Call Center Neighborhood Example
Eptura Workplace and Eptura platform services
Level: Administrator
In this example, the Call Center team members are added to the neighborhood as a user group. The Call Center is set up to have 3 shifts of people who use 10 seats.
Target Ratio 3.0
Target Capacity 30
Seats 10
People 30
10 seats X 3.0 = 30 capacity
The spaces are OPEN so people in the user group can use any desk in the neighborhood when they are roster on their shift.
