Revision History for Archibus V.2025.01
Find out the latest revision history details for:
Also, you may want to review the following:
- What's New in Archibus V.2025.01 - Summary of major enhancements and new features in Archibus applications, mobile apps, platforms, and customization.
- Database Schema Revision History - List of database changes for the version.
Archibus V2025.01 Changes
Contents
Changes in Smart Client, Smart Client Extensions for CAD and Revit
Enhancements
- Added full support for AutoCAD & Revit 2025 and 2026. (AD-19316)
- Updated core libraries (e.g., zlib.net.dll) to newer versions for improved security and compatibility. (AD-20231)
- Localization fixes for non-English locales, including UI alignment and filtering. (AD-19321)
- Enhanced SSO flows, error handling, and usability for Smart Client and extensions. SmartClient now remembers SSO authentication choices between sessions. (AD-19525, AD-19525, AD-19421)
Key SmartClient Fixes
- Resolved security warnings in Revit due to expired DLL certificates. (AD-20947)
- Fixed regression issue where the Views tab did not restrict table lists to only STD and CHILD tables. (AD-20551)
- Corrected table filtering logic for non-English locales. (AD-19321)
- Fixed regression issue where Smart Client injected an unexpected string into SQL statements. (AD-19734)
- Fixed unhandled exception when clicking the Help button in Smart Client and AutoCAD extension. (AD-19888)
- Addressed errors when loading large numbers of records in the Drawings Tab. (AD-19585)
- Corrected filtering logic for time fields in the Views tab. (AD-19567)
- Improved SSO credential handling after sign-out or timeout. (AD-19421)
- Fixed inability to sign in when "%" security group is not assigned and CAD/BIM License is set to "No". (AD-19613)
- Fixed unhandled exceptions when using SSO or after idle time. (AD-19770, AD-19415)
SmartClient Extensions for AutoCAD and Revit
- Fixed issues with asset and background text height not publishing correctly for metric drawings. (AD-19485, AD-20092)
- Resolved issue where the Archibus ribbon was missing when the computer's region was set to Turkish. (AD-19443)
- Corrected publishing logic to respect Drawing Management settings. (AD-19712)
- Corrected multiple Revit issues regarding room numbering, room code not being filled in when cataloging equipment from linked models and publishing 2D/3D (AD-19342, AD-20070, AD-19906)
Changes in Mobile Framework and Mobile Apps
- Mobile Client 4.0 - Android 14 - Fixed Camera icon: On Android 14 devices, the camera icon in the Maintenance app opens the camera. (AD-20423)
- Mobile Client displays the entire applications list: When SSO login with two-factor authentication was used, some user had reported a blank screen with no icons, preventing access to the Mobile Client. This issue has been resolved. (AD-18637)
- Mobile Client 4.0 in iOS SSO environments no longer gets locked. This issue was present in version 2024.01 and did not affect Mobile Client 3.0. (AD-18588)
Changes in the Web Central, Core, and System
Administration
- Addressed error in FileWatcher when no file has changed.
- Corrected issue with joining tables when creating a report in Reports Central.
- Addressed workflow rule exception when publishing home pages.
- Addressed issue with publishing home pages for ACTIVITY LICENSEE role and non English locale.
- Improved error handling when there is an error loading table definitions.
- When flushing user role cache, server restart is no longer required.
- Select value search is made compatible between datasource and miniconsole grid events.
API
-
Created REST endpoint to publish files to enterprise graphics folder.
Cascading
- Addressed memory leak.
- Improved performance by limiting loading of table definitions and better utilizing cache.
- Improved algorithm when a field participates in multiple relationships.
- Addressed ambiguity in identifying relationships.
- Omit fields not on the table from restrictions when deleting.
Data Sources
- Accept boolean parameters to workflow rules.
- Addressed issue with indexes where a column’s name is “value”.
- Default relative operator for client restrictions from multiple sources should be AND instead of OR.
- Addressed issue with displaying localized titles of views added to Favorites after being selected with Search.
- Addressed the cascade handler sql statement generation for cascadeDeleteMultipartKeyNulling property.
- Improved performance when loading lookup values.
- Made table/field names consistent when processing calculated formula fields in chart data sources.
- Sql script generated by Transfer-In of Database Update Wizard now does not include parameterized sql statements.
- Support single digit hour in time format.
Database
- Added AbWorkplaceIntelligentBookings activity.
- Addressed issue at the end of running v2025.01 DUW scripts in Oracle.
- Addressed issue in Database Update Wizard when comparing schemas where a numeric value can be confused with text producing an error.
- Addressed silent error and fix version number in v2024.04 Oracle DUW script.
- Resolve the issue in Run Database Update Wizard screen, Validate Schema button while upgrading from 2022.02 to 2023.03 for oracle database.
Exchange
- Added exchange.autodiscoverUrl and exchange.roomGroupingMode to configuration for exchange integration.
- Addressed issues importing long reservation names.
- Cancellation notifications now indicate recurrence.
Exports
- Addressed issue merging headers on export of 2D cross tab reports.
- Addressed issue producing reports from a column report type panel.
- Corrected legends in drawings highlighted by a user defined field exported to PDF.
- Export Floor Plans in Floors list to PDF/WORD are exporting the floors highlighted by configured fields in Space Console screen.
- Addressed Excel Export for Technologies/Innovative Solutions/Badge Data Analysis/Space Access.
- Improved handling of multiple filter values in formats supported in grid mini-console.
Libraries Updated
- org.glassfish.web:javax.servlet.jsp.jstl:1.2.5
- jakarta.validation:jakarta.validation-api:3.0.2
- commons-io:commons-io:2.14.0
- org.apache.httpcomponents:httpclient:4.5.14
- org.apache.poi:poi:5.2.5
- org.dom4j:dom4j:2.1.4
- org.codehaus.woodstox:stax2-api:4.2.2
- org.freemarker:freemarker:2.3.34
- org.springframework.ldap:spring-ldap-core:2.4.4
- org.springframework.security:spring-security-:5.8.16
- org.springframework.boot:spring-boot:2.7.18
- org.springframework.hateoas:spring-hateoas:2.1.5
- org.springframework.security:spring-security-test:5.8.16
- org.springframework.boot:spring-boot-starter-test:2.7.18
- ognl:ognl:3.1.29
- org.apache.cxf:cxf-rt-:3.6.6
- org.glassfish.jaxb:jaxb-runtime:4.0.5
- com.sun.xml.bind:jaxb-impl:2.3.9
- com.sun.xml.ws:jaxws-rt:2.3.7
- org.bitbucket.b_c:jose4j:0.9.6
- com.google.code.gson:gson:2.10.1
- org.glassfish.jersey.core:jersey-server:3.0.17
- org.slf4j:slf4j-:2.0.16
- joda-time:joda-time:2.12.7
- ven.io.confluent:kafka-:7.3.11
- com.google.guava:guava:32.1.2-jre
- nl.jqno.equalsverifier:equalsverifier:3.12.4
- org.hsqldb:hsqldb:2.7.4
- tech.units:indriya:2.0.4
Licensing
-
Added soft check for licensed area.
Localization
- Date picker format will show according to locale in Report Central screen.
- Respect numericFormat=”NoSeparator” and decimals attributes on panel fields.
Security
- ${sql.vpaRestriction} should now permit any matching foreign key instead of an arbitrary one.
- Added custom message on SSO login.
- Added home page descriptors to index of dependencies to prevent page buckets failing view security check.
- Added security.enableDUW to support disabling database update wizard and limit file types that can be opened by the wizard.
- Addressed issue where multiple JSESSIONIDs could be created by Workplace if worker threads are created before the user is authenticated.
- Addressed issue with authenticating in Workplace in some SSO configurations.
- Addressed issue with implementation of VPA Groups and remove validation from vpa_rest.role_name so it can hold the special value VPA ALL OTHER ROLES.
- Be consistent about granting access to CAD/BIM users to SmartClient services.
- Consider axvw dependencies from the active_plantypes table.
- Addressed issue with displaying table’s data after clicking ellipsis button in Database Update Wizard grid rows.
- Addressed issue with opening workplace application from Web Central.
- Hardened against XSS.
- Improved security for Guest role.
- Respect role and homepage for a new user provided by a SAML service provider.
- Workflow rules must exist when called.
Smart Client Service
-
Addressed issue saving Smart Client views as favorites.
User Interface
- Addressed error in calculating height for scrollable regions.
- Addressed issue with displaying subfolders of document folders in manage Document Library view.
- Addressed issue with highlighting selected room in the Firefox browser.
- Addressed issue with opening drawings for markup and redlining in views using Markup Control.
- Improved documentation on ab-form.js’s setFieldValue method.
- Show navigator breadcrumbs above views.
- Updated process navigator style.
- Updated icons used on homepages.
- Widened up/down arrow for year selection on calendar widget.
Changes in Workplace
Enhancements - Summary
- Workplace – User can now select multiple workspace seats from a QR code landing page if the AllowMultipleBookings parameter is set to Yes. (AD-19379)
- Workplace – Improved performance of the “Get Available Spaces” query on the server side, reducing load and improving response times for workspace searches. (AD-18974)
Accessibility Enhancements - Summary
- Workplace Mobile – Accessibility – Welcome page headings are now correctly structured as h1/h2 for improved screen reader compatibility. (AD-19212)
- Workplace Mobile – Accessibility – Agreement page links (“Terms of service”, “Privacy policy”) are now read by Android Talkback. (AD-19207)
- Workplace Web – Accessibility – Notifications panel now displays correctly up to 400% zoom. (AD-19115)
- Workplace Mobile – Accessibility – Request Services – Move Request (Employee): Touch target size increased to meet accessibility standards. (AD-19096)
- Workplace Mobile – Accessibility – Request Services – All Services: Touch target size increased to meet accessibility standards. (AD-19095)
- Workplace Mobile – Accessibility – Meeting space booking page (List View): Touch target size increased to meet accessibility standards. (AD-19043)
- Workplace Mobile – Accessibility – Workspace booking page (Booking for modal): Touch target size increased to meet accessibility standards. (AD-18895)
- Workplace Mobile – Accessibility – Search people and places page: Touch target size increased to meet accessibility standards. (AD-18846)
- Workplace Mobile – Accessibility – Dashboard page: Touch target size increased to meet accessibility standards. (AD-18827)
- Workplace Web – Accessibility – Search people and places: Employee record details page now displays correctly up to 400% zoom. (AD-18118)
- Workplace Web – Accessibility – Search people and places: Page content now displays correctly up to 400% zoom. (AD-18094)
Other Fixes
- Corrected SQL filtering for hotelable rooms. (AD-20919)
- Fixed infinite network calls when selecting an attendee for meeting spaces. (AD-20089)
- Reservation cancellation notifications now show the correct canceller. (AD-20040)
- Resolved Outlook web add-in connection failures due to Office API throttling. (AD-19902)
- Improved visibility of “no search results” messages. (AD-19776)
- Export to PDF after applying filters now works as expected in Workplace Utilization. (AD-19729)
- Organizer field in meeting space booking is now properly marked as required. (AD-19654)
- Fixed overlapping of long employee IDs with dates. (AD-19515)
- Exchange Online auto-discover now functions correctly. (AD-19255)
- Improved content in workspace booking recommendation pop-ups. (AD-18704)
- Floor plan availability issues resolved. (AD-18668)
- SLA records can now be generated in non-English locales. (AD-18466)
- URLs in booking message .ics files are now clickable. (AD-16413)
Changes in Maintenance
Security & Performance
- Fixed a stored XSS vulnerability in the Maintenance Checklists module that allowed privilege escalation. Input validation and sanitization were implemented. (AD-21161)
Preventive Maintenance
- Fixed error when selecting classification in Equipment Systems Console. (AD-21124)
- Fixed error when generating reports in Preventive Maintenance Management Reports. (AD-21122)
Maintenance Console & Work Requests
- Fixed a workflow rule error in the Maintenance Report Builder when filtering by Division Code. (AD-21074)
- Restored functionality for automatic lookups in the Maintenance Console. (AD-20988)
- Fixed workflow rule error when assigning parts to equipment. (AD-20964)
- Fixed error when loading the Overview tab for a Work Request in Maintenance Console using Oracle DB. (AD-20962)
- Fixed issue where returned work requests were not shown when filtering by "Returned?" status. (AD-20940)
- Increased allowed length for Storage Location Code to prevent truncation errors. (AD-20916)
- Removed redundant calls to the checkSchemaExisting workflow rule in the Maintenance Console to improve efficiency and maintain functionality. (AD-19335)
Other Fixes
- Fixed error preventing opening and editing of Work Requests in Maintenance Console. (AD-20629)
- Fixed error when selecting work requests from the grid panel. (AD-20585)
- Fixed SQL syntax error in PM Planner equipment standard filter. (AD-20564)
- Fixed auto-populate issue for Craftsperson selection in Building Ops Console. (AD-20475)
Changes in Onsite Mobile App
We’ve rolled out powerful updates to make managing tools and working offline faster:
Tool Management Enhancements
- Search, filter, and add tools directly to work requests.
- Track tool usage.
- This feature works with Archibus WebCentral v.2025.01 and newer. It is not available for older Archibus WebCentral versions.
Smarter Equipment Handling
- Scan barcodes/QR codes to view equipment details, even if the equipment is not assigned to a work request
- Avoid adding duplicate parts to a work request.
Improved and faster Offline Mode
- Data is downloaded to an app database.
- Only the changes are synchronized, which leads to faster download times.
- This feature works with Archibus WebCentral v.2025.01 and newer. It is not available for older Archibus WebCentral versions.
Stability & User Experience Upgrades
- Cleaner comment navigation with “View older” link repositioned.
- Refined alerts smoother UI interactions.
- Upgraded to the latest React Native for better performance.
- Enhanced API structure for improved security and maintainability.
- Better error handling and clearer prompts. Stability improvements.
Changes in Workplace Services
Reservations and Exchange
- Reservations Exchange> Sync Field Size Issue - Fixed an issue when the Subject from Exchange is larger than 64 characters and then a truncate error when syncing with ARCHIBUS is returned. (AD-16833)
- Exchange autodiscover fails for Exchange Online - This issue has been fixed. (AD-19255)
Outlook Plugin
- Allow customizing Outlook Plugin Room Finder icon, see Customize the Look and Feel of the Outlook Plugin. (AD-20380)
- Outlook> meeting cancellation notification has wrong dates. (AD-16922)
Outlook Web Add-in
- Outlook web add-in connection to Archibus fails by Office API throttling on classic Outlook (AD-19902)
- Problem with recurrence detection in Outlook Web add-in (AD-19903)
Changes in Space
Space Console
- Added ability to locate and highlight a room in the BIM Model directly from the Rooms tab. (AD-19211)
- Fixed issue where quick search did not work after applying VPA at the role level. (AD-19924)
- Resolved problem where exports (PDF/Word/XLS) did not reflect on-screen highlights or filters. (AD-19877, AD-19364, AD-19389, AD-15304)
- Fixed issue where the (Unassigned) department appeared under each division with incorrect room counts. (AD-20145)
- Addresses missing employee data in the Employees tab and edit form when VPA restrictions are applied. (AD-19535, AD-19236)
- Improved export reliability when multiple floors are selected. (AD-15304)
- Fixed Forge Authentication failed error on Space Console load for new users/roles. (AD-20385)
- Resolved issue where changing labels in "Assign Employees to Available Rooms" cleared highlighted rooms. (AD-18918)
- Fixed blank fields in the assignment panel for "Assign Employees to Available Rooms". (AD-19386)
Move Management
- Fixed issue where moving equipment between buildings in different sites did not update the equipment's site. (AD-19413)
Space Planning & Allocation
- Prevent over allocation when moving allocations on a stack plan. (AD-16970)
- Clarified confusing occupancy rate calculations in "Allocation, Trends, and Benchmarks". (AD-16893)
Redlines & Drawing Views
- Fixed issues where redline views did not open drawings or did not scale text correctly in Firefox. (AD-19817, AD-19816)
- Fixed issue where selecting a room from the Rooms tab did not highlight the room on the floor plan in Firefox. (AD-19763)
Changes in Real Property
- Leases - Fixed errors when creating lease templates with URL-only documents (AD-14809).
- Corrected totals alignment in the Cost Wizard (AD-16818).
- Resolved errors in Portfolio Edit Forms and Portfolio by Location views (AD-19362, AD-18259).
- Leases - Fixed issues in Lease CAM Reconciliation and Property Financial Summary views (AD-18905, AD-15046).
- Leases - Fixed incorrect "Rent Initial" field calculation (AD-20271).
- Leases - Resolved document attachment issues with VPA site codes (AD-20061).
- Lease Alerts and Dashboard now show consistent lease counts (AD-20171).
Changes in Sustainability & Risk
Compliance
- Restored editing of nested follow-up questions (AD-17089).
- Fixed incorrect event loading and contract violation errors (AD-19825, AD-19839).
Green Building
- Corrected unit conversion and sort button display issues (AD-11017, AD-20456).
- Fixed certification status selection error (AD-18199).
Energy Management
-
Fixed date calculation and weather model issues (AD-17130, AD-19532).
Hazardous Material
-
Resolved MSDS record display and chart loading issues (AD-19670, AD-19744).
Changes in BIM Viewer and Assets
BIM Viewer
- More Actions → View Details button is now working for assets stored in linked models. (AD-20043)
- Workflow rule error message was displayed after clicking the select value button from the Search for Equipment Standards pop-up. (AD-19727)
- Some commands became unresponsive when highlighting an equipment system from the System Explorer. (AD-19703)
- Allow querying of non-English models. (AD-19136)
- BIM Viewer - Work Requests - After applying the filter, Export to XLS is no longer giving "Request can't be processed" error. (AD-19941)
- Grey area no longer displays on closing Filter panel and on collapsing Asset panel. (AD-19660)
- Repaired Highlight Rooms Served by an Equipment System. (AD-19704)
- Catalog BIM Models - View Archibus Rooms - Add roomis not throwing an error anymore. (AD-19509)
- URL in properties are easier to read by switching to the Light mode of the BIM Viewer. (AD-19547)
- The 2D worksheets are now loading for all models (AD-19604)
Assets
- View and Compare Classifications - repaired the search function. (AD-20562)
- Values are no longer displayed as undefined in the reports. (AD-19732)
- Asset Registration Console: Model number and Manufacturer can be auto-filled. (AD-19970)
- WFR error is thrown when filtering Assets by Departments. (AD-19178)
- Fixed Automatic Lookups in the Asset Lifecycle Console - Equipment edit form. (AD-16672)
- Manage Equipment and Standards: Improved performance for deleting equipment assets. (AD-17296)
Known Limitations & Usage Notes
Contents
- Archibus SaaS
- SaaS Deployment Usage Notes
- Workplace
- Workplace Usage Notes
- OnSite mobile app
- OnSite Usage Notes
- Web Central Usage Notes
- Web Central
- Smart Client
- Smart Client Extension for AutoCAD
- Smart Client Extension for Revit
- Outlook Plugin
- System Administration
- Database
- Mobile Framework
- Mobile Apps
- Workplace Services
- Space
- Maintenance
- Assets and BIM Viewer
- Leases
- Real Property
- Sustainability & Risk
- Capital Project Management
- Connectors
- Archibus Extensions for BUILDER TM SMS
Archibus SaaS known limitations
- Home Page Publishing . SaaS Partner Administrator . If you sign in as a SaaS Partner Administrator (such as sample user AFM-BP), run the System / SaaS Partner Administrator / Manage Home Pages and Processes task, modify a home page, and publish your changes; you receive an error message. As a workaround: use System / Add-In Manager / Publish Home Pages by Role to publish home pages after modifying them. (APP-6426)
- Navigator for AFM-MOD Sample User. If you sign in to the HQ sample project as AFM-MOD, you will notice that the Navigator groups modules into domains (including the Archibus SaaS domain) so that the Navigator presents four levels. Having some modules grouped under the Archibus SaaS domain may be confusing if you are demonstrating or learning the product. This change is a result of the Healthcare module being added to the Navigator and the Navigator now exceeding 13 modules. This can be resolved by removing a module that you do not need. (AD-12985)
- When the user navigates between Views and then uses the browser’s back button, the Navigator path doesn't update accordingly. (AD-20258)
SaaS Deployment Usage Notes
-
SAML SSO. Customers using SAML SSO using Shibboleth SP and request-header Spring security config, who also want to use REST APIs and/or the OnSite mobile app, will need to provision a second instance of WebCentral to support REST APIs, as the request-header Spring security config breaks JWT token authentication.
-
User AFM-MOD. Navigator missing some Risk applications . When you sign in as sample user AFM-MOD, you should access all applications licensed for SaaS. However, the Emergency Preparedness, Sustainability Assessment, Health & Safety, Hazard Abatement, Hazardous Materials, Waste, and Green Building modules are missing from the Navigator. If you need to see these modules when signed in as AFM-MOD, you can assign them and unassign some others. (AD-6967)
OnSite mobile app known limitations
- When a craftsperson assigns a work request to themselves, they cannot view the checklist assigned with the work request, staying on the opened WR from a Team Work. In other words, when a user opens Team Work, selects a WR with checklist, opens it and assigns the WR to him(her)self, the checklist remains grayed our. In order to get the checklist available, it is required to get back from Team Work, to the “My Work” screen and open the desired WR. (ON-3321)
- Manage Configurations for OnSite task. The Save message does not dismiss and prevents you from moving to other tabs; this message displays even if you have not made any changes. As a workaround, access the OnSite parameters using the System / Archibus Administrator - Application Configuration / Configure Application Parameters task and restrict to the AbOnSiteMobile application. ( AD-15513 )
- Android. Accessing Documents. If you attempt to open a DOCX file linked to a work request on an Android phone, you receive an error message. This is a result of the phone not having an app to open DOCX files. You can install an app for this purpose. (ON-1495)
- Notifications. Chinese. Push notifications are not yet supported for Chinese. (ON-1058)
- Notifications. Oracle. With an Oracle deployment, you cannot receive notification from OnSite; if you check the Web Central Notifications Log view, you will not see any messages sent from OnSite. (ON-1237)
- New Requests. Cannot See. After you create a new request, you may not see it in the Request List because it is added to the end of the request list. You can use the pull-to-refresh feature to re-sort the requests according to the “order by” option. (ON-487)
- Work Request List . Updating. When you create a new request, it is added to the bottom of the list because the sort order of work requests is not updating to reflect a new request. Pulling to refresh solves this issue. (ON-723)
OnSite Usage Notes
-
Third-Party Library . The
react native file viewer
library, which is used to view pictures and documents opens them using a native app on each system (iOS, Android). This library might cause an unexpected behavior that is not a part of OnSite functionality; for example, it might present an option to edit a photo or pdf. Since this is a third-party library, Eptura cannot control it or disable it. (DOC-2861)
-
Offline Support. Questionnaires . Suppose multiple craftspersons are assigned to a work request and they are both working offline. If they each create a follow-up work request from the questionnaire, when they sync only the work request for the technician who synced last will be created. This is because work requests created offline are auto-numbered during sync and therefore cannot be overwritten. (DOC-2860)
Workplace Usage Notes
The following are not known limitations, but are issues to be aware of:
- Rebuilding Workplace After Customizing It . When you rebuild Workplace after customizing it, you will find that running the Yarn command is generating an error; however, you can download from AllBound a zip file for addressing this. For details, see Workplace Build process . (AD-15467)
- Manage Request Types for Workplace. If you do not have a license for Corrective Maintenance, Preventive Maintenance, Maintenance SaaS module, or Foundations, you cannot create an SLA for problem types; the field should be disabled. The view includes instructions to let you know that you must own one of these applications. (AD-1899)
- Workplace mobile app . The initial screen, on which you enter the server URL, flashes for about a half second before moving to the log-in screen. The server URL screen should not show at all after you enter a valid server. (AD-7237)
- Workplace Mobile app. Tablet. Camera . When working with a tablet, if you are reporting maintenance issue and use the Upload Photos page to take a picture, you might experience that Workplace does not attach the picture. As a workaround, you can take the picture first and then use the From Photos option on the Upload Photos page to attach the picture to the request. (AD-7599)
- Signing in. Staying signed in . If you check the "Keep Me Logged In" checkbox, minimize the application, and leave it for some time period (such as 30 minutes or more), you are prompted to log in again when you return to the app. If you minimize the app and return soon, you are not prompted. (AD-8704)
- QR Codes . When using QR codes, note that the link generated will be using the absoluteAppPath attribute in \WEB-INF\config\context\compatibility\afm-config.xml .
- Mobile browser. Cancel Series of Recurring Meeting . We have fixed a problem with scrolling from the Dashboard / Select My Bookings screen so that you can cancel a series of recurring meetings; however, on a mobile browser, you will need to dismiss the "Open in app" button to get the best experience. (AD-9471)
- Bookmarked URLs with SSO . Using a shortcut to Workplace may result in a loading or login issue under some conditions. For example:
- Enter URL: https://abcxyz.archibus.cloud/archibus/schema/ab-products/essential/workplace/ and you are redirected to Identity Provider.
- Log in and successfully access Workplace and see the list of buildings.
- Close the browser (not just the tab but the entire browser).
- Open the browser with an empty tab and enter the URL from step 1
- Receive error page with the loading icon.
This can occur when you use bookmarks to get to Workplace (typically because it has a long URL). The problem with the bookmark is that it triggers a browser cached index.html page. However, editing the bookmark URL to remove the trailing “/” can resolve the issue.
Instead of:
https://abcxyz.archibus.cloud/archibus/schema/ab-products/essential/workplace/
use:
https://abcxyz.archibus.cloud/archibus/schema/ab-products/essential/workplace
The second URL causes the browser to ask the server to interpret the URL instead of automatically trying to load a cached index.html page. The browser is better equipped to handle that redirect versus the cached index.html page. (AD-11219)
Workplace known limitations
- Accessibility Mode. Mobile Browser. If you are running Workplace in a mobile browser and have set Workplace to Accessibility mode, the available meeting rooms and working space rooms should display in List view; instead, the floor plan is displaying. Note that this works correctly in the desktop browser. (AD-16195)
- Workplace: Hoteling - To create a booking for multiple days, user must define the recurrence pattern after clicking on it. (AD-18962)
Meeting Room Reservations known limitations
- Accessibility Mode . In accessibility mode, if you edit a single meeting room booking, you cannot select the desired start time/duration values and you receive a message that your change is not saved. (AD-14711)
- Multiple Room Configurations . In Workplace, we assume that only one configuration and one room arrangement has been defined for a room. If you create multiple room configurations with the Reservations application, the configurations will appear in Workplace, but there is no distinguishing information about the configurations and the user will not know which space they are reserving. There will also appear to be a discrepancy between the available room count and the number of rooms shown on the floor plan. (AD-835, APP-5194, APP-5845)
- Recurrence Pattern . Workspace reservations do not show recurrence patterns in the details view. You can only delete a single occurrence at a time. AD-835)
- Time Slots . Meeting space requests do not honor the value of the parameter in
AbWorkplaceReservations-MinutesTimeUnit
. You can only select time intervals in 30-minute blocks. (AD-7010)
Workplace Mobile App known limitations
-
Signing In. Android . Version of Mobile Client . You cannot log in if you are not using Mobile Client 4.0. As a workaround, upgrade to Mobile Client 4.0. (AD-6801)
Web Central Usage Notes
-
Select Fields . Localized . If you are running Web Central and edit the standard translation of a field heading to use an apostrophe character, you will find that the Select Fields dialog presents the apostrophe as "l&apso". The standard translation provided by Archibus contains a right single quotation mark character instead of the apostrophe character and the single quotation character displays without issues. (AD-13097)
-
Fonts are Difficult to Read . Each version of Windows handles fonts slightly differently. If text looks odd and is difficult to read, do the following:
1. Go to Control Panel / All Control Panel Items / Performance Information and Tools
2. Click "Adjust Visual Effects."
3. The "Performance Options" dialog appears. Ensure that the "Smooth edges of screen fonts" check box is checked.
(In Chrome browsers, after applying the setting, you may need to clear cache, close, and reopen the browser in order for the changes to take effect. In Firefox, the changes are applied immediately.) (WC-2793) - Data Transfer. Excel . When exporting decimal data to Excel under the situation that the Web Central user is in one locale and Excel is set to a different locale (i.e. when the decimal separator in one is a comma and in the other is a decimal point), you should review the rounding of the decimal data in the Excel file to verify that it is appropriate for your use. ( 3035375 )
- Smart Search console. Number Column. Non-English. For views that have a Smart Search console in the grid, the Number column does not always display when working with non-English locales. (AD-1728)
-
Google Maps . When opening a Web Central view configured to consume Google Maps data, (for example, the Technologies / GIS / Standard Leaflet Map View / Simple Map - Google ab-leaflet-google-map.axvw), you may encounter the error message: "This page can't load Google Maps correctly." Google made some changes effective June 11, 2018, such that all Google Map API calls now require a Google Maps API key. Some changes will be necessary for clients who have implemented Google basemaps within the Standard Leaflet map control. Any Web Central views that use the Stand Leaflet map control Google basemaps option will require the following change to the Google Maps API reference in the corresponding view AXVW:
<js url="//maps.google.com/maps/api/js?key=YOUR_API_KEY" />
, where YOUR_API_KEY is your Google Maps API key. (WC-3008) - Polish characters in V.25.x and later user interface . With the V.25.1 user interface refresh, special characters in UI titles translated to Polish do not appear like the other characters. For customers who have this issue, we recommend modifying all CSS files in the \schema\ab-core\views\navigator folder to replace this line:
font-family: "Open Sans";
with this line:font-family: "Open Sans", Arial;
(AD-2292) -
HTML Drawing Control
-
Multiple Open Drawings. Visible Published Layers . If you open multiple drawings and these drawings do not have the same set of published layers, the drawings will show only the published layers that are common to all open drawings. (WC-2865)
-
Drawings Published in Metric Units . Markers placed together to form a cluster cannot be viewed separately when zoomed in; they will always show as a cluster. (WC-2448)
-
- Reports
- Custom Colors . Add-in managers cannot configure custom colors for report totals. ( WC-2046).
- Microsoft Edge
- On Microsoft Edge, clicking the browser's Back button brings you to the previous site you visited before Archibus, not the previous view inside Archibus. This is not an issue if the user is not assigned a home page. (AD-1643)
-
MS Surface
-
Laptops with Touch Screens . Certain events on certain specialized forms (for example, dragging a reservation) work with the touch pad and with the mouse, but do not work with the touch screen on MS Surface Laptops. The behavior of the events differ between browsers (e.g. between Edge and Chrome). (AD-97, APP-3310, APP-3312, WC-2494)
-
Scroll by Swiping. MS-Surface Pro Windows 10 with Touch Screen. Under both Edge and Chrome, you cannot scroll grid views vertically and horizontally by swiping. The workaround is to disable the custom scroller. To do so: modify WEB-INF/config/context/controls/view/controls-view.xml by setting:
<property name="useScroller" value="false"/>
and restarting the application server. (WC-2493)
-
-
Chrome
-
User Profile . If Chrome crashes or exhibits odd behavior, your Chrome user profile may be corrupted. See these instructions on how to reset your Chrome user profile: https://support.google.com/chrome/answer/142059
-
-
Firefox
- Hierarchical Tree Drill-downs. On Firefox, collapsing and expanding a tree control panel causes the tree control to be rebuilt, which undoes the user's selection of tree nodes. (3036779)
-
Sybase
-
Hierarchical Tree Drill-downs. On Sybase, hierarchical trees in views like "View and Edit Organizational Units" or "Map Sites to Organizational Units" do not display all the hierarchical levels if the tables have pattern values that are larger than 126 characters. For example, in the above views, the tree uses a SELECT LIKE clause for
org.hierarchy_ids
, which on Sybase is limited to 126 characters. Thus, if using values for Organization Code, the hierarchical tree for organizational units will display only the first four levels because some values inorg.hierarchy_ids
are larger than 126 characters. This issue affects Sybase projects only. (WC-2406)
-
Connection Limit. While using Web Central with Sybase Web Edition database engine, you might receive an error in the WEB-INF/archibus.log file stating that the database server connection limit was exceeded. The error message reads: java.sql.SQLException: [Sybase][JDBC Driver][SQL Anywhere]Database server connection limit exceeded at sybase.jdbc.sqlanywhere.IDriver.makeODBCConnection .
To fix this issue you need to tweak the value ofmaxActive
in the \Archibus\WEB-INF\config\context\compatibility\afm-config.xml file. To do so:- In the afm-config.xml file, search for "Sybase-WebEdition" to find the attribute.
- Reduce the value for
maxActive
. The right value might be any value less than 10, except 0. The below example shows a value of 4.
type="Sybase-WebEdition"
<connectionPool
maxActive="4"
(3043397)
-
Web Central known limitations
- Select Values. Floors . For 2.0 views that have a filter that includes the Floor Code field, the view may not show all available floors. The root cause is that the core UI grid control determines the number of pages based on the number of index records. For the Floor selector, the index uses the Building Code, i.e. there are 111 buildings with floors. Thus, the grid shows only two pages of floor records (one page = 100 records). (AD-3706)
- Questionnaires. Non-English . Questionnaires, such as those in Condition Assessment and Sustainability Assessment, do not allow assessors to edit out-of-the-box, sample questions that have been localized from English (US) to other languages. The workaround is for Archibus Administrators to use Archibus Smart Client to edit the text of these sample questions. This issue affects only sample data questionnaires that have been localized from English. (AD-1547)
-
Extended Questionnaires . Document/Photo . The Web Central questionnaire form (for both Compliance and Maintenance) does not currently support respondent-initiated submission of more than one document/photo attachment per question, whether or not the questionnaire designer specifies a value greater than 1 for Maximum Number Responses. The mobile app does support this feature. You cannot delete the uploaded document after Save the question-answer; there is no action when clicking the X button. A questionnaire designer should take this into account when designing forms. ( APP-2426, AD-4431 )
-
If the intended respondents will be using Web Central to submit documents and flexibility in number of document responses is desired, then the designer can work around the limitation by defining a parent question containing a follow-up question of type document and allow multiple instances of the parent question.
-
For example, parent question could be multiple choice "attach a document?" Yes/No. If Yes, then the application shows the document question as a follow-up. Set up the "Attach a document" question to allow multiple answers, such that the respondent can add another, answer "Yes" and so on.
-
- Home Page Editor. Maps . When creating home pages, you add only one map bucket to each home page. (WC-2790)
- Home Pages. Localized. For some international users, home pages may display English titles for columns in the Metric Trends panel. If this issue occurs, the user can switch to a different home page and go back, or sign out and sign in again. (WC-2373)
-
Grid. Export To XLS/DOC. Smart Search Console. When you use the Smart Search Console (mini-console) to filter and then try to export the grid, you receive a message that you are unable to export to Excel or Doc. (AD-14070)
- Grid. Highlight ACAD Pattern (Swatch) Fields . If working with a view in which you define highlight patterns (such as Space / Space Inventory / Background Data / Define Division and Department Highlight Patterns , ab-sp-create-dp-hatch.axvw), and you set a gradient highlight, create a swatch bitmap, and refresh the view, the Highlight ACAD Pattern (Swatch) field will not correctly show the swatch bitmap for the gradient highlight. Instead, the fields show the same color for all gradient highlight definitions. (WC-2748)
-
View Titles. Menu Options Hidden . When a view title is too long, the top menu actions (User Menu, User Help, Add to Favorites) and client logo are not visible. (AD-4820)
- Schema Change Wizard. Oracle . When using Schema Change Wizard on an Oracle database, you may face the error ORA-01031: insufficient privileges when choosing to re-create any of the Archibus security tables: afm_users; afm_groups. Resolution: Choose "Alter existing table structures (preserves additional fields)" option when trying to update afm_users/afm_groups tables. (3045736)
-
Archibus WebCentral v2024.02 displays the following license missing error message for some view like the Maintenance Console, Space Console even if the license for those applications is enabled. Archibus System Administrators should replace the v2024.02license levels views with the ones from v2024.01. The views to be replaced are: ai-actprods.bin and ai-view-license-levels.bin and they are located in this folder: %archibus folder%\WEB-INF\config\context\core). [AD-18572, CM-82563]
-
Pipe characters are not supported when sending a direct restriction to a view via a link. For example a restriction similar to: /archibus/ab-rplm-cost-mgmt-costs-wiz-ls-bl-pr.axvw?site_id=L|X is not supported. The solution is to avoid using the pipe character (“|”) in IDs like building codes, site codes, etc. Use instead a dash "-" or "_" (ex. L-X or L_X instead of L|X) (AD-12330)
Smart Client known limitations
- Drawing List. Document Management for Drawings. The Drawing List is sluggish for large (thousands) of record drawing lists. Most large teams prefer to use Virtual Private Archibus to divide the drawing list by area of responsibility.
- SSO. The Smart Client has a benign error occurring due to searching for a file that is not included in the Web Central deployment (ab-ov-dropdown.axvw). In SSO environments, the error prevents use of several critical commands, such as Edit Data. As a work-around, place a dummy ab-ov-dropdown.axvw file in the deployment. (AD-10747)
- Navigator. With a non-SaaS license, logging in to the Smart Client as AFM incorrectly produces a Navigator that includes an Archibus SaaS process. (AD-3794)
- Navigator. Non-English Locale . If you launch Web Central from the Smart Client and are using a non-English locale, the Web Central Navigator will not display your applications and tasks. (AD-3866)
- SAML. Connecting to SAML requires user to make server selection on subsequent sign-ins. (AD-1996)
- Certificate Authentication. Web Central Tasks . Cannot data transfer or launch Web Central if Certificate Authentication is in effect. (SMAR-626)
- Editing Standards Tables. If you edit Furniture Standards or Equipment Standards with the default database, the titles for the Length and Width fields will show incorrectly as "ft" or "M". If you log in with a different locale (e.g. view an Imperial project as a Metric user) the program will convert the values. The condition also occurs in Furniture or Equipment Standards views loaded in Web Central. To avoid this condition in both environments, load the Archibus Fields table (afm_flds), find the Length and Width fields, and change their Numeric Format from "Length" to "Default". ( 3037311)
- Deleting a Record with a date/time Field as Part of its Primary Key . You are unable to delete records from tables that have a date/time field as part of the primary key, such as the ehs_medical_mon_results table. There are no such errors when deleting records from the same table in Web Central views. (WC-2169)
- Deleting. hwr and hwo Tables . It is not possible to delete records from Smart Client grid views that present these tables. As a work-around, delete the records from Web Central. (SMAR-596)
- Deleting . Bulk Editing . Currently there is no way of bulk deleting data from Smart Client. If you select all records and then hit Delete, only those records currently displayed on screen are deleted; all of the other records that are selected but not on screen remain. As a work-around, in View Definition Wizard, create a single panel interactive report for the table in question, choose only the primary key field(s) unless you need to add a restriction. In the preview pane, enable advanced editing, and add
multipleSelectionEnabled=”true”
in the panel, then insert a panel action with a command typedeleteSeletedRows
. Save Changes and preview the view and you can check all and delete right from the preview, without needing to save/publish it. (SMAR-17) - Grid. Refresh when Filtering. After you set and clear a filter, the grid does not correctly update record counts and refresh. As a workaround, run the Clear action on the menu ribbon. (SMAR-609)
- Replace Column . When there are more than two tables in the standard role attached to the Smart Client grid view, the command presents errors. (SMAR-528)
- Modified Views Cannot be Saved as the Default View. Log in as a user that has the Security group SYS-VIEW-ALTER (such as AFMX), open a view, change the view, save, and make it the default view. Reload, and the default view will not reflect your changes. (SMAR-329)
- Explorer pane. Recent Views List . When you create new views and save them in the Explorer's list of recent views, you can save up to 8 views. When you save the ninth view, the system removes the newest view from the list. It should remove the oldest view from the list. (SMAR-907)
- Data Transfer. Dates deleted from the output file are not cleared in the database after transferring in the file with the changes made. (SMAR-671)
- The SmartClient internal browser is a lightweight browser that has limited capabilities when compared to other browsers like Chrome. Therefore some of the features that exist in other browsers may be missing from the SmartClient internal browser. This may limit the user’s experience with Archibus WebCentral when run inside the SmartClient internal browser. (DOC-3451)
- SmartClient does not limit the number of records exported if no filter is applied to a view/table. Therefore customers with large datasets, may want to apply a filter before exporting data from a view. (AD-19030)
Smart Client Extension for AutoCAD known limitations
-
The rm.area is not updated when running Catalog if there is a 0.01 size variation. Note: In metric environments, this issue happens when there is a -0.01 difference. (AD-11831)
-
Installer . The installer does not enable Smart Client Extensions for Revit and AutoCAD. This was found to occur on AutoCAD 2023 and Revit 2022. The workaround is to enable the Smart Client Extensions for AutoCAD or Revit by loading the Smart Client, accessing the Preferences command, and setting the CAD Application and AutoCAD Profile options. (AD-10759)
- Query Table . The Query Table command does not include fields that contribute to the primary key; for example, it does not show the Building Code and Floor Code values for rooms. (SMAR- 798)
- Highlighting commands
- Unclosed polylines. If some areas don't highlight with solid highlights, they might be open not closed polylines. If so, close them. The AutoCAD solids don't fill unclosed-closed polylines. AutoCAD hatch patterns do, however. Notice that if you have multiple areas of one type (e.g. Office standard), having one unclosed polyline may cause others to also not have a solid fill (since Archibus hatches many of them in one go for efficiency's sake). ( 3030818 )
- Hatch patterns. The Archibus-defined patterns (from the .pat file) are not being loaded into AutoCAD at the time of highlighting. Only the out-of-the-box AutoCAD patterns work as expected because the highlighting logic defaults to a SOLID hatch pattern if it can't find the pattern definition. (SMAR-902)
- Large floor plans. When dealing with very large floor plans (3,500 rooms on a single floor), commands like Catalog Layer and Highlight by Department do not give progress feedback, but function correctly.
- Asset Text Height . The Smart Client Extension ignores the atxt_ht_in and atxt_ht_cm in favor of the atxt_ht value, which is in inches. For metric drawings the SCE converts this to cm. (SMAR-189)
- Edit Data. Suite areas. If you use Edit Data on suite areas, and if you use Select Values to select an existing suite, the area in the form shows temporarily as 0. If you press OK, the correct area is recorded and appears correctly on subsequent invocations of the command. ( 3035340, 3034959 )
- Trial layers. Asset text . Asset text is left-justified instead of center-justified. (SMAR-492)
- Explorer window. Anchoring . When you open a drawing from within the Smart Client drawings list, the Explorer window should be positioned according to the settings made in the previous session; instead, it opens in the floating position and you must reset it. (SMAR-702)
- Drawing Publishing
- AutoCAD Leader objects. EMF does not support arrows or text with the leaders. SVG supports only solid arrows. (3044919)
- Secondary circulation areas as regions . As documented in https://www.archibus.net/ai/abizfiles/v23_help/archibus_help/user_en/archibus.htm#../Subsystems/webc/Content/web_user/space/concepts/open_plan.htm , you can draw accurate polylines for secondary circulation using AutoCAD REGIONS. Publishing these drawings may result in rooms being set incorrectly in front of or behind other rooms. In order for rooms within a secondary circulation region to be shown and highlighted in front of the secondary circulation space in a published drawing, they must be numbered higher than the secondary circulation space. (3051186)
- XREF The XREF Layer does not publish when the TURNOFFALL* value is specified in the additional layers field. As a workaround, turn off layers individually and do not use the TURNOFFALL* feature to control XREF Layers. (SMAR-1001)
- AFM_NET_LISP "Publish " command . Ignores the
viewWindow
attribute when thepublishType
is EMF and the generated file is published to extents. (SMAR-737) . - SVG. Background Color . If you set the Set the ColorMapping field to BLACK for
AbPubBackground
in the sample HQ database and publish, the black background does not appear to take effect. This is because there are multiple active rules in the database, and later results overwrite the earlier ones. To resolve this either (a) set the Active flag to No for all of the SVG files except for one; or, (b) specify a unique Rule Suffix (e.g. -bl, -reg, -eq) for each rule, except for the one that has a Color Mapping value so that different rules will produce different output files. (SMAR-417) - SVG. Hatches . Complex hatches, meaning that there are multiple polylines that are used as the boundaries for the hatch, do not publish to SVG; whereas hatches that do successfully publish are contained in a single polyline. You can separate the hatches using HATCHEDIT, and the publishing will work as expected. (SMAR-513)
- Refreshing. Firefox. If your workstation uses Firefox and you load a drawing's enterprise graphics in Web Central or in the Smart Client, then republish that drawing's enterprise graphics, the change may not appear when you reload the view with the enterprise graphics. For performance reasons, some versions of Firefox do not immediately refresh the enterprise graphics files from their local cache even when the file has a later time stamp, as checking the time stamp involves an extra query to the server for each file. To view your changes, clear your cache or restart your browser. If you wish to see changes immediately without clearing your cache, you can change your browser cache settings to control the problem.
1. In Firefox's menu, select Tools > Options.
2. Select the Advanced tab, and then the Network tab.
3. In the Offline Storage section, enter 0 for the MB of space used for the cache. (3024655 )
-
File names - Using the Smart Client and AutoCAD you can catalog drawings so that assets are available to view in the Web Central UI of Archibus. However, if you do this with a space in the file name, it fails to be visible in the Equipment Systems Console. Normal queries in an SQL database, which the cataloging is performing, require spaces to be encapsulated in quotes. We recommend that you either use quotes around file names or use file names without spaces.
Smart Client Extension for Revit known limitations
- Installer . The installer does not enable Smart Client Extensions for Revit and AutoCAD. This was found to occur on AutoCAD 2023 and Revit 2022. The workaround is to enable the Smart Client Extensions for AutoCAD or Revit by loading the Smart Client, accessing the Preferences command, and setting the CAD Application and AutoCAD Profile options. (AD-10759)
-
Uncatalog . With Revit 2022 running on Windows 11, you cannot select Asset Type on the Uncatalog form. (AD-10027)
- File Names with Special Characters . When you publish a Revit file whose file name contains spaces and characters such as #+°$(), you may receive an error message when viewing the SVG file in Web Central. (WC-3132)
- Opening a Model. Error Message . Due to the way that Updater classes are implemented, Revit presents a message that you are missing a third-party updater. You can ignore this message. (SMAR-974).
- Number.
- If you Number a room and then use the Smart Client to show the Room field "Perimeter ft”, the perimeter shows as 0. If you Data Edit or Data Edit Multiple, the number is corrected. (SMAR-285)
- If the database does not contain enough information for the Number command to execute, it fails to number instead of providing feedback to the user about what database information is needed to successfully run the command. (SMAR-526)
- Rooms. Deleting. Revit does not notify Archibus when Revit deletes rooms. Currently, Archibus cannot uncatalog rooms on that event. Use the Synchronization / Uncatalog Records without Assets command to clear the Drawing Name and Id fields on these rooms in one step.
- Web Query. If the last primary key value for an asset is a single digit (e.g. if you query for room "1"), then the pop up dialog results are not restricted to that one record. This doesn't occur for two- and three-digit IDs (e.g. room "10" or "100"). ( 3035367, 3035366, 3034950, 3034414 )
-
Publish Enterprise Graphics. Colors . Since Revit floor plans do not have color, colors for Enterprise Graphics generated from Revit can cause confusion, especially since the user does not have control over this. In a future release, Archibus will address this issue. (SMAR-988)
- Edit Data
- Rooms . Some objects in linked models are not correctly picking up room codes of the rooms they are inside of. (SMAR-785)
- Group Areas. For new groups, the Group Code will show as "1" until the record is actually saved. Thereafter, the proper autonumbered ID will show. ( 3034828 )
- Suite Areas. If you use Edit Data on suite areas, and if you use Select Values to select an existing suite, the area in the form shows temporarily as 0. If you press OK, the correct area is recorded and appears correctly on subsequent invocations of the command. ( 3035340, 3034959 )
- Long Parameter Values. If you have a parameter value (e.g. Name) mapped to an Archibus field (e.g. Option 1), and that parameter has an existing value longer than the field width in Archibus, then you will not be able to create a record using Edit Data. You can shorten the parameter value using the Revit Parameters dialog. Alternately, if you use the Archibus Catalog command, the command will find all of these conditions and allow you to rectify them individually or in groups. ( 3034793)
- Map Database Fields. This form is empty if there are no assets in the model of the specified asset type. (3034357)
- Copy / Paste. If you copy and paste furniture and equipment, you also copy and paste their Revit properties. Use the Archibus synchronization commands to find and resolve any duplicates. ( 3030989 )
- The Smart Client Extension for Revit uses Autodesk Revit levels and elevation to determine object locations within a model. When two Revit levels are at the same elevation within the model (ex. two parallel levels/floors), then the SmartClient Extension for Revit may not be able detect the room’s or asset’s level correctly. Our recommendation is to always attach rooms to one level with a unique elevation. (DOC-3962)
Outlook Plugin known limitations
-
Registry Entry to Keep Enabled. To ensure the Plugin cannot be disabled by users and will not be disabled automatically by Outlook, you must replace the following DWORD registry value (which is added by the standard installer)
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x.0\Outlook\Resiliency\AddinList] "ArchibusOutlookPlugin"=dword:1
with a string value.
[HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x.0\Outlook\Resiliency\AddinList]
"ArchibusOutlookPlugin"="1"This replacement can be implemented by customizing the Outlook Plugin MSI installer with a customization tool such as Master Packager. (AD-10391)
System Administration known limitations
-
Security. False Positive Vulnerability . If you do a Veracode scan on Web Central, you will receive a vulnerability warning concerning HttpInvokerServiceExporter, which is used by Spring. Note that Web Central does not use HttpInvokerServiceExporter, so you can ignore this warning. (AD-12773)
- Security. LDAP. The result of using a distinguished name with a comma results in this error in archibus.log: "LDAP: error code 49 - Invalid Credentials". The solution is to change the bind user's "CN=" value to a name that does not contain a comma. (3037258)
- Security . SSO . In SSO mode, when the user name is incorrect, the user is redirected to the timeout page instead of the SSO error page. (WC-2027)
-
IofT . Oracle . The Technologies / Innovative Solutions /Integrations - IoT / IoT Space Utilization view is not Oracle-compatible. (AD-8296)
- Solution Templates. Calendar Control . The Reservations Calendar example records multiple days for one-day events. (WC-3237)
-
ConnectListener . When ConnectListener runs, it does not move the previous afm_conn_log entries to afm_conn_logh. ( AD-7003)
- Schema Change Wizard. The archibus.log fails to show correctly field and table name in the global dataset. This is only a logging issue. There is no functional error. ( 3033565 )
- Grid. API. Grid panels can display custom values calculated in Java Script code. An example can be seen in the following view. This example displays the custom Location field that is composed from Building, Floor, Room, and Location database fields. The example also includes a menu that allows the user to produce reports with the grid data. Due to Web Central technical implementation limitation, custom values formatted in Java Script code cannot be displayed in these reports. (3041685)
- Path: Technologies / User Interface Add-Ins / Assemblies with Multiple Panels / Find-Manage with Categories
- File: ab-products\solutions\assemblies\work-wizard\ab-ex-work-wizard.js
- Function:
updateLocations()
- Grid. API. When designing views with a grid panel, you cannot set specific grid column width in pixels. The grid automatically sets column widths according to the available space and the data displayed in each column. (3045398)
- Grid. API. The Clear Filter icon is not visible if the last grid column is hidden. To avoid the issue, add an empty last column. The condition does not affect any of the Archibus applications. (3040363)
Database known limitations
-
Database Update Wizard. runDuw.sql script. The Database Update Wizard generates an SQL script called runDuw.sql. When writing this file, it does not replace macros with SQL. (AD-10595)
Mobile Framework known limitations
- Location Services. Android. On Android, the Mobile Location Services work only when you are connected to a secured (https) Archibus domain. This is due to the facts that the Android Mobile client uses a WebView based on the Chromium browser engine and relies on the Chromium browser location services to obtain the location of the device, and the Chromium browser requires that the domain is secure in order to provide the Location service. (MOB-370)
- Fail to Log in Again. iOS. If you log in, close mobile client, and then attempt to log in again, you will find that you cannot log in. The failure stems from being already logged into the OIDC connector and trying to reestablish a session. IOS has not been fully upgraded for service workers due to extra restrictions service workers have in IOS Safari. Therefore IOS still requires the connection checks. A workaround is to wait until the OIDC session is invalid/logged out, as well as not selecting "remember me" (for example in Okta) while on IOS. Not closing the app while there is a valid session will avoid this issue entirely. This is not an issue for Android. (AD-6517)
- Surveys. Measurement Questions. Android . With the survey (questionnaire) features in both Maintenance and Compliance Surveys mobile apps, users can enter non-numeric values for Measurement questions. These values do not correctly upload when the mobile apps are synced. A future version will add validation so that users can input only numbers as the answer of Measurement type questions. (AD-4600)
- As the Chrome browser has disabled by default the Web SQL Database API, the Mobile Sencha applications are not accessible through the Chrome browser anymore. The Archibus Mobile Client is available on the app stores and the apps work when installed on a mobile device. This issue does not affect the Onsite or Workplace mobile apps.
Mobile App known limitations
-
Compliance Surveys. Questionnaires. If a questionnaire requires a service request and the service request is created and then deleted, the questionnaire will still indicate the service request step is complete. (AD-9047)
-
Maintenance. Resources . If you add resources, such as parts, tools, and costs, you will not see the new resource records in both Resource Details form. Thus, you might think the resource records were not added. After syncing, you will see that the resource record were successfully added. (AD-5908)
-
Maintenance . uniqueidentifier Error . Due to Archibus resetting an application parameter for use with OnSite, users of the Maintenance mobile app will encounter the "uniqueidentifier property to be defined" error after completing a checklist or refreshing the screen. To resolve this, run System / Archibus Administrator - Application Configuration / Configure Application Parameters and reset the
AbCommonResources.
MobileSyncDataChangesOnlyTable
s application parameter to:bl;eq;rm;rmpct;dv;dp;fl;em;pt_store_loc_pt
. (AD-11666, AD-11679) - Maintenance. Checklists. Android 11 . If you try to create a request from a work request's checklist, you receive a blank screen. This occurs only on Android 11. (AD-5863)
- Maintenance. Stopping Work . Supervisors cannot stop a work request that has a pending checklist. (AD-4883)
- Maintenance. Reopening a Checklist when Verifying It . If a supervisor reopens a checklist during the verify process, the work request correctly moves back to the Issued status. If this work request's checklist is still pending and the supervisor or craftsperson now selects multiple work requests to complete (including this one), you will find that you can complete this work request despite the fact that it has an open checklist. The issue does not occur when working from the My Work form because the form does not support multi-select action. (AD-4882)
- Maintenance. Confirmation. SLAs can contain Confirmation steps on the "Issued" and "Completed" statuses. Users who are assigned to these steps can perform the confirmation (Approve/Reject/Cancel) in the Maintenance Console, but this feature is not supported in the mobile Maintenance app. Confirmation steps work only on the "Requested" and "Assigned to Work Order" statuses on mobile. (AD-7267)
- Maintenance. Sync Issues .
- When a user performs a Sync action on the mobile Maintenance app, any craftspersons hours data (such as Actual Hours or Overtime Hours) can be overwritten if those hours were entered in Web Central. (3045897)
- When a requestor reports multiple maintenance requests of the same type from different locations and then syncs to upload all the requests at once, the mobile app does not consistently upload all the requests. To avoid this problem, sync after entering each request. (3048805) .
-
Part quantities are synced on the mobile Maintenance app only when you sync the background data. This affects mobile users who perform any of the following actions on the mobile maintenance application:
o Estimate parts on a work request
o Add purchased parts to inventory
o Complete a work request that includes parts
After you perform any of these actions and sync, the system will update the part quantities correctly in the database and they will appear correctly in Web Central; however, the mobile application will not show these new quantities. Also, any changes made by other mobile users or Web Central users to the part quantities will not be synced. The workaround is to go the Sync settings on the mobile application and click the button that says “Reset Background Data Sync Flag”. When you return to the Maintenance application, the background data will automatically sync, and the part quantities will be updated on the device. (3053237)
- Maintenance. Seeing Rejected Requests. Approvers can reject requests back to the requestor or step completer. However, mobile users cannot see or resubmit those rejected requests from the mobile application. This must be done from the Building Operations Console. (3048370)
- Maintenance. Photos. You can request maintenance from the Workplace Services Portal app and the Maintenance app, and you can update maintenance requests from the Maintenance app. However, the two apps store maintenance photos in different tables (wr and activity_log), which can cause problems when editing or deleting a photo. When you request maintenance using the Workplace Services Portal app and add a photo, and then access the corresponding work request using the Maintenance app, the photo will be shown. However, if later the photo is deleted by the Maintenance team from the work request (wr) record, the photo will not be deleted from the activity_log record, and vice versa. There are several alternative scenarios for adding, changing, or deleting photos which may cause this kind of issue. This issue will be fixed in a future release. (3047423)
- Workplace Portal. Chinese . If you enter a space after a Building Code value, you will encounter an error with Rooms / Locate Employee. (AD-5913)
-
As the Chrome browser has disabled by default the Web SQL Database API, the Mobile Sencha applications are not accessible through the Chrome browser anymore. The Archibus Mobile Client is available on the app stores and the apps work when installed on a mobile device. This issue does not affect the Onsite or Workplace mobile apps.
-
Workplace app. For latest versions of iOS (17 and above), secure connection (HTTPS) is required by default for external URLs. (AD-18731)
Workplace Services known limitations
Hoteling known limitations
-
Bookings for a Date Range report . We have found that there is problem selecting the floor plan for the SRL building. This occurs only for this building in the HQ sample project. (AD-14743)
Service Desk known limitations
- None
Reservations known limitations
-
GCal . Cancellation Syncing . Events created in GCal and canceled in Archibus are not synced back to GCal. The reverse -- a reservation created in Archibus and deleted in GCal -- is also not synced.A reservation canceled in one environment should also be deleted in the other. (AD-14875, AD-13997)
- Reservations Calendar Console. Attendees in Room. Does not correctly set the “Attendees in Room” field value when creating meetings; there is no way for a user to manually edit this value. (AD-4856)
- Reservations Calendar Console. Recurring Reservations for Monthly Meetings . The timeline does not always correctly display recurring patterns for monthly meetings. For example, if you created a reservation for the first Monday of the month, the Reservations Calendar Console might show all Mondays in the month. Although the timeline might not display these reservations correctly, the Console does correctly save these meeting dates and the summary text reflects the proper date. (APP-6651)(AD-1028)
- Reservations Calendar Console. Room Configurations . For situations in which multiple reservations exist at the same time in the same room, but for different room configurations, the calendar displays only one reservation. (APP-6561)
- Reservations Calendar Console. Continuous Meetings . The system does not prompt you resolve continuous meetings that have conflicts; when it encounters this situation, the system generates a workflow rule error. (APP-6535)
- Reservations Calendar Console. Conference Calls .
- If you create a conference call and you select several buildings in order to select rooms in several buildings; and if many of the rooms in one building are reservable, all of the rooms for this building are shown, and reservable rooms from other buildings are not displayed. This can make hard to select rooms from different buildings. The
TimelineMaxRoomsPerBuilding
application parameter does not control this. (APP-6214) - You cannot edit the date and time of a conference call reservation. (APP-6613)
- If you create a conference call and you select several buildings in order to select rooms in several buildings; and if many of the rooms in one building are reservable, all of the rooms for this building are shown, and reservable rooms from other buildings are not displayed. This can make hard to select rooms from different buildings. The
- Reservations Calendar Console . Changing Room Selection. Time not Recorded . If you select a room, select a time, add some resources, and select another room; you will find that the designated time does not persist to the second room. (APP-6800)
- Reservations Calendar Console. Application Parameters . The
TimelineStartTime
andTimelineEndTime
parameters work only with one-hour increments. If you enter times such as 9:30 and 17:30 in the parameters, the Calendar Console does not consider them. (APP-6698) - Create Resource Reservation. Reservation Timeline. Microsoft Surface . You cannot drag with touch input a reservation on the timeline. Timeline drag-and-drop supports only mouse events. (APP-3312)
- Outlook Plugin . My Reservations. When the Outlook Plugin displays the My Reservations, the popup is opened without the option to edit any of the reservations showed, so users cannot add resources. The Add Reservation button is also disabled. (AD-4846)
- Google Calendar Integration. When you have configured the application for "no integration" with Exchange, the .ics files that are generated to be imported into Outlook, Google Calendar, or any other calendar app, sometimes do not correctly update the Google Calendar application. Specifically, there can be a problem with the file content related to the meeting identifiers created by the application. These meeting identifiers are not always unique. If you create a new calendar, instead of importing an existing one, the creation of meetings seems to work correctly for single and recurring reservations, but updates and cancellations don’t always work as expected.
-
The group restriction is now appropriately applied when searching for available rooms. Members of a particular security group can now reserve rooms that are exclusive to them, and the room will show up on the list of available rooms that meet the filter restriction. (AD-18806)
-
Reservations Calendar Console - Users can join the Teams/Zoom meeting by clicking the "Join online meeting" action button in the reservations details pop-up. This action is available only for meetings with details about joining Teams or Zoom meetings in the comments section. Additionally, the information about Teams/Zoom meetings is now displayed in the comments field in a readable, clear format. (AD-18443)
Space known limitations
-
Space Console. Quick query . If you enter a text string in the Search field and hit the Enter key, then use the action “‘Export Floor Plans in Floors List to PDF”, then the application will print all floorplans and not only those visible in the floors list. To avoid this issue, do not hit Enter when searching, but instead select one of the results listed by the search feature. (AD-16842)
-
View and Print Floor Plan . If Room Category and Room Type have the same value, only one value is displayed in the drawing. (AD-10178)
-
Space Console. Export What You See . If you select multiple floor plans to display, only the first displayed floor plan is exported. All visible floor plans should export. (AD-12658)
-
Space Console. Bulk Editing Rooms . If you select from the floor plan more than 10 rooms and attempt to bulk-edit them, the form may not display all the fields and buttons making it difficult or impossible to edit the selected rooms. When editing rooms in bulk, edit fewer than 10 rooms at one time. (AD-2711)
- Space Console . Employees Tab . Selecting Employees . If you have a list of employees that runs over multiple pages, when you select employees and then move to "Next" or "Previous" page, the selection will be cleared. As a workaround, you can first use the "Place Employee in Waiting Room" or "Unassign" action for the selected employees on the current page, and then move to a different page to select additional employees. (AD-2741)
- Space Console. Team Space . Organization Name Field . When assigning associations to teams, you will see that the Associations tab includes the Organization Name field. This is validated by the Organizational Units (org) table. To create the values for the Organizational Units table so that they are available when completing the Organization Name field, you must use the Smart Client. Create a new view that holds the org table and use this view to define your organizational units. (3052882)
- Space Console. Plan Types. Using Plan Types on the Space Console affords the user the ability to personalize highlights, text labels, and printed legends to the deployment's needs, in addition to the pre-existing highlights and label options that exist on the Space Console's drop-down menus. The Add-In Manager defines Plan Type highlights and labels by creating or modifying view files and datasources that are logged in the active_plantypes table. However, to make changes or add legend datasources, in addition to defining those datasources in the view file that active_plantypes references, the Add-In manager must:
- Make an associated change in the same view file for a highlight datasource, and name it as the legend is named. For example, if the Add-In Manager makes a legend datasource named "ds_ab-sp-hl-rm-by-dp-name_rmLegend", they must also make an associated highlight datasource named "ds_ab-sp-hl-rm-by-dp-name_rmHighlight".
- In the PDF export AXVW file
ab-sp-console-export-drawing-pdf.axvw
, the Add-in Manager must also create a legend-type panel and refer to the new legend datasource. Following the same example, the panel's id must be namedpanel_ds_ab-sp-hl-rm-by-dp-name_rmLegend
, and the datasource must equalds_ab-sp-hl-rm-by-dp-name_rmLegend
. The fields that the datasource defines and that should be visible in the legend must be defined in that panel. (3050005)
- Space Requests. Moves . If you change the From Location in a space request, use Space / Moves / Move Coordinator / Complete Group Moves to close the move, and check the rmpct record, you will see that the value for
primary_em
is still 0. It should change to 1 since user has changed the From Location from satellite location to primary location. The conditions for this situation are: workspace transactions are enabled, the SLA for Group Move calls for the service provider as Move Management and no approvers, and the application parameters are:InferRoomDepartments=0
andAssignUnallocatedSpace=ProrateFloor
. (3043629) - Moves. Action Questionnaires . If you add new Action Types (using the Space / Moves / Background Data / Define Action Types task), you cannot add questionnaires to these new action types using the Space / Moves / Background Data / Define Action Questionnaires task. ( 3028382 )
-
When highlighting rooms based on custom fields or user-defined fields that use an enumeration list like 1;2;3;4 or integer numbers, the Legend may show incorrect value names (ex. Vacant instead of 1). To avoid this issue add a letter or a text string in front of or after each number in the enumeration list (ex. Zone 1;Zone 2;Zone 3; Zone 4). (AD-17542)
-
Space Console - When you select a room, from the Rooms tab, then the room doesn't highlight on the floor plan. (AD-19763)
-
Space Console - If multiple floors are selected, the menu gets pushed to the right. (AD-15799)
-
Space Console - When selecting to assign a room to multiple employees and the employees are listed on different pages, the initial employee selection is lost. (AD-2741)
-
View and Print Floor Plan - Drawings sometimes are not loading depending on the layers selected on the previews drawing opened. (AD-15472)
-
Space Console - User Defined Fields - The legend for highlights on user defined fields is not translated. (AD-14705)
-
Space Console - Gross Polyline Regions - There is an issue with gross polylines that are created using regions, where a single region contains more than one enclosed area. For example, if one single region was created to capture two rooms on the floor plan, only one half of the gross polyline displays in the Space Console. (AD-12042)
Maintenance known limitations
-
Time Zones . You will encounter the wrong time zone in work orders (11:57 AM instead of 1:57 PM) if you select the “Etc/GMT+1” value as the time zone using the Define Geographical Locations view. Instead, select a city-specific time zone such as "Europe/Paris timezone(UTC+1)". The “Etc/GMT+1” value will be removed in the future as it is not necessary. (AD-8802 )
- Craftspersons. Notifications . For SLAs that are configured so craftspersons are to be notified when work is issued (notify craftsperson check-box), the craftsperson is not receiving notification when the work is issued. (AD-4960)
-
Craftsperson Sample Data . In the sample HQ project, there are many records in Craftspersons (cf) table that do not have email account; also many have duplicated email accounts like no-response@archibustgd.com. The key convention for the workflow is:
cf.email=em.email=afm_users.email
. These values must be unique. To fix this issue, just remove those records from the cf table for which emails are either empty or have duplicated value. Below are some situations where duplicated values can cause problems- Launch SLA console, dispatch to supervisor, click Select Value, you will see all employees instead of all cf.is_supervisor=1
- Continue to add a estimation step, select employee to do estimation, you will see all employees instead of all cf.is_estimator=1
- Launch the Maintenance Console, click any work request, click the Forward button, select supervisor, you will see all employees instead of all meeting the restriction:
cf.is_supervisor=1.
(AD-6744)
-
Manage Service Level Agreements : While creating a new Service Level Agreement, if the Division code contains a hyphen (-) then SLA doesn't get created and saved successfully. (AD-19177)
Assets and BIM Viewer known limitations
-
BIM Viewer
-
Localized . In localized versions of Archibus, you will find that the tooltips on the Autodesk Forge toolbar are not localized. (AD-12210)
-
When publishing linked models to an Autodesk bucket, rooms contained in the an linked model and not the parent one, may not be visible in the consolidated view (AD-14397)
-
The BIM Viewer can only highlight rooms in the default view, which in frequently is titled “New Construction”. The BIM Viewer cannot highlight rooms in any other view (ex, the view named {3D}) then the default one (ex. “New Construction”). One limitation comes from the fact that in Revit the valid GUID for rooms are present in the default visualization (ex. the “New Construction” view) and not in other views like the one named {3D}. Another limitation comes from the native Autodesk Platform Services APIs that do not allow this functionality, at this time. (AD-18627)
-
-
Asset Lifecycle Console. Classification Filter . When you filter for a classification, in the Select Value list associated with the Classification filter, the Classifications tree expands automatically up to the second level. The returned classification results may be at lower levels, so you may need to manually expand the tree to see everything. Ideally, the Asset Lifecycle Console would automatically expand to the appropriate level; however, it expands only to the second level due to potential performance issues on larger inventories of assets. ( AD-10324 )
-
Asset Disposal Console . Inventory of Asset Systems report. Oracle only . The Inventory of Asset Systems report (available from the Reports button on the Asset Relationship Analysis tab) presents a workflow rule error if you are running on Oracle. (AD-14128)
- Asset Disposal Console. Changing Building Status from Asset Disposal Console Causes Inconsistencies in Real Estate . The Asset Disposal Console updates the asset records for Buildings and Properties as well as inserts OT records to match when the asset is disposed of. REPM reports on Owned, Pipeline, and Disposed OT statuses for buildings, but ignores buildings with other ownership transaction statuses, or gives unexpected results in reports. The Real Estate domain's Add/Edit Wizard does not have a way to modify the status of the bl record. Setting the transaction Status to Owner does not change the status of the building to Owned. Coordinate OT records with asset status in both Real Estate and Disposal Console. (APP-852)
- Define Classifications . Deleting Top Levels . In the Define Classification view (
ab-ca-def-class.axvw
, which is available from the Business Process Owner process of Asset Management, Condition Assessment, and Environmental Sustainability Assessment), you cannot delete a top level. Instead, you must delete the top level by using Smart Client and deleting the record from the csi table. If you are not going to use a top-level classification hierarchy, it is advisable to delete all the child records (under the top level) before deleting the top level. (AD-6682) -
Classifications. Localization. Numeric ID (Automatic Lookup) . The Classifications (
csi
) and Classification Standards (csi_std
) tables are not translatable. Therefore, in order to use the Automatic Lookups (Numeric IDs) feature for asset classifications, enable Automatic Lookups for them withoutafm_scmpref.preferences
. Otherwise, Archibus will look for the translatable fields in the two tables, resulting in application errors. Also, the Asset Classification Description field (csi.description
) and the field Classification Standard Description (csi_std.description
) are not translatable. If enabling the Automatic Lookup for these fields, do not use the attributedisplayType="translate"
because the fields are not translatable. (APP-4286) ( AD-6683 ). -
Asset Registration Consol . The Manufacturer and Model Number values are not automatically populated for newly created assets, even if the associated equipment standard contains this information (AD-17150)
-
For linked models, when right-clicking on an asset or room the More Actions option may show twice (AD-18222)
-
The “View Equipment Plan” view or the floorplan viewer control can only highlight equipment that has been drawn using a polyline. It cannot highlight equipment that has been drawn as blocks. (AD-6074)
Enterprise Assets known limitations
-
Project Proposal Console. Baseline cost of a Billion Monetary Units or Greater . If you enter a baseline cost for an individual required asset that is a billion monetary units or greater, you get an error that the value entered exceeds the maximum storage unit for the field. This is because the value for the baseline cost in the sb_items table is defined as numeric (9,1). However, the value you entered displays correctly in the grid and in the statistical summary because the value in the eq_req_items table is defined as numeric (16,2). This error occurs only in the rare case that the cost of an individual asset is a billion monetary units or greater. (3052851)
- Project Proposal Console. Selected Period Fields not Displaying. The default selection is to display Baseline and Period 1. If you add other period fields but then want to return to the default setting and find that the Console is not displaying your selection, clear your browser cache. (APP-1601)
- Manage Reference Documents . This task enables you to associate a document with a Building Use, Property Type, and Furniture Standard. However, there is currently no way to view documents added for these items. It also enables you to associate a document with projects of different types. Currently, you are able to view documents for only projects that have the Scenario type. You are, however, able to view documents added for work request Problem Types, PM procedures, and action items that are associated with a Proposed project. (3050281)
Asset Portal known limitations
- View Equipment Plan. If you have a lot of asset symbols on the floor plan, they may not display the Equipment Code as asset text and may not be correctly filled with color. (3028852)
Real Property known limitations
-
Lease Portfolio Console. Configure Fields . If you promote a few fields using the Configure Fields command and then demote these fields, they are still displaying in the list of fields to presented by the console's Select Fields option. If fields have been demoted using "Configure Fields", then they should not be available in Select Fields. (AD-15680)
-
Land Dashboard. Export . The Description and Country Code fields are not correctly exported to DOCX. (AD-13377)
- Portfolio Forecasting Wizard. Calculations. If the user units are different from the project units, when you calculate the area on the floor for an allocation event by multiplying headcount by average area per employee, the result can be off by a factor of 10.76. (3052105)
-
Financial Analysis Console. VPA . The console does not load if the user has a VPA that is not compatible with the console restriction. Please see Adding VPA to the Financial Analysis Console for details on creating a VPA for this console. (3053673)
Sustainability & Risk known limitations
Compliance known limitations
-
Extended Questionnaires. Service Requests from Mobile . Although the ability to create service requests from questionnaires was added to the Compliance Surveys mobile app, it has not yet been implemented in the Web Central Compliance application. Therefore, if a mobile questionnaire respondent provides details for a follow-up Service Request actions for any question in a questionnaire, then the respondent should take care to fully submit the questionnaire via the mobile app; they should not edit or submit via the Web Central questionnaire edit form because the Web Central edit form might not preserve the request details or set the status of the request as expected via the mobile app. (APP-4250)
- Extended Questionnaires. Assigned to Events. View my Events Calendar . The "View My Events Calendar" task for Compliance Program Coordinators does not provide a link from events details to answer or review any questionnaires that might be attached to assigned events. The workaround is for Program Coordinators to use one of the other "My... Events" tasks to access assigned questionnaires. (APP-1667)
- Extended Questionnaires. Question Tree . Nodes without Child Records . In the Define Compliance Questionnaire view, when you examine a question that has multiple choice answers, you will see that the Question Tree does not indicate that a node has no child content. When a node has no children, it still displays the triangle-shaped icon for expanding and collapsing, giving the impression that there are child records. After you click the node, the triangle disappears until refresh. (WC-2386)
- Contracts and Compliance Programs with Cost Records. Deleting . You must first delete all assigned cost records associated with a contract or program or requirement or term before you can delete the coordinating record. (APP-2276)
Hazard Abatement known limitations
- Homogeneous Areas not Highlighted . The application does not currently highlight all rooms identified as containing portions of homogeneous areas when there are no assessments directly associated with those rooms. ( APP-5240)
Waste known limitations
- Hazardous Waste Accumulation Report . The application stores and displays the hazardous waste accumulation volume limit application parameter value in units of US Gallons. Users must take care to convert any other volume limit parameter into gallons if they adjust the application parameter controlling this. In any case, the application does automatically and correctly convert the accumulated waste quantity to compare against this standard, no matter what units the waste had been recorded in. (APP-5470)
- Waste Container Labels . The application generates formatted label documents for selected waste records. The web pop-up dialogue that shows the results of the document creation has a bug limiting the display of outputted documents to 4 records. However, the application does still produce label documents for all the selected records as distinct files, named according to the waste record id number and saved to the .../WebCentral/schema/per-site/pdf-forms/[username] folder. (APP-5241)
Energy known limitations
- Prorating bills. Duplicate Bills. If you happen to enter duplicate bills for the same building and vendor with overlapping dates of service, and then attempt to auto-generate prorated bills, the application may encounter a duplicate primary key error when trying to generate one or more of the bill records. This is because the resulting time periods will be the same, and the proration action will fail. (APP-5242, AD-924)
- Configure Bill Processing . Excluded Bill Types . Archived Bills. The Configure Bill Processing view allows users to choose to exclude certain bill types from the application's rules requiring bills to be archived in contiguous, ordered, monthly series. However, if an unusual situation occurs wherein a vendor account's utility bill type should change after some bills have already been archived, then the application will ignore a request to exclude the new bill type for new incoming bills for that vendor account. A work-around is to exclude both the old and new utility bill types from the monthly bill test. (APP-1855)
- Process BAS Data View . The Web Central core does not yet support grid indexes on dates fields or on calculated fields. For example, if you create an index on a date field having the value 2014-01-01, the value first shows as ‘2 – All.’ If you click the ‘2’ option, the value changes to ‘20’; click the ‘20’ and it's transformed to ‘201’; click the ‘201’ and it’s transformed to ‘2014’; click again, and it’s transformed to ‘2014….’ This issue appears in the right “Clean num” panel in Energy Management's Process BAS Data view. (WC-3108)
- View Prorated and Aggregated Bills . In rare cases, when the sum of aggregated bills exceeds a value 1000000 in the chosen display units, the application will present an alert message stating that the value of the calculated field exceeds the field's maximum. In this view, the user may safely dismiss this message and proceed to view the bill record. (APP-5270)
Capital Projects known limitations
Projects known limitations
- Projects. Importing from Microsoft Project . From the Projects / Execute / Procure task / Import tab you can import an *.xml file from Microsoft Project. Depending on your version of Microsoft Project, you may need to choose to “Open as a new project." Otherwise, you may encounter errors with the predecessors values if you decide to append the data or merge the data. (3011985)
-
Project Template. VPA . With VPA active, if you use the Projects / Set Up / Define Template Projects task to create a new project and enter a Project Type and Title, you will find that the process fails and a template project is not created. As a work-around, add NULL to the Site VPA list; this allows a Project record to be generated. (AD-8105)
Connectors known limitations
- Reserved Words. Archibus does not support field names with reserved words. For example, adding the field "alter" to the table bl, causes the Archibus application server to fail to start when attempting to restart it. Therefore, the INBOUND use case of importing data into an Archibus table that has a field named with a reserved word is not supported. The OUTBOUND use case of exporting data to a remote system like BUILDER SMS that has a database field that uses a reserved word (ex. order) is supported. (APP-3975)(APP-4769)
-
EDI Example . The example file provided for the EDI connector in the HQ project demonstrates Web Central’s ability to process EDI data formats, but only addresses the bill table. Since the example lacks a bill_lines connector definition and a bill connector association, it is not possible to fully load a complete utility bill using the EDI connector example. In the future, we plan to make a new example that is more realistic available for download. (3047882)
-
Backslash Character . In some environments entering
\\
in connector field parameters or connector parameters may result in the\\
being saved as\
. As a workaround, for a field enter\\\\
for\\
every time you save the field. For connector parameters, avoid use of\\
; or, use\\\\
and fix configuration in post process. (3045250, 3047842) - Saving . Saving a connector does not display the standard “Record Successfully Saved” banner. (3045250)
Extensions for BUILDER TM SMS known limitations
-
Asset Attributes. Numeric Values. Separators. When entering numerical values for an asset attribute (ex. Quantity) do not enter a numeric separator such as a comma. If a comma is entered in the asset attribute value as a numeric separator, the connector framework will not know how to process the comma and the data transfer to BUILDER SMS will fail. (APP-5603)
-
Outbound Connector. Condition Assessment Items . The master outbound connector SMS_ARCHIBUS_BUILDER_Inspect exports all condition assessment items for a given section with date assessed in the past 90 days or within the number of days from current date set in the application parameter
AbCapitalPlanningCA-BUILDER_InspectionDate_NewerThan
and not only the most recent condition assessment record for the that section and for that time interval. (APP- 4090) - Inbound Connectors . Number of Buildings . Sites do not record number of buildings transferred in from BUILDER TM SMS for the specific site. (APP-2401)
- Inbound Connectors . Sections . Sections measured in pieces with quantity higher than 1 will not be split into multiple pieces of equipment when imported into Archibus. When transferring sections from BUILDER TM SMS measured in pieces and that have a quantity larger than one, Archibus does not create multiple pieces of equipment. It creates only one piece of equipment with the corresponding value for the quantity attribute. (APP-2138)
-
Outbound Connectors . Organizations and Sites . For new organizations and new sites transferred from Archibus to BUILDER TM SMS, the OUTBOUND connectors do not set values to these BUILDER TM SMS fields:
Organization.UpdateCosts
Organization.UpdateCurves
Organization.ORG_ACF
Organization.ORG_SEISMICZONE
Organization.ORG_CI
Organization.ORG_FI
Organization.ORG_PI
Organization.ORG_FCI
BUILDER TM SMS displays new organizations as new sites transferred from Archibus to BUILDER TM SMS, even without setting values to the above fields. BUILDER TM SMS users can enter the values for these fields using the BUILDER TM SMS interface. Running the OUTBOUND master connector a second time will not affect the values entered by BUILDER TM SMS users for these fields. (APP-3215)