Revision History for Archibus V.2025.02

Archibus V2025.02 Changes

Contents

• Smart Client, Smart Client Extensions for CAD and Revit
• Mobile Framework and Mobile Apps
• Database
• Web Central, Core, and System
• Workplace
• Maintenance
• Onsite Mobile App
• Workplace Services
• Space
• Real Property
• Sustainability & Risk
• Capital Management
• BIM Viewer

Known Limitations & Usage Notes

Contents

• Archibus SaaS Known Limitations
• SaaS Deployment Usage Notes
• Workplace Known Limitations
• Workplace Usage Notes
• OnSite Mobile App Known Limitations
• OnSite Usage Notes
• Web Central Known Limitations
• Web Central Usage Notes
• Smart Client Known Limitations
• Smart Client Usage Notes
• Smart Client Extension for AutoCAD Known Limitations
• Smart Client Extension for Revit Known Limitations
• Outlook Plugin Known Limitations
• System Administration Known Limitations
• Database Known Limitations
• Mobile Framework Known Limitations
• Mobile Apps Known Limitations
• Workplace Services Known Limitations
• Space Known Limitations
• Maintenance Known Limitations
• Assets and BIM Viewer Known Limitations
• Real Property Known Limitations
• Sustainability & Risk Known Limitations
• Capital Project Management Known Limitations
• Connectors Known Limitations
• Archibus Extensions for BUILDER TM SMS Known Limitations

Archibus SaaS Known Limitations

• Home Page Publishing . SaaS Partner Administrator . If you sign in as a SaaS Partner Administrator (such as sample user AFM-BP), run the System / SaaS Partner Administrator / Manage Home Pages and Processes task, modify a home page, and publish your changes; you receive an error message. As a workaround: use System / Add-In Manager / Publish Home Pages by Role to publish home pages after modifying them. (APP-6426)
• Navigator for AFM-MOD Sample User. If you sign in to the HQ sample project as AFM-MOD, you will notice that the Navigator groups modules into domains (including the Archibus SaaS domain) so that the Navigator presents four levels. Having some modules grouped under the Archibus SaaS domain may be confusing if you are demonstrating or learning the product. This change is a result of the Healthcare module being added to the Navigator and the Navigator now exceeding 13 modules. This can be resolved by removing a module that you do not need. (AD-12985)
•  When the user navigates between Views and then uses the browser’s back button, the Navigator path doesn't update accordingly. _^(AD-20258)

OnSite Mobile App Known Limitations

• When a craftsperson assigns a work request to themselves, they cannot view the checklist assigned with the work request, staying on the opened WR from a Team Work. In other words, when a user opens Team Work, selects a WR with checklist, opens it and assigns the WR to him(her)self, the checklist remains grayed our. In order to get the checklist available, it is required to get back from Team Work, to the “My Work” screen and open the desired WR. _^(ON-3321)
• Manage Configurations for OnSite task. The Save message does not dismiss and prevents you from moving to other tabs; this message displays even if you have not made any changes. As a workaround, access the OnSite parameters using the System / Archibus Administrator - Application Configuration / Configure Application Parameters task and restrict to the AbOnSiteMobile application. ( AD-15513 )
• Notifications. Chinese. Push notifications are not yet supported for Chinese. (ON-1058)
• New Requests. Cannot See. After you create a new request, you may not see it in the Request List because it is added to the end of the request list. You can use the pull-to-refresh feature to re-sort the requests according to the “order by” option. (ON-487)
• Work Request List. Updating. When you create a new request, it is added to the bottom of the list because the sort order of work requests is not updating to reflect a new request. Pulling to refresh solves this issue. (ON-723)
• Condition Assessment. Working offline is not yet supported. – The Assessment Module is does not yet have an offline mode and it requires an active internet connection. At this time, field assessors will not be able to perform assessments if their mobile device is not connected to the internet. 
• Condition Assessment. Sorting – Assessment projects and items are sorted alphabetically (dictionary order), not alphanumeric.

OnSite Usage Notes

• Third-Party Library. The react native file viewer library, which is used to view pictures and documents opens them using a native app on each system (iOS, Android). This library might cause an unexpected behavior that is not a part of OnSite functionality; for example, it might present an option to edit a photo or pdf. Since this is a third-party library, Eptura cannot control it or disable it. _(DOC-2861)
• Offline Support. Questionnaires. Suppose multiple craftspersons are assigned to a work request and they are both working offline. If they each create a follow-up work request from the questionnaire, when they sync only the work request for the technician who synced last will be created. This is because work requests created offline are auto-numbered during sync and therefore cannot be overwritten. _(DOC-2860)
• When a craftsperson self-assigns a work request from the “Team Work” section in Onsite, they are unable to open the checklist associated with that work request. The checklist becomes accessible only when the craftsperson views this work request from the “My Work” section. _(DOC-4836)
• Condition Assessment.  Report a Problem – This option under the Assessment Module is available for user that are allowed to access the Maintenance module in Archibus WebCentral.

Workplace Known Limitations

• Accessibility Mode. Fully supported on desktop. Mobile supports some features, but others—such as keyboard navigation—are not applicable. (AD-16195)

• QR Code. QR code scanning is not supported in SSO environments. (AD-20575)

• Calendar Team Day Booking. Creating bookings for very large teams may take significantly longer to process. (AD-22343)

• Workspace Booking. Continuous bookings created in WebCentral that span multiple days appear only on the first day in the Workplace calendar. (AD-18962)

• Workspace Booking. Double-booking occurs under a high volume of concurrent booking requests. (AD-22230)

• Meeting Space Booking Room configurations and arrangements do not display images. Configurations do not support excluded configurations. (AD-22319)

Workplace Usage Notes

The following are not Known Limitations, but are issues to be aware of:

• Manage Request Types for Workplace. If you do not have a license for Corrective Maintenance, Preventive Maintenance, Maintenance SaaS module, or Foundations, you cannot create an SLA for problem types; the field should be disabled. The view includes instructions to let you know that you must own one of these applications. (AD-1899)
• QR Codes . When using QR codes, note that the link generated will be using the absoluteAppPath attribute in \WEB-INF\config\context\compatibility\afm-config.xml .
• Bookmarked URLs with SSO . Using a shortcut to Workplace may result in a loading or login issue under some conditions. For example:

1. Enter URL: https://abcxyz.archibus.cloud/archibus/schema/ab-products/essential/workplace/ and you are redirected to Identity Provider.
2. Log in and successfully access Workplace and see the list of buildings.
3. Close the browser (not just the tab but the entire browser).
4. Open the browser with an empty tab and enter the URL from step 1
5. Receive error page with the loading icon.

This can occur when you use bookmarks to get to Workplace (typically because it has a long URL). The problem with the bookmark is that it triggers a browser cached index.html page. However, editing the bookmark URL to remove the trailing “/” can resolve the issue.

Instead of:

https://abcxyz.archibus.cloud/archibus/schema/ab-products/essential/workplace/

use: 

https://abcxyz.archibus.cloud/archibus/schema/ab-products/essential/workplace

The second URL causes the browser to ask the server to interpret the URL instead of automatically trying to load a cached index.html page. The browser is better equipped to handle that redirect versus the cached index.html page. (AD-11219)

Web Central Known Limitations

• Select Values. Floors . For 2.0 views that have a filter that includes the Floor Code field, the view may not show all available floors. The root cause is that the core UI grid control determines the number of pages based on the number of index records. For the Floor selector, the index uses the Building Code, i.e. there are 111 buildings with floors. Thus, the grid shows only two pages of floor records (one page = 100 records). (AD-3706)
• Questionnaires. Non-English . Questionnaires, such as those in Condition Assessment and Sustainability Assessment, do not allow assessors to edit out-of-the-box, sample questions that have been localized from English (US) to other languages. The workaround is for Archibus Administrators to use Archibus Smart Client to edit the text of these sample questions. This issue affects only sample data questionnaires that have been localized from English. (AD-1547)
• Extended Questionnaires . Document/Photo . The Web Central questionnaire form (for both Compliance and Maintenance) does not currently support respondent-initiated submission of more than one document/photo attachment per question, whether or not the questionnaire designer specifies a value greater than 1 for Maximum Number Responses. The mobile app does support this feature. You cannot delete the uploaded document after Save the question-answer; there is no action when clicking the X button. A questionnaire designer should take this into account when designing forms. ( APP-2426, AD-4431 )
  • If the intended respondents will be using Web Central to submit documents and flexibility in number of document responses is desired, then the designer can work around the limitation by defining a parent question containing a follow-up question of type document and allow multiple instances of the parent question.
  • For example, parent question could be multiple choice "attach a document?" Yes/No. If Yes, then the application shows the document question as a follow-up. Set up the "Attach a document" question to allow multiple answers, such that the respondent can add another, answer "Yes" and so on.
• Home Page Editor. Maps . When creating home pages, you add only one map bucket to each home page. (WC-2790)
• Home Pages. Localized. For some international users, home pages may display English titles for columns in the Metric Trends panel. If this issue occurs, the user can switch to a different home page and go back, or sign out and sign in again. (WC-2373)
• Grid. Export To XLS/DOC. Smart Search Console. When you use the Smart Search Console (mini-console) to filter and then try to export the grid, you receive a message that you are unable to export to Excel or Doc. (AD-14070)
• Grid. Highlight ACAD Pattern (Swatch) Fields . If working with a view in which you define highlight patterns (such as Space / Space Inventory / Background Data / Define Division and Department Highlight Patterns , ab-sp-create-dp-hatch.axvw), and you set a gradient highlight, create a swatch bitmap, and refresh the view, the Highlight ACAD Pattern (Swatch) field will not correctly show the swatch bitmap for the gradient highlight. Instead, the fields show the same color for all gradient highlight definitions. (WC-2748)
• View Titles. Menu Options Hidden . When a view title is too long, the top menu actions (User Menu, User Help, Add to Favorites) and client logo are not visible. (AD-4820)
• Schema Change Wizard. Oracle . When using Schema Change Wizard on an Oracle database, you may face the error ORA-01031: insufficient privileges when choosing to re-create any of the Archibus security tables: afm_users; afm_groups. Resolution: Choose "Alter existing table structures (preserves additional fields)" option when trying to update afm_users/afm_groups tables. (3045736)
• Archibus WebCentral v2024.02 displays the following license missing error message for some view like the Maintenance Console, Space Console even if the license for those applications is enabled. Archibus System Administrators should replace the v2024.02license levels views with the ones from v2024.01. The views to be replaced are: ai-actprods.bin and ai-view-license-levels.bin and they are located in this folder: %archibus folder%\WEB-INF\config\context\core). _{[AD-18572, CM-82563]}
• Pipe characters are not supported when sending a direct restriction to a view via a link. For example a restriction similar to: /archibus/ab-rplm-cost-mgmt-costs-wiz-ls-bl-pr.axvw?site_id=L|X is not supported. The solution is to avoid using the pipe character (“|”) in IDs like building codes, site codes, etc. Use instead a dash "-" or "_" (ex. L-X or L_X instead of L|X) (AD-12330)
• Save to Favorites - In SSO-enabled environments, the "Save to Favorites" for certain views is returning a "Request cannot be processed" error. This occurs because the favorite name (afm_ptasks.task_id) is generated using a combination of the page title and the user's full name. To avoid exceeding the 64-character limit for afm_ptasks.task_id, it's recommended to use shorter usernames when creating new user accounts. This allows more room for descriptive page titles in the saved favorite. _(AD-19699)
• View Users Logged Into Archibus. In environments where SSO is enabled, in the report “View Users Logged Into Archibus” when the user clicks on the Refresh button twice, the application might display an error. If this issue arrives then we advise users to dismiss the message and load the report from the Archibus Navigator. _(AD-22261)

Web Central Usage Notes

• Select Fields - Localized - If you are running Web Central and edit the standard translation of a field heading to use an apostrophe character, you will find that the Select Fields dialog presents the apostrophe as "l&apso". The standard translation provided by Archibus contains a right single quotation mark character instead of the apostrophe character, and the single quotation character displays without issues. (AD-13097)

• Fonts are difficult to read - Each version of Windows handles fonts slightly differently. If text looks odd and is difficult to read, do the following:
  1. Go to Control Panel / All Control Panel Items / Performance Information and Tools
  2. Click "Adjust Visual Effects."
  3. The "Performance Options" dialog appears. Ensure that the "Smooth edges of screen fonts" check box is checked.
  (In Chrome browsers, after applying the setting, you may need to clear cache, close, and reopen the browser in order for the changes to take effect. In Firefox, the changes are applied immediately.) (WC-2793)

• Data Transfer - Excel - When exporting decimal data to Excel under the situation that the Web Central user is in one locale and Excel is set to a different locale (i.e. when the decimal separator in one is a comma and in the other is a decimal point), you should review the rounding of the decimal data in the Excel file to verify that it is appropriate for your use. ( 3035375 )
• Smart Search console. Number Column. Non-English - For views that have a Smart Search console in the grid, the Number column does not always display when working with non-English locales. (AD-1728)

• Google Maps - When opening a Web Central view configured to consume Google Maps data, (for example, the Technologies / GIS / Standard Leaflet Map View / Simple Map - Google ab-leaflet-google-map.axvw), you may encounter the error message: "This page can't load Google Maps correctly." Google made some changes effective June 11, 2018, such that all Google Map API calls now require a Google Maps API key. Some changes will be necessary for clients who have implemented Google basemaps within the Standard Leaflet map control. Any Web Central views that use the Stand Leaflet map control Google basemaps option will require the following change to the Google Maps API reference in the corresponding view AXVW: <js url="//maps.google.com/maps/api/js?key=YOUR_API_KEY" /> , where YOUR_API_KEY is your Google Maps API key. (WC-3008)

• Polish characters in V.25.x and later user interface - With the V.25.1 user interface refresh, special characters in UI titles translated to Polish do not appear like the other characters. For customers who have this issue, we recommend modifying all CSS files in the \schema\ab-core\views\navigator folder to replace this line: font-family: "Open Sans";
  with this line: font-family: "Open Sans", Arial; (AD-2292)

• HTML Drawing Control

  • Multiple Open Drawings. Visible Published Layers . If you open multiple drawings and these drawings do not have the same set of published layers, the drawings will show only the published layers that are common to all open drawings. (WC-2865)

  • Drawings Published in Metric Units . Markers placed together to form a cluster cannot be viewed separately when zoomed in; they will always show as a cluster. (WC-2448)

• Reports
  • Custom Colors . Add-in managers cannot configure custom colors for report totals. ( WC-2046).
• Microsoft Edge
  • On Microsoft Edge, clicking the browser's Back button brings you to the previous site you visited before Archibus, not the previous view inside Archibus. This is not an issue if the user is not assigned a home page. (AD-1643)

• MS Surface

  • Laptops with Touch Screens . Certain events on certain specialized forms (for example, dragging a reservation) work with the touch pad and with the mouse, but do not work with the touch screen on MS Surface Laptops. The behavior of the events differ between browsers (e.g. between Edge and Chrome). (AD-97, APP-3310, APP-3312, WC-2494)

  • Scroll by Swiping. MS-Surface Pro Windows 10 with Touch Screen. Under both Edge and Chrome, you cannot scroll grid views vertically and horizontally by swiping. The workaround is to disable the custom scroller. To do so: modify WEB-INF/config/context/controls/view/controls-view.xml by setting: <property name="useScroller" value="false"/> and restarting the application server. (WC-2493)

• Chrome

  • User Profile . If Chrome crashes or exhibits odd behavior, your Chrome user profile may be corrupted. See these instructions on how to reset your Chrome user profile: https://support.google.com/chrome/answer/142059

• Firefox

  • Hierarchical Tree Drill-downs. On Firefox, collapsing and expanding a tree control panel causes the tree control to be rebuilt, which undoes the user's selection of tree nodes. (3036779)

• Sybase

  • Hierarchical Tree Drill-downs. On Sybase, hierarchical trees in views like "View and Edit Organizational Units" or "Map Sites to Organizational Units" do not display all the hierarchical levels if the tables have pattern values that are larger than 126 characters. For example, in the above views, the tree uses a SELECT LIKE clause for org.hierarchy_ids , which on Sybase is limited to 126 characters. Thus, if using values for Organization Code, the hierarchical tree for organizational units will display only the first four levels because some values in org.hierarchy_ids are larger than 126 characters. This issue affects Sybase projects only. (WC-2406)

  • Connection Limit. While using Web Central with Sybase Web Edition database engine, you might receive an error in the WEB-INF/archibus.log file stating that the database server connection limit was exceeded. The error message reads: java.sql.SQLException: [Sybase][JDBC Driver][SQL Anywhere]Database server connection limit exceeded at sybase.jdbc.sqlanywhere.IDriver.makeODBCConnection .
    To fix this issue you need to tweak the value of maxActive in the \Archibus\WEB-INF\config\context\compatibility\afm-config.xml file. To do so:

    1. In the afm-config.xml file, search for "Sybase-WebEdition" to find the attribute.
    2. Reduce the value for maxActive . The right value might be any value less than 10, except 0. The below example shows a value of 4.
       type="Sybase-WebEdition"
<connectionPool
maxActive="4" (3043397)

Smart Client Known Limitations

• Navigator. With a non-SaaS license, logging in to the Smart Client as AFM incorrectly produces a Navigator that includes an Archibus SaaS process. (AD-3794)
• Navigator. Non-English Locale . If you launch Web Central from the Smart Client and are using a non-English locale, the Web Central Navigator will not display your applications and tasks. (AD-3866)
• SAML. Connecting to SAML requires user to make server selection on subsequent sign-ins. (AD-1996)
• Certificate Authentication. Web Central Tasks . Cannot data transfer or launch Web Central if Certificate Authentication is in effect. (SMAR-626)
• Editing Standards Tables. If you edit Furniture Standards or Equipment Standards with the default database, the titles for the Length and Width fields will show incorrectly as "ft" or "M". If you log in with a different locale (e.g. view an Imperial project as a Metric user) the program will convert the values. The condition also occurs in Furniture or Equipment Standards views loaded in Web Central. To avoid this condition in both environments, load the Archibus Fields table (afm_flds), find the Length and Width fields, and change their Numeric Format from "Length" to "Default". ( 3037311)
• Deleting a Record with a date/time Field as Part of its Primary Key . You are unable to delete records from tables that have a date/time field as part of the primary key, such as the ehs_medical_mon_results table. There are no such errors when deleting records from the same table in Web Central views. (WC-2169)
• Deleting. hwr and hwo Tables . It is not possible to delete records from Smart Client grid views that present these tables. As a work-around, delete the records from Web Central. (SMAR-596)
• Deleting . Bulk Editing . Currently there is no way of bulk deleting data from Smart Client. If you select all records and then hit Delete, only those records currently displayed on screen are deleted; all of the other records that are selected but not on screen remain. As a work-around, in View Definition Wizard, create a single panel interactive report for the table in question, choose only the primary key field(s) unless you need to add a restriction. In the preview pane, enable advanced editing, and add multipleSelectionEnabled=”true” in the panel, then insert a panel action with a command type deleteSeletedRows . Save Changes and preview the view and you can check all and delete right from the preview, without needing to save/publish it. (SMAR-17)
• Grid. Refresh when Filtering. After you set and clear a filter, the grid does not correctly update record counts and refresh. As a workaround, run the Clear action on the menu ribbon. (SMAR-609)
• Replace Column . When there are more than two tables in the standard role attached to the Smart Client grid view, the command presents errors. (SMAR-528)
• Modified Views Cannot be Saved as the Default View. Log in as a user that has the Security group SYS-VIEW-ALTER (such as AFMX), open a view, change the view, save, and make it the default view. Reload, and the default view will not reflect your changes. (SMAR-329)
• Explorer pane. Recent Views List . When you create new views and save them in the Explorer's list of recent views, you can save up to 8 views. When you save the ninth view, the system removes the newest view from the list. It should remove the oldest view from the list. (SMAR-907)
• Data Transfer. Dates deleted from the output file are not cleared in the database after transferring in the file with the changes made. (SMAR-671)
• The SmartClient internal browser is a lightweight browser that has limited capabilities when compared to other browsers like Chrome. Therefore some of the features that exist in other browsers may be missing from the SmartClient internal browser. This may limit the user’s experience with Archibus WebCentral when run inside the SmartClient internal browser. _(DOC-3451)
• SmartClient does not limit the number of records exported if no filter is applied to a view/table. Therefore customers with large datasets, may want to apply a filter before exporting data from a view. _(AD-19030)

Smart Client Usage Notes

• Drawing List. Document Management for Drawings. The Drawing List is sluggish for large (thousands) of record drawing lists. Most large teams prefer to use Virtual Private Archibus to divide the drawing list by area of responsibility.
• SSO. The Smart Client has a benign error occurring due to searching for a file that is not included in the Web Central deployment (ab-ov-dropdown.axvw). In SSO environments, the error prevents use of several critical commands, such as Edit Data. As a work-around, place a dummy ab-ov-dropdown.axvw file in the deployment. _^(AD-10747)

Smart Client Extension for AutoCAD Known Limitations

• Area calculations from multiple polylines connected to one room -  When a user defines multiple rooms by using a single polyline (they want to calculate the area of multiple rooms as one big area), and the polyline is overlapping at some point, Archibus subtracts the area, leading to incorrect calculations. You will need to redraw the polyline so that it doesn't cross itself. _(AD-14540)

• The rm.area is not updated when running Catalog if there is a 0.01 size variation. Note: In metric environments, this issue happens when there is a -0.01 difference. _(AD-11831)

• Installer . The installer does not enable Smart Client Extensions for Revit and AutoCAD. This was found to occur on AutoCAD 2023 and Revit 2022. The workaround is to enable the Smart Client Extensions for AutoCAD or Revit by loading the Smart Client, accessing the Preferences command, and setting the CAD Application and AutoCAD Profile options. (AD-10759)

• Query Table . The Query Table command does not include fields that contribute to the primary key; for example, it does not show the Building Code and Floor Code values for rooms. (SMAR- 798)
• Highlighting commands
  • Unclosed polylines. If some areas don't highlight with solid highlights, they might be open not closed polylines. If so, close them. The AutoCAD solids don't fill unclosed-closed polylines. AutoCAD hatch patterns do, however. Notice that if you have multiple areas of one type (e.g. Office standard), having one unclosed polyline may cause others to also not have a solid fill (since Archibus hatches many of them in one go for efficiency's sake). ( 3030818 )
  • Hatch patterns. The Archibus-defined patterns (from the .pat file) are not being loaded into AutoCAD at the time of highlighting. Only the out-of-the-box AutoCAD patterns work as expected because the highlighting logic defaults to a SOLID hatch pattern if it can't find the pattern definition. (SMAR-902)
• Large floor plans. When dealing with very large floor plans (3,500 rooms on a single floor), commands like Catalog Layer and Highlight by Department do not give progress feedback, but function correctly.
• Asset Text Height . The Smart Client Extension ignores the atxt_ht_in and atxt_ht_cm in favor of the atxt_ht value, which is in inches. For metric drawings the SCE converts this to cm. (SMAR-189)
• Edit Data. Suite areas. If you use Edit Data on suite areas, and if you use Select Values to select an existing suite, the area in the form shows temporarily as 0. If you press OK, the correct area is recorded and appears correctly on subsequent invocations of the command. ( 3035340, 3034959 )
• Trial layers. Asset text . Asset text is left-justified instead of center-justified. (SMAR-492)
• Explorer window. Anchoring . When you open a drawing from within the Smart Client drawings list, the Explorer window should be positioned according to the settings made in the previous session; instead, it opens in the floating position and you must reset it. (SMAR-702)
• Drawing Publishing
  • AutoCAD Leader objects. EMF does not support arrows or text with the leaders. SVG supports only solid arrows. (3044919)
  • Secondary circulation areas as regions . As documented in https://www.archibus.net/ai/abizfiles/v23_help/archibus_help/user_en/archibus.htm#../Subsystems/webc/Content/web_user/space/concepts/open_plan.htm , you can draw accurate polylines for secondary circulation using AutoCAD REGIONS. Publishing these drawings may result in rooms being set incorrectly in front of or behind other rooms. In order for rooms within a secondary circulation region to be shown and highlighted in front of the secondary circulation space in a published drawing, they must be numbered higher than the secondary circulation space. (3051186)
  • XREF The XREF Layer does not publish when the TURNOFFALL* value is specified in the additional layers field. As a workaround, turn off layers individually and do not use the TURNOFFALL* feature to control XREF Layers. (SMAR-1001)
  • AFM_NET_LISP "Publish " command . Ignores the viewWindow attribute when the publishType is EMF and the generated file is published to extents. (SMAR-737) .
  • SVG. Background Color . If you set the Set the ColorMapping field to BLACK for AbPubBackground in the sample HQ database and publish, the black background does not appear to take effect. This is because there are multiple active rules in the database, and later results overwrite the earlier ones. To resolve this either (a) set the Active flag to No for all of the SVG files except for one; or, (b) specify a unique Rule Suffix (e.g. -bl, -reg, -eq) for each rule, except for the one that has a Color Mapping value so that different rules will produce different output files. (SMAR-417)
  • SVG. Hatches . Complex hatches, meaning that there are multiple polylines that are used as the boundaries for the hatch, do not publish to SVG; whereas hatches that do successfully publish are contained in a single polyline. You can separate the hatches using HATCHEDIT, and the publishing will work as expected. (SMAR-513)
  • Refreshing. Firefox. If your workstation uses Firefox and you load a drawing's enterprise graphics in Web Central or in the Smart Client, then republish that drawing's enterprise graphics, the change may not appear when you reload the view with the enterprise graphics. For performance reasons, some versions of Firefox do not immediately refresh the enterprise graphics files from their local cache even when the file has a later time stamp, as checking the time stamp involves an extra query to the server for each file. To view your changes, clear your cache or restart your browser. If you wish to see changes immediately without clearing your cache, you can change your browser cache settings to control the problem.
    1. In Firefox's menu, select Tools > Options.
    2. Select the Advanced tab, and then the Network tab.
    3. In the Offline Storage section, enter 0 for the MB of space used for the cache. (3024655 )

• File names - Using the Smart Client and AutoCAD you can catalog drawings so that assets are available to view in the Web Central UI of Archibus. However, if you do this with a space in the file name, it fails to be visible in the Equipment Systems Console. Normal queries in an SQL database, which the cataloging is performing, require spaces to be encapsulated in quotes. We recommend that you either use quotes around file names or use file names without spaces.

Smart Client Extension for Revit Known Limitations

• Installer . The installer does not enable Smart Client Extensions for Revit and AutoCAD. This was found to occur on AutoCAD 2023 and Revit 2022. The workaround is to enable the Smart Client Extensions for AutoCAD or Revit by loading the Smart Client, accessing the Preferences command, and setting the CAD Application and AutoCAD Profile options. (AD-10759)

• Uncatalog . With Revit 2022 running on Windows 11, you cannot select Asset Type on the Uncatalog form. (AD-10027)

• File Names with Special Characters . When you publish a Revit file whose file name contains spaces and characters such as #+°$(), you may receive an error message when viewing the SVG file in Web Central. (WC-3132)
• Opening a Model. Error Message . Due to the way that Updater classes are implemented, Revit presents a message that you are missing a third-party updater. You can ignore this message. (SMAR-974).
• Number.
  • If you Number a room and then use the Smart Client to show the Room field "Perimeter ft”, the perimeter shows as 0. If you Data Edit or Data Edit Multiple, the number is corrected. (SMAR-285)
  • If the database does not contain enough information for the Number command to execute, it fails to number instead of providing feedback to the user about what database information is needed to successfully run the command. (SMAR-526)
• Rooms. Deleting. Revit does not notify Archibus when Revit deletes rooms. Currently, Archibus cannot uncatalog rooms on that event. Use the Synchronization / Uncatalog Records without Assets command to clear the Drawing Name and Id fields on these rooms in one step.
• Web Query. If the last primary key value for an asset is a single digit (e.g. if you query for room "1"), then the pop up dialog results are not restricted to that one record. This doesn't occur for two- and three-digit IDs (e.g. room "10" or "100"). ( 3035367, 3035366, 3034950, 3034414 )

• Publish Enterprise Graphics. Colors . Since Revit floor plans do not have color, colors for Enterprise Graphics generated from Revit can cause confusion, especially since the user does not have control over this. In a future release, Archibus will address this issue. (SMAR-988)

• Edit Data
  • Floors . The “/” character is causing issues when used in level names (Floor Plans) in Revit. (doc-4377)
  • Rooms . Some objects in linked models are not correctly picking up room codes of the rooms they are inside of. (SMAR-785)
  • Group Areas. For new groups, the Group Code will show as "1" until the record is actually saved. Thereafter, the proper autonumbered ID will show. ( 3034828 )
  • Suite Areas. If you use Edit Data on suite areas, and if you use Select Values to select an existing suite, the area in the form shows temporarily as 0. If you press OK, the correct area is recorded and appears correctly on subsequent invocations of the command. ( 3035340, 3034959 )
  • Long Parameter Values. If you have a parameter value (e.g. Name) mapped to an Archibus field (e.g. Option 1), and that parameter has an existing value longer than the field width in Archibus, then you will not be able to create a record using Edit Data. You can shorten the parameter value using the Revit Parameters dialog. Alternately, if you use the Archibus Catalog command, the command will find all of these conditions and allow you to rectify them individually or in groups. ( 3034793)
• Map Database Fields. This form is empty if there are no assets in the model of the specified asset type. (3034357)
• Copy / Paste. If you copy and paste furniture and equipment, you also copy and paste their Revit properties. Use the Archibus synchronization commands to find and resolve any duplicates. ( 3030989 )
• The Smart Client Extension for Revit uses Autodesk Revit levels and elevation to determine object locations within a model. When two Revit levels are at the same elevation within the model (ex. two parallel levels/floors), then the SmartClient Extension for Revit may not be able detect the room’s or asset’s level correctly. Our recommendation is to always attach rooms to one level with a unique elevation. (DOC-3962)

Outlook Plugin Known Limitations

• Registry Entry to Keep Enabled. To ensure the Plugin cannot be disabled by users and will not be disabled automatically by Outlook, you must replace the following DWORD registry value (which is added by the standard installer)

  [HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x.0\Outlook\Resiliency\AddinList] "ArchibusOutlookPlugin"=dword:1

  with a string value.

  [HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\x.0\Outlook\Resiliency\AddinList]
"ArchibusOutlookPlugin"="1"

  This replacement can be implemented by customizing the Outlook Plugin MSI installer with a customization tool such as Master Packager. (AD-10391)

System Administration Known Limitations

• ---

  Security. False Positive Vulnerability . If you do a Veracode scan on Web Central, you will receive a vulnerability warning concerning HttpInvokerServiceExporter, which is used by Spring. Note that Web Central does not use HttpInvokerServiceExporter, so you can ignore this warning. (AD-12773)

• Security. LDAP. The result of using a distinguished name with a comma results in this error in archibus.log: "LDAP: error code 49 - Invalid Credentials". The solution is to change the bind user's "CN=" value to a name that does not contain a comma. (3037258)
• Security SSO In SSO mode, when the user name is incorrect, the user is redirected to the timeout page instead of the SSO error page. (WC-2027)

• IofT Oracle The Technologies / Innovative Solutions /Integrations - IoT / IoT Space Utilization view is not Oracle-compatible. (AD-8296)

• Solution Templates. Calendar Control . The Reservations Calendar example records multiple days for one-day events. (WC-3237)

• ConnectListener . When ConnectListener runs, it does not move the previous afm_conn_log entries to afm_conn_logh. ( AD-7003)

• Schema Change Wizard. The archibus.log fails to show correctly field and table name in the global dataset. This is only a logging issue. There is no functional error. ( 3033565 )
• Grid. API. Grid panels can display custom values calculated in Java Script code. An example can be seen in the following view. This example displays the custom Location field that is composed from Building, Floor, Room, and Location database fields. The example also includes a menu that allows the user to produce reports with the grid data. Due to Web Central technical implementation limitation, custom values formatted in Java Script code cannot be displayed in these reports. (3041685)
  • Path: Technologies / User Interface Add-Ins / Assemblies with Multiple Panels / Find-Manage with Categories
  • File: ab-products\solutions\assemblies\work-wizard\ab-ex-work-wizard.js
  • Function: updateLocations()
• Grid. API. When designing views with a grid panel, you cannot set specific grid column width in pixels. The grid automatically sets column widths according to the available space and the data displayed in each column. (3045398)
• Grid. API. The Clear Filter icon is not visible if the last grid column is hidden. To avoid the issue, add an empty last column. The condition does not affect any of the Archibus applications. (3040363)

Database Known Limitations

• Database Update Wizard. runDuw.sql script. The Database Update Wizard generates an SQL script called runDuw.sql. When writing this file, it does not replace macros with SQL. (AD-10595)

Mobile Framework Known Limitations

• Fail to Log in Again. iOS. If you log in, close mobile client, and then attempt to log in again, you will find that you cannot log in. The failure stems from being already logged into the OIDC connector and trying to reestablish a session. IOS has not been fully upgraded for service workers due to extra restrictions service workers have in IOS Safari. Therefore IOS still requires the connection checks. A workaround is to wait until the OIDC session is invalid/logged out, as well as not selecting "remember me" (for example in Okta) while on IOS. Not closing the app while there is a valid session will avoid this issue entirely. This is not an issue for Android. (AD-6517)
• Surveys. Measurement Questions. Android . With the survey (questionnaire) features in both Maintenance and Compliance Surveys mobile apps, users can enter non-numeric values for Measurement questions. These values do not correctly upload when the mobile apps are synced. A future version will add validation so that users can input only numbers as the answer of Measurement type questions. (AD-4600)
• As the Chrome browser has disabled by default the Web SQL Database API, the Mobile Sencha applications are not accessible through the Chrome browser anymore. The Archibus Mobile Client is available on the app stores and the apps work when installed on a mobile device. This issue does not affect the Onsite or Workplace mobile apps.

Mobile Framework Usage Notes

• Location Services. Android. On Android, the Mobile Location Services work only when you are connected to a secured (https) Archibus domain. This is due to the facts that the Android Mobile client uses a WebView based on the Chromium browser engine and relies on the Chromium browser location services to obtain the location of the device, and the Chromium browser requires that the domain is secure in order to provide the Location service. _^(MOB-370)

Mobile App Known Limitations

• Compliance Surveys. Questionnaires. If a questionnaire requires a service request and the service request is created and then deleted, the questionnaire will still indicate the service request step is complete. (AD-9047)

• Maintenance. Resources . If you add resources, such as parts, tools, and costs, you will not see the new resource records in both Resource Details form. Thus, you might think the resource records were not added. After syncing, you will see that the resource record were successfully added. (AD-5908)

• Maintenance . uniqueidentifier Error . Due to Archibus resetting an application parameter for use with OnSite, users of the Maintenance mobile app will encounter the "uniqueidentifier property to be defined" error after completing a checklist or refreshing the screen. To resolve this, run System / Archibus Administrator - Application Configuration / Configure Application Parameters and reset the AbCommonResources. MobileSyncDataChangesOnlyTable s application parameter to: bl;eq;rm;rmpct;dv;dp;fl;em;pt_store_loc_pt . (AD-11666, AD-11679)

• Maintenance. Checklists. Android 11 . If you try to create a request from a work request's checklist, you receive a blank screen. This occurs only on Android 11. (AD-5863)
• Maintenance. Stopping Work . Supervisors cannot stop a work request that has a pending checklist. (AD-4883)
• Maintenance. Reopening a Checklist when Verifying It . If a supervisor reopens a checklist during the verify process, the work request correctly moves back to the Issued status. If this work request's checklist is still pending and the supervisor or craftsperson now selects multiple work requests to complete (including this one), you will find that you can complete this work request despite the fact that it has an open checklist. The issue does not occur when working from the My Work form because the form does not support multi-select action. (AD-4882)
• Maintenance. Confirmation. SLAs can contain Confirmation steps on the "Issued" and "Completed" statuses. Users who are assigned to these steps can perform the confirmation (Approve/Reject/Cancel) in the Maintenance Console, but this feature is not supported in the mobile Maintenance app. Confirmation steps work only on the "Requested" and "Assigned to Work Order" statuses on mobile. (AD-7267)
• Maintenance. Sync Issues .
  • When a user performs a Sync action on the mobile Maintenance app, any craftspersons hours data (such as Actual Hours or Overtime Hours) can be overwritten if those hours were entered in Web Central. (3045897)
  • When a requestor reports multiple maintenance requests of the same type from different locations and then syncs to upload all the requests at once, the mobile app does not consistently upload all the requests. To avoid this problem, sync after entering each request. (3048805) .

  • Part quantities are synced on the mobile Maintenance app only when you sync the background data. This affects mobile users who perform any of the following actions on the mobile maintenance application:
    o Estimate parts on a work request
    o Add purchased parts to inventory
    o Complete a work request that includes parts
    After you perform any of these actions and sync, the system will update the part quantities correctly in the database and they will appear correctly in Web Central; however, the mobile application will not show these new quantities. Also, any changes made by other mobile users or Web Central users to the part quantities will not be synced. The workaround is to go the Sync settings on the mobile application and click the button that says “Reset Background Data Sync Flag”. When you return to the Maintenance application, the background data will automatically sync, and the part quantities will be updated on the device. (3053237)

• Maintenance. Seeing Rejected Requests. Approvers can reject requests back to the requestor or step completer. However, mobile users cannot see or resubmit those rejected requests from the mobile application. This must be done from the Building Operations Console. (3048370)
• Maintenance. Photos. You can request maintenance from the Workplace Services Portal app and the Maintenance app, and you can update maintenance requests from the Maintenance app. However, the two apps store maintenance photos in different tables (wr and activity_log), which can cause problems when editing or deleting a photo. When you request maintenance using the Workplace Services Portal app and add a photo, and then access the corresponding work request using the Maintenance app, the photo will be shown. However, if later the photo is deleted by the Maintenance team from the work request (wr) record, the photo will not be deleted from the activity_log record, and vice versa. There are several alternative scenarios for adding, changing, or deleting photos which may cause this kind of issue. This issue will be fixed in a future release. (3047423)
• Workplace Portal. Chinese . If you enter a space after a Building Code value, you will encounter an error with Rooms / Locate Employee. (AD-5913)

• As the Chrome browser has disabled by default the Web SQL Database API, the Mobile Sencha applications are not accessible through the Chrome browser anymore. The Archibus Mobile Client is available on the app stores and the apps work when installed on a mobile device. This issue does not affect the Onsite or Workplace mobile apps.

• Workplace app. For latest versions of iOS (17 and above), secure connection (HTTPS) is required by default for external URLs. (AD-18731)

Workplace Services Known Limitations

Space Known Limitations

Space Console Known Limitations 

• (Space Console) Hatch pattern options. When you edit an existing pattern, the scale and angle of the hatch pattern does not change. _(AD-20108)
• Quick query . If you enter a text string in the Search field and hit the Enter key, then use the action “‘Export Floor Plans in Floors List to PDF”, then the application will print all floorplans and not only those visible in the floors list. To avoid this issue, do not hit Enter when searching, but instead select one of the results listed by the search feature. (AD-16842)
• Export What You See . If you select multiple floor plans to display, only the first displayed floor plan is exported. All visible floor plans should export. (AD-12658)
• Bulk Editing Rooms . If you select from the floor plan more than 10 rooms and attempt to bulk-edit them, the form may not display all the fields and buttons making it difficult or impossible to edit the selected rooms. When editing rooms in bulk, edit fewer than 10 rooms at one time. (AD-2711)
• Team Space . Organization Name Field . When assigning associations to teams, you will see that the Associations tab includes the Organization Name field. This is validated by the Organizational Units (org) table. To create the values for the Organizational Units table so that they are available when completing the Organization Name field, you must use the Smart Client. Create a new view that holds the org table and use this view to define your organizational units. (3052882)
• Plan Types. Using Plan Types on the Space Console affords the user the ability to personalize highlights, text labels, and printed legends to the deployment's needs, in addition to the pre-existing highlights and label options that exist on the Space Console's drop-down menus. The Add-In Manager defines Plan Type highlights and labels by creating or modifying view files and datasources that are logged in the active_plantypes table. However, to make changes or add legend datasources, in addition to defining those datasources in the view file that active_plantypes references, the Add-In manager must:
  1. Make an associated change in the same view file for a highlight datasource, and name it as the legend is named. For example, if the Add-In Manager makes a legend datasource named "ds_ab-sp-hl-rm-by-dp-name_rmLegend", they must also make an associated highlight datasource named "ds_ab-sp-hl-rm-by-dp-name_rmHighlight".
  2. In the PDF export AXVW file ab-sp-console-export-drawing-pdf.axvw , the Add-in Manager must also create a legend-type panel and refer to the new legend datasource. Following the same example, the panel's id must be named panel_ds_ab-sp-hl-rm-by-dp-name_rmLegend , and the datasource must equal ds_ab-sp-hl-rm-by-dp-name_rmLegend . The fields that the datasource defines and that should be visible in the legend must be defined in that panel. (3050005)
• Select multiple floors. If multiple floors are selected, the menu gets pushed to the right. _(AD-15799)
• User Defined Fields - The legend for highlights on user defined fields is not translated. _(AD-14705)
• Gross Polyline Regions - There is an issue with gross polylines that are created using regions, where a single region contains more than one enclosed area. For example, if one single region was created to capture two rooms on the floor plan, only one half of the gross polyline displays in the Space Console. _(AD-12042)
• Export to WORD. Export Floor Plans in Floors List to WORD, exports to .pdf instead of .docx. _(AD-21996)
• Export to PDF.  Exported legend does not display all rows for Room Types and Departments. _(AD-12138)
• Labels size. When exporting multiple floorplans to PDF, the generated report automatically sizes the labels to fit the scale of the drawings, and does not honor the label size set in the settings dialog or in ab-sp-console-export-drawing-pdf.axvw. _(AD-21111)
• Print scale value. Drawing scale values are not displayed in exported drawings. _(AD-18488)
• Text rotation.  Non-asset text is not rotated correctly in exported drawings. _(AD-18254)
• Smart search.  Pressing Enter after a Smart Search does not limit exported floors to those matching the search criteria. _(AD-16842)
• Building VPA. Building VPA including ‘NULL’ does not restrict employees in non-NULL locations that do not match the VPA. _(AD-14756)

Space & Portfolio Planning Console Known Limitations

• Loading time for scenarios increases significantly with a large building inventory. _(AD-16614)
• Stack items align to right after dragging and dropping an allocation into the ‘Available’ area. _(AD-22114)
• Applying a building or site filter within a scenario causes an error when selecting an event. _(AD-21880)

Space Inventory Known Limitations

• In Highlight Pattern definition views, exporting the hatch pattern list includes only colors, not the hatch patterns themselves. _(AD-20819)
• In Oracle, certain Highlight Drawing views fail to render when drawing names are in uppercase. _(AD-20459)
• A promoted calculated field is editable in the UI. _(AD-20106)

Occupancy Known Limitations

• Define Employees. Assigning an employee to a room with future recurring bookings triggers an infinite loop. _(AD-21456)
• Define Teams. Error appears in Employees tab in Oracle. _(AD-14448)

Moves Known Limitations

• If you change the From Location in a space request, use Space / Moves / Move Coordinator / Complete Group Moves to close the move, and check the rmpct record, you will see that the value for primary_em is still 0. It should change to 1 since user has changed the From Location from satellite location to primary location. The conditions for this situation are: workspace transactions are enabled, the SLA for Group Move calls for the service provider as Move Management and no approvers, and the application parameters are: InferRoomDepartments=0 and AssignUnallocatedSpace=ProrateFloor . (3043629)
• Action Questionnaires . If you add new Action Types (using the Space / Moves / Background Data / Define Action Types task), you cannot add questionnaires to these new action types using the Space / Moves / Background Data / Define Action Questionnaires task. ( 3028382 )
• When highlighting rooms based on custom fields or user-defined fields that use an enumeration list like 1;2;3;4 or integer numbers, the Legend may show incorrect value names (ex. Vacant instead of 1). To avoid this issue, add a letter or a text string in front of or after each number in the enumeration list (ex. Zone 1;Zone 2;Zone 3; Zone 4). (AD-17542)
• Examine Move Calendar returns an error when February is loaded and the requested move date is in March. _(AD-20491)

View and Print Floor Plan  Known Limitations

• Drawings sometimes are not loading depending on the layers selected on the previews drawing opened. _(AD-15472)

Assets and BIM Viewer Known Limitations

BIM Viewer Known Limitations

• In localized versions of Archibus, you will find that the tooltips on the Autodesk Forge toolbar are not localized. (AD-12210)
• The BIM Viewer can only highlight rooms in the default view, which in frequently is titled “New Construction”. The BIM Viewer cannot highlight rooms in any other view (ex, the view named {3D}) then the default one (ex. “New Construction”). One limitation comes from the fact that in Revit the valid GUID for rooms are present in the default visualization (ex. the “New Construction” view) and not in other views like the one named {3D}. Another limitation comes from the native Autodesk Platform Services APIs that do not allow this functionality, at this time. (AD-18627)
• The “View Equipment Plan” view or the floorplan viewer control can only highlight equipment that has been drawn using a polyline. It cannot highlight equipment that has been drawn as blocks. (AD-6074)

Asset Lifecycle Console Known Limitations

• Classification Filter . When you filter for a classification, in the Select Value list associated with the Classification filter, the Classifications tree expands automatically up to the second level. The returned classification results may be at lower levels, so you may need to manually expand the tree to see everything. Ideally, the Asset Lifecycle Console would automatically expand to the appropriate level; however, it expands only to the second level due to potential performance issues on larger inventories of assets. ( AD-10324 )

Asset Disposal Console Known Limitations

• Inventory of Asset Systems report. Oracle only . The Inventory of Asset Systems report (available from the Reports button on the Asset Relationship Analysis tab) presents a workflow rule error if you are running on Oracle. (AD-14128)

• Changing Building Status from Asset Disposal Console causes inconsistencies in Real Estate . The Asset Disposal Console updates the asset records for Buildings and Properties as well as inserts OT records to match when the asset is disposed of. REPM reports on Owned, Pipeline, and Disposed OT statuses for buildings, but ignores buildings with other ownership transaction statuses, or gives unexpected results in reports. The Real Estate domain's Add/Edit Wizard does not have a way to modify the status of the bl record. Setting the transaction Status to Owner does not change the status of the building to Owned. Coordinate OT records with asset status in both Real Estate and Disposal Console. (APP-852)

Define Classifications Known Limitations

• Deleting Top Levels . In the Define Classification view ( ab-ca-def-class.axvw , which is available from the Business Process Owner process of Asset Management, Condition Assessment, and Environmental Sustainability Assessment), you cannot delete a top level. Instead, you must delete the top level by using Smart Client and deleting the record from the csi table. If you are not going to use a top-level classification hierarchy, it is advisable to delete all the child records (under the top level) before deleting the top level. (AD-6682)

Classifications Known Limitations

• Localization. Numeric ID (Automatic Lookup) . The Classifications ( csi ) and Classification Standards ( csi_std ) tables are not translatable. Therefore, in order to use the Automatic Lookups (Numeric IDs) feature for asset classifications, enable Automatic Lookups for them without afm_scmpref.preferences . Otherwise, Archibus will look for the translatable fields in the two tables, resulting in application errors. Also, the Asset Classification Description field ( csi.description ) and the field Classification Standard Description ( csi_std.description ) are not translatable. If enabling the Automatic Lookup for these fields, do not use the attribute displayType="translate" because the fields are not translatable. (APP-4286) ( AD-6683 ).

Asset Registration Console Known Limitations

• The Manufacturer and Model Number values are not automatically populated for newly created assets, even if the associated equipment standard contains this information (AD-17150)

Enterprise Assets Known Limitations

• Project Proposal Console. Baseline cost of a Billion Monetary Units or Greater . If you enter a baseline cost for an individual required asset that is a billion monetary units or greater, you get an error that the value entered exceeds the maximum storage unit for the field. This is because the value for the baseline cost in the sb_items table is defined as numeric (9,1). However, the value you entered displays correctly in the grid and in the statistical summary because the value in the eq_req_items table is defined as numeric (16,2). This error occurs only in the rare case that the cost of an individual asset is a billion monetary units or greater. (3052851)
• Project Proposal Console. Selected Period Fields not Displaying. The default selection is to display Baseline and Period 1. If you add other period fields but then want to return to the default setting and find that the Console is not displaying your selection, clear your browser cache. (APP-1601)
• Manage Reference Documents . This task enables you to associate a document with a Building Use, Property Type, and Furniture Standard. However, there is currently no way to view documents added for these items. It also enables you to associate a document with projects of different types. Currently, you are able to view documents for only projects that have the Scenario type. You are, however, able to view documents added for work request Problem Types, PM procedures, and action items that are associated with a Proposed project. (3050281)
• Create or Edit My Projects. 'Request' and 'Route for Approval' actions are currently non-functional from this view. _(AD-22156)

Asset Portal Known Limitations

• View Equipment Plan. If you have a lot of asset symbols on the floor plan, they may not display the Equipment Code as asset text and may not be correctly filled with color. (3028852)

Real Property Known Limitations

• Lease Portfolio Console. Configure Fields . If you promote a few fields using the Configure Fields command and then demote these fields, they are still displaying in the list of fields to presented by the console's Select Fields option. If fields have been demoted using "Configure Fields", then they should not be available in Select Fields. (AD-15680)
• Land Dashboard. Export . The Description and Country Code fields are not correctly exported to DOCX. (AD-13377)
• Portfolio Forecasting Wizard. Calculations. If the user units are different from the project units, when you calculate the area on the floor for an allocation event by multiplying headcount by average area per employee, the result can be off by a factor of 10.76. (3052105)
• Financial Analysis Console. VPA . The console does not load if the user has a VPA that is not compatible with the console restriction. Please see Adding VPA to the Financial Analysis Console for details on creating a VPA for this console. (3053673)
• (Portfolio) Lease and Suites by Building. Building status is missing. _(AD-21991)
• (Leases) Lease Portfolio Console. Documents do not appear in the Documents tab when site VPA is applied. _(AD-20495)
• (Costs) Lease Benchmarks. Amount - Base Rent displays as 0 in exported DOC file. _(AD-21329)

Sustainability & Risk Known Limitations

Capital Projects Known Limitations

Connectors Known Limitations

• Reserved Words. Archibus does not support field names with reserved words. For example, adding the field "alter" to the table bl, causes the Archibus application server to fail to start when attempting to restart it. Therefore, the INBOUND use case of importing data into an Archibus table that has a field named with a reserved word is not supported. The OUTBOUND use case of exporting data to a remote system like BUILDER SMS that has a database field that uses a reserved word (ex. order) is supported. (APP-3975)(APP-4769)
• EDI Example . The example file provided for the EDI connector in the HQ project demonstrates Web Central’s ability to process EDI data formats, but only addresses the bill table. Since the example lacks a bill_lines connector definition and a bill connector association, it is not possible to fully load a complete utility bill using the EDI connector example. In the future, we plan to make a new example that is more realistic available for download. (3047882)
• Backslash Character . In some environments entering \\ in connector field parameters or connector parameters may result in the \\ being saved as \ . As a workaround, for a field enter \\\\ for \\ every time you save the field. For connector parameters, avoid use of \\ ; or, use \\\\ and fix configuration in post process. (3045250, 3047842)
• Saving . Saving a connector does not display the standard “Record Successfully Saved” banner. (3045250)
• Cannot import data from oracle for numeric fields. _(AD-12243)

Extensions for BUILDER TM SMS Known Limitations

• Asset Attributes. Numeric Values. Separators. When entering numerical values for an asset attribute (ex. Quantity) do not enter a numeric separator such as a comma. If a comma is entered in the asset attribute value as a numeric separator, the connector framework will not know how to process the comma and the data transfer to BUILDER SMS will fail. (APP-5603)

• Outbound Connector. Condition Assessment Items . The master outbound connector SMS_ARCHIBUS_BUILDER_Inspect exports all condition assessment items for a given section with date assessed in the past 90 days or within the number of days from current date set in the application parameter AbCapitalPlanningCA-BUILDER_InspectionDate_NewerThan and not only the most recent condition assessment record for the that section and for that time interval. (APP- 4090)

• Inbound Connectors . Number of Buildings . Sites do not record number of buildings transferred in from BUILDER TM SMS for the specific site. (APP-2401)
• Inbound Connectors . Sections . Sections measured in pieces with quantity higher than 1 will not be split into multiple pieces of equipment when imported into Archibus. When transferring sections from BUILDER TM SMS measured in pieces and that have a quantity larger than one, Archibus does not create multiple pieces of equipment. It creates only one piece of equipment with the corresponding value for the quantity attribute. (APP-2138)

• Outbound Connectors . Organizations and Sites . For new organizations and new sites transferred from Archibus to BUILDER TM SMS, the OUTBOUND connectors do not set values to these BUILDER TM SMS fields:
  Organization.UpdateCosts
  Organization.UpdateCurves
  Organization.ORG_ACF
  Organization.ORG_SEISMICZONE
  Organization.ORG_CI
  Organization.ORG_FI
  Organization.ORG_PI
  Organization.ORG_FCI
  
  BUILDER TM SMS displays new organizations as new sites transferred from Archibus to BUILDER TM SMS, even without setting values to the above fields. BUILDER TM SMS users can enter the values for these fields using the BUILDER TM SMS interface. Running the OUTBOUND master connector a second time will not affect the values entered by BUILDER TM SMS users for these fields. (APP-3215)