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Eptura Knowledge Center

Configure Employee Privacy

Serraview-Engage
Let us guide you through how to opt-out an employee from Engage's search and how to give your employees the ability to opt-out from the search from Engage Mobile or Engage Web. Also, if needed you can disable a person's contact information so that it is hidden on the person's card.

Watch the Video

Audio: Sound Length: 2:08 mins 

Understand what your Employees will Experience


Learn more about what your employees will experience when they:

  • Search for an opted-out employee.
  • View a desk reservation made by an opted-out employee.

Remember, if you are a System Administrator who has the secured action Reservations - See opt out of search users then you will be able to see everyone (including opt-out employees). If you want to complete a test, then sign in with your test user who does not have the secured action.

Search Results

When an employee has opted out of Serraview-Engage then they will not be displayed in the search results.

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When you have the ability to book on behalf of someone else and you search for the person, then they will not display in the search results.

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When an employee has opted out of Serraview-Engage and they are a First Responder, then then not be displayed in the filter results.

We recommend you choose employees who are opted-in to be your First Responders.

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View a Desk Booking

When an employee has opted out of the Serraview-Engage and they have made a booking, then their desk will display with no details and you will not be able to be reserve the desk.

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