Real Property / Chargeback & Invoicing / Chargeback Cost Wizard

View Chargeback Exceptions

Note : If you have enabled the Archibus Enhanced Global Feature Set , the View Exceptions tab presents VAT and multicurrency fields. For a description of these costs fields, see Chargeback Cost Wizard When Using the Archibus Enhanced Global Feature Set . The information in this topic (View Chargeback Exceptions) provides a detailed description of the report applicable to all deployments.

From the View Exceptions tab, you view any exceptions that were encountered when the chargeback action was run.

This tab lists records that had the following Chargeback Statuses:

  • Bad Owner. An owner assignment was missing from the Cost; that is, the primary keys (for example, Property Code, or Building Code) for the Rolls Up To or the Prorates To entity were not entered when the portfolio item was added. For example, a cost should be rolled up to a property, but the building that the cost is associated with does not have a Property Code entered for it.
  • Departments not in Method. A cost was to be charged back to departments from leases, but the specified Lease Area Method is Suites rather than Groups or Rooms. Suites have no relationship to departments, so the suite measured area does not support this cost category.
  • Approved Costs whose chargeback status is NOT CHARGED BACK. Showing these costs helps you to identify any costs that you meant to charge back, but failed to include in the restriction when you generated the chargeback. To include these costs, you can go back to the Generate tab, set a restriction that includes them, and regenerate the chargeback. If you do not want to charge back these costs, you can disregard them, or set a restriction that excludes those cost categories from the view.

Troubleshooting the Bad Owner Exception

The value selected for the chargeback definition for the cost category you assign to a Scheduled Cost record dictates the primary keys (such as, Building Code and Property Code) that must be completed, as well as elements of the hierarchy that must be entered for the chargeback to run correctly. The Bad Owner exception indicates that some of the required data is missing.

To troubleshoot Bad Owner exceptions, note the Chargeback Definition (Assigned To - Rolls Up To - Prorates To value) for the cost category for the cost. The cost category is listed on the View Exceptions tab. Then go to the topic The Nine Chargeback and Proration Definitions to see the required data for each chargeback definition.

Troubleshooting Departments Not in Method Exception

After generating chargeback, if a cost record on the View Exceptions tab has the Chargeback Status "Departments not in Method", this means that the cost uses the Leases - None - Departments value for it's Assigned To - Rolls Up To - Prorates To field, but your Lease Area Method is set to Suites. Note that groups and rooms can be associated with departments, but suites cannot. Therefore, if you want to charge back lease costs to departments, you must develop either groups or rooms. The solution is to either pick a different cost category for the cost, or to change your Lease Area Method. You must develop measured area that support the Lease Area Method you select. See Select Lease Area Method.

Next

Once you have resolved the exceptions, you can return to the Generate tab and regenerate the chargeback costs, to remove the exceptions and re-create the proper chargeback records.

If there are no exceptions, or if you want to fix the exceptions later, go to the Approve tab to review the chargeback costs that did not have exceptions before approving them.