Serraview and Eptura Engage
Integrated Ecosystem
The Serraview and Eptura Engage's connected experience, brings Serraview’s space planning strengths together with Eptura Engage’s employee experience. We support your workplace needs and this extends beyond desk booking into meeting spaces, services, catering, and concierge experiences.
Expand to see how Eptura Engage supports your workplace ...
| Serraview-Engage | Eptura Engage | |
|---|---|---|
| BOOKABLE RESOURCES | ||
| Meeting rooms/spaces | ✔️ | ✔️ |
| Personal spaces - spaces to work (desks, offices, etc.) | ✔️ | ✔️ |
| Personal spaces - other spaces (lockers, parking spaces, etc.) | ✔️ | ✔️ |
| Delivery points - a designated point where service items can be delivered | - | ✔️ |
| BOOKING METHODS | ||
| Web app (via web browser) | ✔️ | ✔️ |
| Mobile app (iOS / Android) | ✔️ | ✔️ |
| Microsoft Outlook (meeting spaces only) | Partial | ✔️ |
| Microsoft Teams | - | ✔️ |
| BOOKING TYPES (SINGLE-USER SPACES) | ||
| All Day | ✔️ | ✔️ |
| Shift Bookings | - | ✔️ |
| Hourly Bookings | ✔️ | ✔️ |
| Booking increments of 5, 15, 30, or 60 minutes | ✔️ | ✔️ |
| Book via QR Code | ✔️ | ✔️ |
| BOOKING MANAGEMENT | ||
| AI-powered booking and collaboration (Copilot, intelligent booking) | - | ✔️ |
| Advanced booking windows and weekly booking limits | ✔️ | ✔️ |
|
Create, update, or cancel multiple-day personal space bookings |
✔️ | ✔️ |
| Booking conflict resolution | - | ✔️ |
| Releasable Bookings or auto-cancellation | ✔️ | ✔️ |
| Configurable Booking Reminders | ✔️ | ✔️ |
| Advanced book on behalf permissions | ✔️ | ✔️ |
| COLLABORATION AND EXPERIENCE | ||
| In-office team schedule (view team presence over a week) | - | ✔️ |
| Coordinate team days and send invites | ✔️ | ✔️ |
| Concierge functionally with location-specific content and configuration | ✔️ | ✔️ |
| Visitor management | Only bookings | ✔️ |
| Cleaning vendor workflow |
Partial |
✔️ |
| MEETING SPACE BOOKINGS AND MANAGEMENT | ||
| Quick Book Meeting Rooms | ✔️ | ✔️ |
| Advanced booking tools to manage room bookings, event invites, and recurring bookings | - | ✔️ |
| Administrator can manage bookings from Advanced Booking Grid | - | ✔️ |
|
Multi-room bookings - add multiple spaces to a single booking |
- | ✔️ |
|
Connected (linked) rooms - 2 or more physically connected spaces |
- | ✔️ |
|
Configurable set up and clean down buffer time for bookings |
- | ✔️ |
| Managed and restricted room booking | ✔️ | ✔️ |
|
Events and Banquet Event Orders |
- | ✔️ |
| Catering and Vendor workflows, and Event Run-Sheet | - | ✔️ |
| Integration with room equipment | - | ✔️ |
| Automatically rebook spaces, update services, and adjust recurring meetings | - | ✔️ |
| SEARCH | ||
| Locate colleagues, spaces, view floor plans, and search by space attributes | ✔️ | ✔️ |
| Search for Emergency Roles (Fire Wardens, First Aid Officers) | ✔️ | ✔️ |
| Display Emergency Roles (Fire Wardens, First Aid Officers) | - | ✔️ |
| INTEGRATIONS | ||
| SSO | ✔️ | ✔️ |
| Two-Way Microsoft 365 calendar integration | Partial | ✔️ |
| Automate check-in via badge swipe | - | ✔️ |
| Automate check-in via geolocation | - | ✔️ |
| Presence detection via SVLive | ✔️ | - |
| Presence detection via third-party sensors | ✔️ | ✔️ |
| Visitor management via Eptura Visitor | - | ✔️ |
|
Issue reporting via ServiceNow or Eptura Asset |
- | ✔️ |
|
SCREENS AND DEVICES |
||
|
Eptura room booking screens |
- | ✔️ |
|
Third-party room booking screens |
- | ✔️ |
|
Desk booking screens |
- | ✔️ |
|
Desk booking kiosk |
✔️ | ✔️ |
|
Wayfinder |
✔️ | ✔️ |
|
REPORTING AND ANALYTICS |
||
|
Live Analytics - real-time and recent-time dashboard |
- | ✔️ |
|
Analytics - workspace engagement and usage dashboards |
✔️ | ✔️ |
|
Reporting - pre-defined and customizable reports |
✔️ | ✔️ |
Onboarding
Our onboarding checklist provides guidance on the HR and Location Data, Booking Rules, Distribution to get your business up and running. We also provide information on additional configurations that can be set up later. Learn more in Serraview and Eptura Engage Onboarding Checklist.
Integration
Your implementation technical team can learn about integration and review the troubleshooting. Learn more about the Eptura Engage Integration.