Archibus OnSite

Notifications

OnSite technicians need to be alerted to the status of existing work, as well as new work that might be assigned to them throughout the day. OnSite users can receive notifications for events such as:

  • new comments
  • comments in which they are tagged
  • work request status changes
  • escalated work requests
  • new assigned work

As a user of OnSite you can set up your notifications.

Managers

The manager can review notifications in Web Central by running the View Notifications Log task and they can control the updates for which users receive notifications

As work changes status or new work comes in, the technician receives notification updates in the banner at the top of the screen; or, if he is not yet logged in he sees them on the device. At any time, the technician can review all notifications by moving to the Notifications screen.

Review All Notifications

Tap the Notifications clipboard_e5a656951a5cd30124304008a0ebf27ca.png icon at the bottom of the OnSite screen. If you have a new notification, a blue dot displays next to the icon.

When the Notifications screen displays and you can swipe down to review all the notifications.

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Tap a notification to move to the related work request.

Delete Notifications

As notifications accumulate, you may want to delete them individually or all notifications.

Delete an Individual Notification

On the notification you want to delete, swipe to the left and then tap the Delete icon. The notification is deleted.

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Delete all Notifications

Tap the More Actions clipboard_e9ff854bf60a23915a76461c9af9adc08.png icon and then tap the Delete all notifications option.

The message, "Are you sure you want to delete all notifications?" displays, tap the Yes button.

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