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Install SVLive Agent Version 3.5.4

Step 1. Uninstall Previous Version


  1. Make sure you have uninstalled the previous SVLive Agent version. See either Uninstall SVLive Agent Version 3.4.0 or Uninstall SVLive Agent Version 3.5.1 and above.
  2. Restart the device.

Step 2. Installation for Windows 11 (24h2) - SVLive Version


System Requirements

  • Windows 10/11 (x64)
  • Administrator rights required

Use the SVLive Agent Installer found in the SPS MSIX 3.5.4.zip below, and this is designed to enable location services specifically for the SPS (Serraview Presence Service) application. This ensures the following:

  • Seamless installation using an exe installer
  • Pre-user registration on shared device
  • Controlled and auditable access to location services
  • Compliance with Windows 11 24H2 requirements

Installation Options

The Installation Options are:

  • Option 1 - Using the Installation Wizard
  • Option 2 - (Slient Installation) Install EXE with Command Line.
Option 1 - Using the Installation Wizard
  1. Download and then unzip the SPS MSIX 3.5.4.zip file.
  2. Double click the SVLiveAgent-Installer.exe and the installation wizard displays.

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  1. In the Configuration Endpoint field, enter the configuration endpoint URL for your SVLive Presence Service.
  2. Click the Next button.

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  1. Click the Install button and the installation starts.

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  1. When the installation is finished, you will see the prompt and then click the Finish button.
  2. Open the Task Manager and check that the SVLive Presence Service is running.

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Option 2 - (Silent Installation) Install EXE with Command Line

System restart is required after bulk installation for the application to launch automatically when users sign in.

The SVLive Presence Service can be easily installed on a single computer by executing the following command where:

  • Open powershell in Administrator mode
  • Goto path where SVLiveAgent-Installer.exe

.\SVLiveAgent-Installer.exe /VERYSILENT /CONFIG="config-api-url" /LOGPATH="log-path"

Bulk Install with System Center Configuration Manager (SCCM)

The same basic command displayed above can be used when installing SVLive Presence Service using SCCM.

.\SVLiveAgent-Installer.exe /VERYSILENT /CONFIG="config-api-url" /LOGPATH="log-path"

Parameter Required Description

/VERYSILENT

Yes

Runs the installer in completely silent mode with no user interface.

/CONFIG="config-api-url"

Yes

Specifies the configuration API endpoint URL.

/LOGPATH="log-path"

No

Specifies the directory path where installation logs will be saved.

Configuration URL Formats
  • Log Files - If installation issues occur, check the installation logs at the path specified by the /LOGPATH parameter. If no log path was specified, logs may be found in the default Windows temp directory.
  • Administrator Privileges - The installer requires Administrator privileges to install the service and configure system-level settings.

The configuration file at: %ProgramData%\Serraview\SVLive Presence Service\sps.ini

Policy Configuration Overview


This provides step-by-step instructions for your IT administrators to configure the Group Policy settings that allow the SVLive Presence Service application to access device location services. This configuration is required for the application to function properly in your organization.

Contents

  • Required Registry Changes
  • Group Policy Settings Modified
  • Application Details
  • Prerequisites
  • Configuration Instructions
    • Method 1 - Microsoft Intune
    • Method 2 - SCCM Configuration Items
    • Method 3 - Group Policy Management Console
Required Registry Changes

The following registry modifications will be implemented by the policies described in this document:

Registry Location: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\AppPrivacy

Registry Value Type Data Purpose

LetAppsAccessLocation

REG_DWORD

1

Enables location access for Windows apps (1=Allow, 0=Deny)

LetAppsAccessLocation_ForceAllowTheseApps

REG_MULTI_SZ SVLivePresenceService_4g4swh7twsk8w Forces location access permission for SVLive Presence Service
Group Policy Settings Modified

Policy Path: Computer Configuration > Policies > Administrative Templates > Windows Components > App Privacy

Policy Name: "Let Windows apps access location"

Configuration Applied:

  • Policy State: Enabled
  • Default for all apps: User configurable (or Force Allow, depending on organization preference)
  • Force allow these specific Windows apps to access location: SVLivePresenceService_4g4swh7twsk8w

Expected System Behavior

After policy application:

  1. SVLive Presence Service will have automatic location access permission
  2. Users will not be prompted for location permission by this application
  3. Other applications will follow standard Windows privacy controls
  4. Location access for SVLive will persist across application updates
Application Details
Property Value

Application Name

SVLive Presence Service

Package Family Name

SVLivePresenceService_4g4swh7twsk8w

Version

3.5.4

Prerequisites

For Traditional Group Policy:

  • Active Directory Domain Services environment
  • Group Policy Management Console (GPMC) access
  • Domain Administrator or equivalent privileges

For SCCM/Intune (Microsoft Endpoint Manager):

  • Microsoft Endpoint Manager admin center access
  • Intune Administrator or equivalent privileges
  • Windows 10/11 client machines enrolled in Intune/SCCM
  • Device compliance and configuration profile permissions
Configuration Instructions

Method 1 - Microsoft Intune

Step 1. Access Endpoint Manager Admin Center

  1. Navigate to Microsoft Endpoint Manager admin center
  2. Sign in with Intune Administrator credentials
  3. Go to Devices > Configuration profiles

Step 2. Create Device Configuration Profile

  1. Click "+ Create profile"
  2. Platform: Windows 10 and later
  3. Profile type: Settings catalog
  4. Name: SVLive Presence Service - Location Privacy Policy
  5. Description: Allows SVLive Presence Service to access device location

Step 3. Configure Privacy Settings

  1. Click "Add settings"
  2. Search for: Privacy
  3. Expand: Privacy > App Privacy
  4. Select: "Let Windows Apps Access Location"

Step 4. Configure Location Access

  1. Let Windows Apps Access Location: Force allow
  2. Let Windows Apps Access Location Force Allow These Apps: SVLivePresenceService_4g4swh7twsk8w

Step 5: Assign and Deploy

  1. Click "Next" until you reach "Assignments"
  2. Assign to: Select appropriate device groups or all devices
  3. Review settings and click "Create"
  4. Monitor deployment status in "Devices" > "Monitor" > "Device configuration"
Method 2 - SCCM Configuration Items

Step 1. Create Configuration Item

  1. Open Configuration Manager Console
  2. Navigate to: Assets and Compliance > Compliance Settings > Configuration Items
  3. Right-click and select "Create Configuration Item"
  4. Name: SVLive Location Access Policy
  5. Type: Windows Desktops and Servers

Step 2. Configure Registry Settings

  1. Add new setting of type "Registry Value"
  2. Registry Hive: HKEY_LOCAL_MACHINE
  3. Key: SOFTWARE\Policies\Microsoft\Windows\AppPrivacy
  4. Value name: LetAppsAccessLocation
  5. Data type: Integer
  6. Value: 1

Step 3. Add App-Specific Setting

  1. Add another registry setting:
  2. Registry Hive: HKEY_LOCAL_MACHINE
  3. Key: SOFTWARE\Policies\Microsoft\Windows\AppPrivacy
  4. Value name: LetAppsAccessLocation_ForceAllowTheseApps
  5. Data type: String
  6. Value: SVLivePresenceService_4g4swh7twsk8w

Step 4. Create Compliance Rules

  1. Add compliance rules for both registry values
  2. Rule: Value equals expected setting
  3. Remediate: Enable automatic remediation

Step 5. Deploy Configuration Baseline

  1. Create Configuration Baseline containing the Configuration Item
  2. Deploy to appropriate device collections
  3. Monitor compliance in Monitoring workspace
Method 3 - Group Policy Management Console

Step 1. Open Group Policy Management

  1. On your Domain Controller or management workstation, open Group Policy Management Console
  2. Navigate to your domain structure
  3. Locate the Organizational Unit (OU) containing the computers/users that will use SVLive Presence Service

Step 2. Create or Edit Group Policy Object

Option A - Create New GPO:

  1. Right-click on the target OU
  2. Select "Create a GPO in this domain, and Link it here"
  3. Name: SVLive Presence Service - Location Access Policy

Option B - Edit Existing GPO:

  1. Right-click on existing GPO
  2. Select "Edit"

Step 3. Navigate to App Privacy Settings

  1. In the Group Policy Management Editor, navigate to: Computer Configuration > Policies > Administrative Templates > Windows Components > App Privacy
  2. Locate the policy: "Let Windows apps access location"

Step 4. Configure Location Access Policy

  1. Double-click on "Let Windows apps access location"
  2. Select "Enabled"
  3. Configure Options:
  4. Default for all apps: Choose one option:
  5. Force Allow - Always allow location access for all apps
  6. Force Deny - Always deny location access for all apps
  7. Add SVLive Presence Service to Allowed Apps:
  8. In the "Force allow these specific Windows apps to access location" field
  9. Enter: SVLivePresenceService_4g4swh7twsk8w
  10. If multiple apps, separate with semicolons
  11. Click "OK" to save the policy

Step 5. Apply and Test

  1. Link the GPO to appropriate OUs if not already linked
  2. Run Group Policy update on test machines: gpupdate /force
  3. Verify policy application:  gpresult /r

Registry Settings Reference

Location: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\AppPrivacy

Value Name Type Data Description

LetAppsAccessLocation

REG_DWORD

1

Enable location access (1=Allow, 0=Deny)

LetAppsAccessLocation_ForceAllowTheseApps

REG_MULTI_SZ

SVLivePresenceService_4g4swh7twsk8w

Force allow location for specific apps

Step 3. Restart the Device


To complete the installation you must restart the device.

Step 4. Validate the Windows Installation


Now, you are ready to validate the Windows Installation.