Craftsperson tasks

The Craftsperson role has two tasks:

• Maintenance Console (see below)
• Update Labor Hours

Maintenance Console topics

As a craftsperson, you can perform the following tasks working from the Maintenance Console.

• Review your Work
• Search for Work Requests
• Update Work Requests with Details about the Job
• Return Work Requests
• Put Work On Hold
• Complete Work Requests
• Work with Maintenance Checklists
• Self-Assign Work
• Add Another Craftsperson to the Job
• Redline Drawings and Photos for Work Requests
• Review Reference Documents for a Work Request
• Review the Maintenance Activity Log
• Add Comments and Documents to Maintenance Activity Log (tag colleagues)
• Create a New Work Request by Copying and Linking
• Edit Request Parameters

Concepts

• Benefits of Updating Additional Information for Work Requests
• Tracking Work by Division and Department
• Reviewing Work Logs

• Completing Work Assignments (Craftspersons)