Workplace and Licensing

Workplace includes the following options depending on licensing:

Workplace includes this feature ...	... if you have a license for one of these products	Corresponding Module or Application Task
Request a move	Space SaaS module Moves application	Archibus SaaS / Space / Move Requestor / Request <type> Move Space / Moves / Move Requestor / Request <type> Move
Request meeting space	Reservations module Reservations application	Workplace Services / Reservations / Reserve Rooms and-or Resources / Reservations Calendar Console Archibus SaaS / Reservations / Reserve / Reservations Calendar Console
Request working space	Reservations module Hoteling application	Archibus SaaS / Reservations / Reserve / Create Booking Workplace Services / Hoteling / Create and Review Bookings / Create Bookings

If the corresponding modules or applications are not purchased, a license check automatically disables the Workplace features for moves, meeting reservations, and workspace reservations .

Additionally, you can disable features yourself. For example, if you have a license for Space but do not want users to request moves, you can disable the move features. To disable Workplace features, see Activate and Deactivate Workplace Features.

The move, reservation, workspace booking features of Workplace are controlled by the parameters and behavior found in the corresponding modules and applications, as outlined in the table above, Workplace is another interface to request these services.

For example, you can request a working space using the Create Bookings task or Workplace; once the booking is made, it is processed and managed the same way and the same parameters govern it regardless of from which interface it was requested.

Set up Tasks

Run these Workplace-specific tasks:

• Control Workplace Features (Application Parameters)
• Provide Users with Access to Archibus Workplace (Foundations)
• Define Equipment as Kiosks
• Create QR Labels for Rooms and Equipment
• Upload a Customer Logo to Display in Workplace

Define request types and define SLAs for processing the types of request:

• Understanding SLAs
• Understanding Request Types
• Create Service Catalog
  • If you want to include questions, see Defining a Questionnaire for a Request Type and Manage Request Types .
• Define SLAs
  • Manage Service Providers and Notifications (Foundations)
  • Service Desk Manager Overview (Non-Foundations )

If you have licenses for the Hoteling and Reservations applications or the Reservations module, you must run the necessary set-up tasks so that you can use Workplace's meeting space and working space request features.

• Setting Up Hoteling

• Setting Up Reservations

In \WEB-INF\config\context\compatibility\afm-config.xml , define the supported file types (doc, pdf, xls, png, and so on) that Workplace users can upload to a service request in order to give more clarity to the service request.