Website

The Eptura web site provides access to a wealth of useful facilities management information. It also provides the latest news about Archibus products and releases.

Visit the web site at https://eptura.com/ .

Technical Support

Hours of Operation: Monday to Friday, 7:00 am to 5:00 pm EST (Eastern Standard Time)

Email:

• archibus-saas-support@eptura.com

• techs@archibus.com

Phone: United States +1-617-227-2508 (Option 2 for Support)

Submit a Support Ticket: From the Eptura Customer Hub ( https://customer.eptura.com ), you can enter a support ticket as well as check the status of tickets you previously entered.

Watch the video to learn how to submit a support request.

Partner Portal

Download software and keep informed of our latest announcements and events, go to: https://eptura.allbound.com/

Provide Feedback on the Archibus Products

You can suggest a feature for the Archibus products, as well as comment on suggested enhancements at https://spaceiq.uservoice.com/forums/925339-archibus . For details on how to submit a suggestion, see Suggest a Feature .

Training

You can receive training from the worldwide network of partners who offer standardized Archibus training. For information, consult us or your business partner.