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Eptura Knowledge Center

Download and sign in to OnSite

Archibus OnSite

Download the OnSite mobile app


Download to your phone the OnSite mobile app, available from the app store. The links below are the quick links to the App Stores.

Archibus OnSite - Apple Store

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Archibus OnSite - Google Play Store

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Overview


SSO Authentication

OnSite supports SSO (single sign on) authentication in which users can sign in using one of the following:

  • Eptura-managed Okta
  • their own ODIC-compliant identity provider

After users select a workplace URL, they will be directed to either Okta or their own identity provider’s authentication page. For information on setting up SSO authentication, see OnSite Deployment (System Management Help) .

User Security

Before staff can log into OnSite, an administrator must create the user in the afm_users table with email as their user name and the user role must be assigned to the OPS-MOB security group. This step is described in the Set Up OnSite Users (System Management Help  ). Otherwise, the Identity Provider software might automatically create a new user, which might interfere with your user entries.

Multiple Technicians Sharing Devices

If your site has multiple technicians sharing the same device, make sure to log out of OnSite before sharing your device with another technician.

Sign in to the OnSite mobile app


When prompted, enter the Workspace or custom URL and the exact URL supplied by your IT department. 

Note that if you use Archibus mobile apps, the Workspace URL format differs from the format used in the Archibus mobile apps.

SaaS deployments

Users on SaaS deployments need to enter their workspace name that is assigned to your company by Eptura.

Using the format:

[yourcompany].archibus.cloud 

Non-SaaS deployments

Users on non-SaaS deployments need to tap, enter a custom URL and then enter their workspace server URL.

Using the format:

https://servername.companyname.domain 

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Enter the user name and password. This is typically the same credentials you use to log in to the company’s sites. The below image shows Okta authentication.

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Enter and confirm a 6-digit pass code to use later. You can use this pass code to log in after a period of long idle time (two hours). The pass code is handy for reducing typing when signing in.

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Home screen

After you have set the passcode, the Home screen displays, see Navigate around OnSite.