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Eptura Knowledge Center

Supervisor Overview

 

Maintenance / Corrective Maintenance / Supervisor
Maintenance / Preventive Maintenance / Supervisor

Supervisor Overview

Note: Supervisors can also manage work requests using the Maintenance mobile app.

Supervisor tasks

 

The Supervisor role has the following tasks:

  • Maintenance Console (see below)
  • Labor Scheduler
  • Reserve New Parts Inventory
  • Work Team Performance Report

Maintenance Console topics

  • Maintenance Console: Overview
  • Search for Work Requests
  • Create Work Requests (from the Maintenance Console)
  • Review your Work
  • Estimate Trades and Parts
  • Scheduling
    • Track Craftspersons Hours and Costs
    • Add and schedule craftspersons 
    • You can also schedule craftspersons by using the Console's Schedule Labor button (located at the top of the Console) to access the Labor Scheduler view, which provides a graphical interface for planning work and scheduling craftspersons.
    • Reserve Tools
    • Reassign Work
  • Assign Work Requests to Work Orders
  • Create a New Work Request by Copying and Linking
  • Forward Work
  • Issue Work
  • Put Work on Hold
  • Cancel or Stop Work
  • Return Work to a Prior Status
  • Getting Work Request Information to the Person Doing the Work
  • Update Work Requests with Details from the Job
  • Review, Edit, and Verify Maintenance Checklists
  • Review Tool Type Information
  • Complete Work Requests
  • Verify Completed Work Requests
  • Close Work Requests
  • Edit Request Parameters

Concepts

  • Tracking Craftsperson Assignments
  • Tracking Craftspersons Hours and Costs
  • Part Status for Work Request Estimations
  • Benefits of Updating Additional Information for Work Requests
  • Tracking Work by Division and Department
  • Reviewing Work Logs
  • Completing Work Assignments (Craftspersons)
  • Updating Work Requests and their Labor Assignments (Supervisors)

Advanced topics

  • Set Application Parameters for the Maintenance Console
  • Add Fields to the Maintenance Console's Search
  • BIM Viewer

See Also

  • Approve and Reject Work Requests        
  • Issue Work         
  • Cancel or Stop Work        
  • Put Work on Hold        
  • Return Work        
  • Update Work Requests with Actual Values        
  • Benefits of Update Additional Data for Work Requests        
  • Review and Verify Maintenance Checklists        
  • Complete Work Requests        
  • Verify Completed Work Requests        
  • Close Work Requests        
  • Create a New Work Request by Copying and Linking        
  • Review Tool Type Information        
  • Redline Draws and Photos for Work Requests        
  • Review the Maintenance Activity Log and Documents        
  • Review Reference Documents for a Work Request        
  • Edit Request Parameters for Work Requests        
  • Labor Scheduler        
    • View the Work to Schedule
    • View Craftsperson Schedules and Their Assignments
    • Schedule Work
    • Unscheduled Work (Concept)
    • Craftsperson Statistics
  • Reserve New Part Inventory        
  • Work Team Performance Report