be switched on or off by your Administrator. Learn more in Set up Engage to send out Confirmation Emails and Engage Emails.
  • If you check the Serraview Email Outbox (Admin Settings >  System Config> General > Email > Email Outbox) the name of the reservee is shown in the To column, and the person who made the reservation is shown in the From column