Getting Started with Archibus

Archibus is an Eptura product and Eptura offers the following services to help you implement Archibus to its full potential.

Eptura Website

The Eptura website https://eptura.com/ provides access to a wealth of useful facilities management information. It also provides the latest news about Archibus products and releases.

Technical Support

Hours of Operation: Monday to Friday, 7:00 am to 5:00 pm EST (Eastern Standard Time)

Email:

Phone: Option 4 for Technical Support and then option 1 for Archibus

  • AMER 1 678 919 2833
  • APAC 61 1300 895 060
  • EMEA 44 20 3936 2477
  • India 91 80 3724 4344

Submit a Support Ticket: From the Eptura Customer Hub ( https://customer.eptura.com ), you can enter a support ticket as well as check the status of tickets you previously entered.

Watch the video to learn how to submit a support request.

Partner Portal

Download software and keep informed of our latest announcements and events, go to: https://eptura.allbound.com/

Provide Feedback on the Archibus Products

You can suggest a feature for the Archibus products, as well as comment on suggested enhancements at https://spaceiq.uservoice.com/forums/925339-archibus . For details on how to submit a suggestion, see Suggest a Feature .

Training

You can receive training from the worldwide network of partners who offer standardized Archibus training. For information, consult us or your business partner.